Reviews
TJ
Tom J.
Mechanicsville, VA
Ford Escape
Verified Customer
I’ll be back
Checked out a lot of places in the area... none could fit me in. This company did, even though they were busy. Great fast service.
Recommended
DJ
Drew J.
Mechanicsville, VA
Honda Accord Coupe
Verified Customer
Intermittent starter issue! Fixed quickly!!
Found and corrected starting problem very quickly. Really appreciate their help with an acute problem. Read horror stories of others with this problem. I feel I can really trust them with our vehicles!!
Recommended
SC
Suzanne C.
Mechanicsville, VA
Toyota Highlander
Verified Customer
Great service!
Customer service is great. I did not have an appointment but needed my SUV Inspected. They completed repairs & inspected my SUV in a timely manner & a fair price. I will definitely go to S&M again.
Recommended
KS
Keith S.
Mechanicsville, VA
Acura MDX
Verified Customer
Keith said the business's price was good, the job was done on time, and it was good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
NR
Nita R.
Chrysler 300M
Verified Customer
Outstanding Service
I would like everyone to know what outstanding means to me. It consists of people who care and go the extra mile to give great service ,and without a doubt the courtesy the customers deserves.The S&M team is the company I recommend.
Recommended
RM
Roxanne M.
Richmond, VA
Acura TL
Verified Customer
great!
as always, prompt, courteous service at a very reasonable price. Highly recommend.
Recommended
JP
Jeffrey P.
Mechanicsville, VA
Subaru Outback
Verified Customer
Always on time and reasonably priced
They are always on top of everything. I am very at ease dealing with them!
Recommended
JQ
Jami Q.
Mechanicsville, VA
Chevrolet Suburban
Verified Customer
Great Customer Service
These guys are awesome. They are patient and very flexibility and accommodating. I have never been disappointed or feel like I was not getting A1 service!
Recommended
CK
Chris K.
Mechanicsville, VA
Acura 3.2CL
Verified Customer
Outstanding Service
I’m so glad I found Mike and his crew 8 years ago. I have never had a bad experience, and I recommend him to anyone that needs to get their car serviced. Highly recommended!
Recommended
Verified Customer
Mechanicsville, VA
Nissan Sentra
Verified Customer
Always the Best!
They always take great care of my vehicles and I know I can trust their diagnostics and prices. I am not a mechanic so it is important to me that I’ve found someone who is not going to take advantage of my lack of knowledge.
Recommended
JB
John B.
GMC Sierra 1500
Verified Customer
Wonderful
Guys at S and M are great!
Friendly and have great service!
Friendly and have great service!
Recommended
JL
Jean L.
Beaverdam, VA
Honda Accord Cpe
Verified Customer
Dependable and timely
Its worth the drive from Beaverdam knowing we can always trust S&M automotive. We’ve been bringing our 4-5 vehicles there for the past 5+ years. They always shoot straight with us telling us if a repair is worth it or it’s time to get rid of the vehicle.
Recommended
BH
Brittany h.
Virginia
Nissan Sentra
Verified Customer
Brittany said the customer service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Rosie M.
Tappahannock, VA
Toyota Camry
Verified Customer
Rosie said that it was a nice experience for her first time being there.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Steve C.
Mechanicsville, VA
Nissan Rogue
Verified Customer
Steve said the business did a good job with the service they provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Mechanicsville, VA
GMC S15 Pickup
Verified Customer
excellant,top quality ,and quick service
You helped me out in a pinch to restore my old truck's safety(turn signals)! Thanks , a new customer for life !
Recommended
LM
Lisa M.
Mechanicsville, VA
Ford Explorer Sport Trac
Verified Customer
Oil change and Inspection
Mike and his crew have always treated me right. Never trying to sell me something I don't need. They are honest about what needs to be done and what can wait.
Recommended
RC
Reggie C.
Mechanicsville, VA
GMC Sierra 2500
Verified Customer
Great Servixe
I’ve been going to s&m for the last few years. I’ve taken my truck, SUV, and bike here and have never had any complaints about the work they’ve done. They’re extremely personable and have always given me good/realistic recommendations!! This place is awesome!!
Recommended
Verified Customer
Richmond, VA
Honda Fit
Verified Customer
Efficient Job
S & M took care of my routine maintenance in short order and they were pleasant and helpful.
Recommended
IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified Customer
My Visit
Professional and knowledgeable service
Recommended