Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

301 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SK
Steve K.
Virginia
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Steve said Mike did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

ML
Marie L.
Mechanicsville, VA
Toyota Corolla
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2018
Review
Great customer service, friendly and quick. Rear brakes and serpentine belt were replaced. Only problem is right after I left one of my back hubcaps came off and was lost.

JQ
Jami Q.
Mechanicsville, VA
Chevrolet Suburban
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Awesome Service!
S&M was recommended by a friend and I was extremely satisfied with the service and the professionalism! They repaired my vehicle and the cost was very reasonable.

HP
HT P.
Mechanicsville, VA
Honda Element
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Timely and affordable
Oil change was done quickly and the price was right. Good job.

MH
Michelle H.
Mechanicsville, VA
Ford Mustang
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
Updat
Good morning, I'm hoping this will correct the information. I don't have a Mustang. I have a Hyundai Santa Fe. Thank you.
Karen Harmon
804 837-2050

HM
Helen M.
Mechanicsville, VA
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
excellent service
wouldnt take my odyssey anywhere else.I can drop it off with a description then they call me back with their findings before they start any work on it.They always give me options.

TM
Tony M.
Chesterfield, VA
Cadillac XLR
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
STATE INSPECTION
VERY HONEST,HELPFUL,CURTIOUS,AND FAMILY SHOP

CD
Claire D.
Richmond, VA
Mazda Mazda3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Claire said the staff were all prompt and friendly. They had great rates and were very helpful.
This review was collected via phone interview by Customer Research Inc.

CD
Claire D.
Richmond, VA
Mazda Mazda3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Claire said the staff were all prompt and friendly. They had great rates and were very helpful.
This review was collected via phone interview by Customer Research Inc.

RP
Russell P.
Mechanicsville, VA
Chevrolet Silverado SS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Russell said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

DM
Dana M.
Mechanicsville, VA
Acura TL
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
nice work, on time, done right
the best part was the customers in the waiting room...friendly and nicely chatty...my impression is that we all felt we had gem of a repair shop that would do the work and give solid and honest assessments of or vehicles.

JP
Jeffrey P.
Richmond, VA
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Fast, thorough and very competitive pricing!
I'm always in a hurry and they are always beat my deadlines! They never make up small stuff to run up the bill a little as I have experienced before.

TM
Tony M.
Chesterfield, VA
Dodge Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
SERVICE WORK
BEST TEAM OF MECHANICS YOU WILL EVER FIND IN MECHANICSVILLE

PM
Paolo M.
Ashland, VA
Honda CR-Z
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Paolo said they did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

WM
Wesley M.
Richmond, VA
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Wesley said the staff had good customer service, great communication, and did a great job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Mechanicsville, VA
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Spoke with Jack. He said everything they did with the customer, they did with respect.
This review was collected via phone interview by Customer Research Inc.

WB
Warren B.
Mechanicsville, VA
Ford Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Warren said the business did an extremely good job.
This review was collected via phone interview by Customer Research Inc.

SJ
Shane J.
Quinton, VA
Honda Civic Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Shane said all of the staff at this business are really great guys who provide good service, at a great price.
This review was collected via phone interview by Customer Research Inc.

ST
Shomari T.
Richmond, VA
Cadillac Escalade ESV
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Great place to get your automobile serviced at
Great people, great customer service, good honest people and never tries to get over... A+++

VP
Victoria P.
Richmond, VA
Subaru Impreza Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Customer Service
Mike and Nick provide great customer service. They are knowledgeable, honest and ethical.