Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

300 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


KY
Keith Y.
Mechanicsville, VA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Keith said this business was good.
This review was collected via phone interview by Customer Research Inc.

LF
Lisa F.
N. Chesterfield, VA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Terry said the staff does quality work and they completed the job promptly.
This review was collected via phone interview by Customer Research Inc.

LM
Lee M.
Mechanicsville, VA
Lincoln Aviator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Lee said he loves the work the staff does. They do a great job. He mentioned he loves the guys over there.
This review was collected via phone interview by Customer Research Inc.

LG
Lincoln G.
Richmond, VA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Lincoln said the staff always does a great job and he has been going to the business for 4 years.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Mechanicsville, VA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
David said he has a regular technician that he uses. One of them is no longer doing state inspections. He had heard good things about this business. He decided to stop in. He has another vehicle that needs to be inspected this month and he will return.
This review was collected via phone interview by Customer Research Inc.

WH
Warren H.
Richmond, VA
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Warren said he called in last minute and the staff was able to get him in and get the vehicle ready for a state inspection all within 15 minutes.
This review was collected via phone interview by Customer Research Inc.

HP
HT P.
Mechanicsville, VA
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Done on time
Work was completed in short order and I was on my way.

DJ
Drew J.
Virginia
Honda Ridgeline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017 Category: Service
Drew said they've always been very responsive, they're a good provider for vehicle services and he appreciates them being in business.
This review was collected via phone interview by Customer Research Inc.

PF
Paulo F.
Richmond, VA
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Paulo said he goes out of his way to take his vehicle to this business. They do good work, at a fair price.
This review was collected via phone interview by Customer Research Inc.

JP
Jessica P.
Richmond, VA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017 Category: Service
Jessica said they did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

RG
Rachel G.
Virginia
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Rachel said she was really happy with this business. She had gone to this business for a state inspection. They called prior to doing any service on her vehicle, and they asked for permission for something as inexpensive as changing the wiper blades. She and her husband both had their vehicles serviced within 2 days. They're really honest with the price. They tested her brake pads and asked if she does a lot of towing. She was advised to replace the hitch and she had it done that day. They operate a really good business and she really appreciates that.
This review was collected via phone interview by Customer Research Inc.

RS
Ralph S.
Mechanicsville, VA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Good FAST service
Did work requested in a timely maner.

ML
Michael L.
Mechanicsville, VA
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Michael said that this business was good.
This review was collected via phone interview by Customer Research Inc.

DH
Diane H.
Virginia
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Diane said the staff are really awesome and friendly people.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Mechanicsville, VA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Robert said they did a good job. He was satisfied and pleased.
This review was collected via phone interview by Customer Research Inc.

DH
Derrick H.
Richmond, VA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Derrick said did a good job. They did excellent work and they provided great customer service. He takes his vehicles to this business all of the time.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Mechanicsville, VA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Keith said the facility did what he asked.
This review was collected via phone interview by Customer Research Inc.

AN
Angela N.
Hanover, VA
Lexus IS 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
Professional, knowledgeable and friendly staff. Their quality of service with customers and the vehicles they work on/repair.
Best place around!

AS
Ang S.
Mechanicsville, VA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Outstanding customer service and great service technicians.
The title says it all. I repeat great service technicians. Nick my advisor was helpful throughout the whole service process. Dodge life forever!!!!!

MH
Michael H.
Virginia
Saab 9-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Michael said the staff were good. They were nice and they had a nice waiting room. The service was done quickly and they were honest. They did the work as cheaply as possible.
This review was collected via phone interview by Customer Research Inc.