Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

348 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JS
Jeremy S.
Virginia
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Jeremy said he had good customer service and the service was fast.
This review was collected via phone interview by Customer Research Inc.

WB
Warren B.
Mechanicsville, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Good service
The service here is fast and friendly and also trustworthy.

KS
Kenny S.
Richmond, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Kenny said Bobby was awesome. He provided great service. The employees were very accommodating.
This review was collected via phone interview by Customer Research Inc.

RM
Roxanne M.
Richmond, VA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Roxanne said the service at the business was quick, easy and the price was right.
This review was collected via phone interview by Customer Research Inc.

IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Customer Oriented
Knowledgeable, Prompt,Thorough. Friendly, Customer oriented.

RD
Richard D.
Powhatan, VA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Richard said the service was the best. He was very happy working with Mike.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Richmond, VA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
John said the business was professional and detailed.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Virginia
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Steve said Mike did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

ML
Marie L.
Mechanicsville, VA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2018
Review
Great customer service, friendly and quick. Rear brakes and serpentine belt were replaced. Only problem is right after I left one of my back hubcaps came off and was lost.

JQ
Jami Q.
Mechanicsville, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Awesome Service!
S&M was recommended by a friend and I was extremely satisfied with the service and the professionalism! They repaired my vehicle and the cost was very reasonable.

HP
HT P.
Mechanicsville, VA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Timely and affordable
Oil change was done quickly and the price was right. Good job.

MH
Michelle H.
Mechanicsville, VA
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
Updat
Good morning, I'm hoping this will correct the information. I don't have a Mustang. I have a Hyundai Santa Fe. Thank you.
Karen Harmon
804 837-2050

HM
Helen M.
Mechanicsville, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
excellent service
wouldnt take my odyssey anywhere else.I can drop it off with a description then they call me back with their findings before they start any work on it.They always give me options.

TM
Tony M.
Chesterfield, VA
Cadillac XLR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
STATE INSPECTION
VERY HONEST,HELPFUL,CURTIOUS,AND FAMILY SHOP

CD
Claire D.
Richmond, VA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Claire said the staff were all prompt and friendly. They had great rates and were very helpful.
This review was collected via phone interview by Customer Research Inc.

CD
Claire D.
Richmond, VA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Claire said the staff were all prompt and friendly. They had great rates and were very helpful.
This review was collected via phone interview by Customer Research Inc.

RP
Russell P.
Mechanicsville, VA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Russell said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

DM
Dana M.
Mechanicsville, VA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
nice work, on time, done right
the best part was the customers in the waiting room...friendly and nicely chatty...my impression is that we all felt we had gem of a repair shop that would do the work and give solid and honest assessments of or vehicles.

JP
Jeffrey P.
Richmond, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Fast, thorough and very competitive pricing!
I'm always in a hurry and they are always beat my deadlines! They never make up small stuff to run up the bill a little as I have experienced before.

TM
Tony M.
Chesterfield, VA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
SERVICE WORK
BEST TEAM OF MECHANICS YOU WILL EVER FIND IN MECHANICSVILLE