Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 484 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


HP
HT P.
Mechanicsville, VA
Subaru Forester
Verified Customer
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03/16/2017
Good Job
They know their stuff.

SH
Scott H.
Walkerton, VA
Honda Pilot
Verified Customer
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03/12/2017
Vibration on 2003 Pilot
Found bad axle fixed the problem fast and first time in the shop.

SH
Scott H.
Walkerton, VA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2017
Alignment found unsafe tire
repair done on time and fair price. Thank you Mike and Techs

JA
John A.
Mechanicsville, VA
Ford Pickup
Verified Customer
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03/09/2017
State inspection
I appreciate that your service center was able to complete my inspection in such a short time. Thanks

DH
Deborah H.
Richmond, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Deborah said she did not have any problems.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Mechanicsville, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Bob said they did good work, at a fair price.
This review was collected via phone interview by Customer Research Inc.

JE
Jessica E.
Virginia
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Jessica said they did a great job and it was done in a timely manner. They were very thorough as well.
This review was collected via phone interview by Customer Research Inc.

SH
Shantae H.
Virginia
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Shantae said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AJ
Adante J.
Honda Accord
Verified Customer
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03/07/2017
Customer care, quality service, and trust.
I like the customer care, the quality of service and the trust. I would continue to use their services and recommend to others. I am truly thankful for their service.

KE
Kari E.
Chester, VA
GMC Sierra
Verified Customer
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03/07/2017
Best service
Always

JH
John H.
Montross, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017
Fixed right every time!
The crew at S&M not only get me back on the road, but keep me there. I drive 60,000 miles a year. Keeping the car on the road is a must. Mike, Bobby and everyone else at S&M make sure that I have no down time and that I spend my car repair dollars wisely. Thanks again!

JS
Jeremy S.
Virginia
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017 Category: Service
Jeremy said this business is very accommodating and quick. He said he will be back to this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Janette B.
Mechanicsville, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017 Category: Service
Janette said they were nice and helpful. They did a good job.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Mechanicsville, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017
Great service
Nice comfortable waiting room and great service. Thanks guys.

TH
Torey H.
Mechanicsville, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017
Very Fast service
Service was great and employees were professional and friendly

TM
Tony M.
Chesterfield, VA
Cadillac XLR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017
2006 CADILLAC XLR-V BLACK RAVEN
THEY GUYS HAVE REPAIRED THE WINGS AND THE CAR FLIES AGAIN

EK
Eric K.
Glen Allen, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017
Tire change
Mike and team provide the best experience ever. They make you feel so comfortable and give honest feedback about what is needed and don't pressure you to anything that can be done at a later date.
Highly recommend them to everyone

PK
Phillip K.
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017
The caring customer service
I've been coming to S&M for the last 4 years or so. I've always had a great experience with them. I do most of my car repairs and maintenance myself, but bring my vehicles to them for things I can't do at home. I trust their judgement and their service recommendations. They're great in the customer service them provide.

MN
Melvin N.
Mechanicsville, VA
Chevrolet Silverado
Verified Customer
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02/23/2017
2009 Chevy Silverado
You do what needs to be done at a reasonable rate and in a timely manner. Thanks

MH
Mike H.
Virginia
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Mike said they were very friendly, nice, pleasant, and efficient. They did what he wanted them to do. The mechanic he normally uses recommended this business. He enjoyed working with them.
This review was collected via phone interview by Customer Research Inc.