Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1917 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.0975612/5Overall Rating 4.0975612/5Overall Rating 4.0975612/5Overall Rating 4.0975612/5rating 4.0975612
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
88% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


Verified Customer
Elk Grove, CA
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Oil change
Overall good service
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/16/2018

Thank you for taking the time to respond to our survey.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Sacramento, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Love the new tablets...
...I appreciate the reps taking a picture of the car and emailing the results of the service vs the paperwork.

JA
John A.
Elk Grove, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Courteous and professional.
The older gentleman in the service department that I worked with was fantastic. Really appreciate his genuine interest in explaining things to me and helping me have a good experience.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/16/2018

Thank you for the great review John, and thank you for choosing Sacramento Hyundai.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

ML
Muriel L.
Sacramento, CA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Routine Maintenance
Had our routine oil change, the service is always good. The service agent are friendly.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/16/2018

Thank you Muriel, I appreciate your feedback.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

RL
Rachael L.
Sacramento, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Timely, friendly service
Irving is very friendly and helpful. I was emailed an auto-response service offer from a former visit, and he honored the price (which they may need to look into why it was sent). The shuttle service is pretty convenient as well. I would just suggest the receptionists review the services performed with each customer when they check out.

TE
Theresa E.
Sacramento, CA
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Irving
Always a pleasure doing business with Irving
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/16/2018

Thank you for responding to our survey.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Sacramento, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great communication
The staff helped explain the needs of my vehicle and took care of me.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/16/2018

Thank you for the 5 star review, I appeciate your feedback.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

SC
Sheryl C.
Davis, CA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great service
The staff was friendly, efficient and accurate.

WS
Warren S.
Sacramento, CA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Overview
Very satisfied.

SP
Steven P.
Sacramento, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
ALWAYS EXCEPTIONAL SERVICE
As always, getting a routine oil change here is fast, efficient, and thorough. The service staff are always helpful, knowledgeable, and good-natured.

Verified Customer
Davis, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Very friendly and not confusing
They walk you through everything
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/11/2018

Thank you for the 5 star review and thank you for choosing Sacramento Hyundai. We appreciate your business.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Sacramento, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Recent service
Dropped car off without an appointment. Dominic was honest and followed up with me when I called.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/11/2018

Thank you for taking the time to respond to our survey and thank you for choosing Sacramento Hyundai for your service needs.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

GT
Gordon T.
Wilton, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Friendly & very competent folks.
Excellent service and friendly atmosphere. Last time was helped by Dominic. He was very helpful and advised me of the things that would be checked during the 12500 mile oil change. I will definitely continue getting my car serviced here. Gordon

Verified Customer
Sacramento, CA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Recent service
I like the location because I can walk to nearby restaurants and grab lunch while my car is being serviced or shop at nearby stores, however, if I have to wait their waiting room isn’t that bad either

SB
Sondra B.
Galt, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Courtesy people
I’ve been coming here since 2013 and all of my service has been here ever since

MO
Maureen O.
Elk Grove, CA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Good customer service
Dominic is great to work with and definitely an asset to this dealership.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/09/2018

Thank you Maureen! We appreciate your business and look forward to seeing you again.
Thank you for choosing Sacramento Hyundai.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

SM
Simone M.
Sacramento, CA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Excellent support
Professional and friendly service
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/09/2018

Thank you for the great review Simone, I appreciate your feedback and look forward to seeing you again.
Thank you for choosing Sacramento Hyundai.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Sacramento, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Pleasant customer service
Everyone was top notch with car service. from the moment I checked in to when I left. Service was done in reasonable amount of time and service dept kept me up to date on progress.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/09/2018

Thank you Elke, I appreciate your feedback and we look forward to seeing you again.
Thank you for choosing Sacramento Hyundai.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Sacramento, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Quality care
Great job from Sac Hyundai.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/09/2018

Thank you for taking the time to respond to our survey. We appreciate the 5 star review and look forward to your next visit.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

LT
Loan T.
Elk Grove, CA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Auto service center
Excellent service!
STEPHEN C., Service Manager from Sacramento Hyundai responded on 07/09/2018

Thank you for choosing Sacramento Hyundai and thank you for the 5 star review. We look forward to seeing you again.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com