Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(2,758 Reviews)

ReScore Reviews™ (58)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
88% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


Verified Customer
Sacramento, CA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Excellent Service & Fastc
Great experience!

GD
George D.
Elk Grove, CA
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2020 Category: Service
Friendly and Professional
The staff is friendly, the waiting area is comfortable, and the two unisex bathrooms are clean and spacious. The service actually took less time than promised. And I appreciated that the agent took the time to go over the results with me.
SR
SHEILA R R. from Sacramento Hyundai responded on 04/07/2020

Hi George,
Thank you for the wonderful review and for taking the time to complete our survey. So glad to hear that you were pleased with the service provided. We truly do appreciate your business and I will be sure to share your kind words with the team.
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


Verified Customer
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020 Category: Service
Easy location.
Wait time was sufficient. Explanation of job was excellent.
SHEILA R R. from Sacramento Hyundai responded on 04/02/2020

Dear Customer,
Thank you for the awesome 5 star review and for giving us the opportunity to assist you! We appreciate your business!
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


Verified Customer
Carmichael, CA
2007 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020 Category: Service
Quick service
Need some parts and they got them right away
SHEILA R R. from Sacramento Hyundai responded on 04/02/2020

Dear Customer,
Thank you for the wonderful review and for taking the time to complete our survey. We truly do appreciate your business and I will be sure to share your kind words with the team.
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


SN
Sydney N.
Sacramento, CA
2017 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020 Category: Service
Excellent Customer Service
Dominic was patient and very professional which made my visit to the Service Department very pleasant.
SR
SHEILA R R. from Sacramento Hyundai responded on 04/02/2020

Hi Sydney,
Thank you for the great review regarding your visit. You and your business are much appreciated! I will be sure and share your kind comments with the team.
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


RR
Rohn R.
Elk Grove, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020 Category: Service
Quick, friendly, service with an eye to details.
The issue with my Tucson was expeditiously taken care of by a highly capable service agent named Abbie! THANK YOU!!
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Rohn,
Thank you for the wonderful review and for taking the time to complete our survey. So glad to hear that you were pleased with the service provided. We truly do appreciate your business and I will be sure to share your kind words with the team.:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


TL
Tracie L.
Elk Grove, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020 Category: Service
Great customer service
Reggie was great! Efficient and nice! The entire staff was very helpful
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Tracie,
Thank you for the wonderful review and for taking the time to complete our survey. We truly do appreciate your business and I will be sure to share your kind words with the team.
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


RM
Rosio M.
Sacramento, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020 Category: Service
Affordable, safe & practical maintenance.
Thorough inspection & practical recommendations that help you stay within your budget without risking your vehiclular safety.
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Rosio,
Thank you for the wonderful review and for taking the time to complete our survey. So glad to hear that you were pleased with the service provided. We truly do appreciate your business and I will be sure to share your kind words with the team.:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


MG
Maria G.
Sacramento, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Informative
Charles has great customer service and is very knowledgeable. Thank you Charles!
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Maria,
Thank you very much for the 5 star review and for taking the time to complete our survey! We appreciate you and your business!
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


RR
Rhiannon R.
Sacramento, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Always Looking Forward to It
Sacramento Hyundai is very efficient and friendly. The folks who help out are very nice and honest when it comes to my questions about necessary services to care for my car. I’ve returned for the past two years, and I never dread it because of my positive experiences!
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Rhiannon,
Thank you for the wonderful review and for taking the time to complete our survey. We truly do appreciate your business and I will be sure to share your kind words with the team.
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


JT
Johnnie T.
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Happy environment
Atmosphere was welcoming, concerns were noted, after a few hours my car was ready and it runs great. Thank you!
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Johnnie,
Thank you for the wonderful review and for taking the time to complete our survey. So glad we were able to address all your concerns. We truly do appreciate your business and I will be sure to share your kind words with the team.:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


KL
Karen L.
Sacramento, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Great service
The staff was great! The service took about as long as they said it would.my experience here has always been good
SR
SHEILA R R. from Sacramento Hyundai responded on 04/01/2020

Hi Karen,
Thank you very much for the 5 star review and for taking the time to complete our survey! We appreciate you and your business!:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


CV
Cinthia V.
Sacramento, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Great Service
Great service and friendly and understanding workers.
SR
SHEILA R R. from Sacramento Hyundai responded on 03/26/2020

Hi Cinthia,
Thank you very much for the kind words and the great review! I will be sure they are shared with the team. We appreciate you and your business!:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


Verified Customer
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Good service
Great service, friendly workers
SHEILA R R. from Sacramento Hyundai responded on 03/26/2020

Hi Daniel,
Thank you very much for the 5 star review and for taking the time to complete our survey! We appreciate you and your business!:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774


KK
Keleise K.
Elk Grove, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Abbie is AMAZING as my service advisor
Abbie went above and far beyond to meet all my Elantra’s needs and mine as well. She is amazing and always provided me with full updates as they arose. I say bring your car to her she will amaze you with excellent customer service!!! Thank you Abbie you are much appreciated!
SR
SHEILA R R. from Sacramento Hyundai responded on 03/26/2020

Hi Keleise,
Thank you very much for the kind words and the great review! I will be sure they are shared with the team. We appreciate you and your business!:)
Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774