Overview

Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

2121 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.1956513/5Overall Rating 4.1956513/5Overall Rating 4.1956513/5Overall Rating 4.1956513/5rating 4.1956513
Original
Overall Rating 2.21739/5Overall Rating 2.21739/5rating 2.21739rating 2.21739rating 2.21739
88% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


TA
Thomas A.
Sacramento, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
You knew what to do and did the job.
Great service. I liked that you did the little things I asked as well as the big things, like check my tire pressure and even set my car clock back to standard time for me. Like that you washed my car too.

The young man who gave me shuttle rides both ways was competent and personable. The man at the desk, the same.

I would only recommend having the shuttle service start earlier--when you open--because many of your customers go to work early and need rides to work.

HN
Harry N.
Sacramento, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
remarks
timely,personal care

DA
Donna A.
Sacramento, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Irving
Irving always kept me informed

WL
Wendie L.
Sacramento, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Quick, Convenient & Friendly
I have been taking my car, to be serviced @ Sacramento Hyundai, since I bought it, 3 years ago. I am always satisfied & I never have any complaints. They are very thorough & I have never had any problems, with my 2016 Hyundai Elantra, which currently has about 22,400 miles on it. It's always cleaner, when I pick it up, than when I dropped it off, thanks for the car wash! It was sweet, that some of the staff, remembered me, from my last visit. They are very pet friendly, too! My dog also enjoyed the trip, to Sacramento Hyundai! The staff, was most friendly to her! We will definitely be back! I almost forgot, I got a great deal, too, they had a special & I was able to use a Hyundai Rewards Coupon, which kept my costs under $45!
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/16/2018

Thank you for the kind and thoughtful comments, Wendie. We do appreciate your business and look forward to seeing you again.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Sacramento, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018 Category: Service
Not a bad place
Service and the sale rep was great.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/16/2018

Thank you for taking the time to respond tour survey.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

KB
Keith B.
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Closest Hyundai dealer.
Closest Hyundai dealer.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/16/2018

Thank you for the 5 star review, Keith.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

HH
Helen H.
Sacramento, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Friendly staff, excellent service work
Good service department, terrific shuttle service.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/14/2018

Thank you for taking the time to respond to our survey. 

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

OS
Orlando S.
Elk Grove, CA
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
great service
staff in service dept. writing up the order are very helpful!
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/14/2018

Thank you Orlando, I appreciate your feedback.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Elk Grove, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Service
Service acceptable. Waiting time was minimal. Waiting room has not been updated in years. Worn furniture and little amenities.

GJ
Gregory J.
Sacramento, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Service Saturday
Good

Verified Customer
Sacramento, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Rountine Service
Had great service with a smile. Job done on time. Was able to use my $5 discount for scheduling service on line.

PS
Pamela S.
Sacramento, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Excellent service
Fast service and friendly employees
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/08/2018

Thank you for a great review, Pamela. 
I appreciate your feedback and we look forward to seeing you again.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

MK
Mary K.
Sacramento, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Employees like Irving Panigada make getting my car serviced very enjoyable.
Thank you.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/08/2018

Thank you Mary, that's very kind of you. I always enjoy hearing nice things about our team.
Thank you for choosing Sacramento Hyundai, we truly appreciate your business.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Rocklin, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
Friendly staff, great service!
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/08/2018

Thank you for taking the time to respond to our survey, your feedback is appreciated.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

MR
Maureen R.
Elk Grove, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
A/C Service
Friendly service and clean, comfortable waiting room.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/08/2018

Thank you Maureen, I appreciate your feedback.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

RB
Raquel B.
Sacramento, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Nice people!
Everybody are very nice to us!
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/08/2018

Thank you Raquel, I appreciate you taking the time to respond to our survey.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

Verified Customer
Elk Grove, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
37.5K Check Up
The young lady that helped was extremely courteous, knowledgeable and friendly. Kept me in the loop of what was going on.
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/07/2018

Thank you for the kind words, I appreciate your feedback.
Thank you for choosing Sacramento Hyundai for your service needs.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

FA
Fernando A.
Sacramento, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
93K Service/Maintenance Appointment
I had a pre-scheduled appointment and the work was completed very well and the wait time was very good also. The speed of service has improved significantly!
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/08/2018

Thank you Fernando! We have been working on our process to make things easier on our clients. Glad to hear it's paying off.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

JR
Jeremiah R.
Elk Grove, CA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Dominic
He did great and I’d recommend him
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/06/2018

Thank you for the 5 star review, Jeremiah. I appreciate you taking the time to respond to our survey.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com

NS
Noel S.
Elk Grove, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
It is not
Area is poor not safe .dirted
STEPHEN C., Service Manager from Sacramento Hyundai responded on 11/06/2018

Thank you for taking the time to respond to our survey, I appreciate your feedback.

Steve Collins
Service Manager
916-427-1234
scollins@hyundaistore.com