Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

98 Reviews

96% Would Recommend
Latest Review 10 months ago

Reviews


RR
Rick R.
Olathe, KS
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Excellent staff
Very knowledgeable about my vehicle.

CA
Clarence A.
Olathe, KS
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Careful Maintenance
The tech listened to my problems, then made his suggestions and then did the job correctly. And all this for much less than a big “Dealer” maintenance shop.

SS
Sherry S.
Olathe, KS
Ford E450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017
Fantastic caring service
Top!! Dennis is super! Always fixes my problem cars and RV

SJ
Stephen J.
Olathe, KS
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
replace thermstat and flush
They did good job to fix it and coolant was full so I took out of coolant down to cold level to prevent over flow

CD
Carol D.
Olathe, KS
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
Exactly as Promised
I explained the situation with my car on one day, made an appointment for the next day and it was done. They even provided a ride home for me because the wait time was a little long. There have been no problems since it was fixed.

DL
Dalton L.
Gardner, KS
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Dalton said the service was quick, easy, and he has never had any problems.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Olathe, KS
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Ryan said the service was completed with speed.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Olathe, KS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017 Category: Service
Mike said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Gardner, KS
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
John said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Sherry S.
Olathe, KS
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Friendly, quality service
I feel comfortable and confident in going to Scarff's for service.

SM
Samantha M.
Kansas City, KS
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Samantha said the business provides excellent service and she would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KO
Kenny O.
Louisburg, KS
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Kenny said this business has a good mechanic working for them.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Olathe, KS
Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017
Honesty does pay off
I called before they opened they returned my call within minutes of opening and resolved my issue.
Thanks a million!

WO
Wes and Beth O.
Olathe, KS
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017
Dependable!
My son has a new to him (read very old) Jeep. This Jeep was not driven regularly before he got it, so lots of little problems are shaking their way loose. Scarff's Automotive has done a great job both talking him through some little things as well as fixing it all.

RJ
Richard J.
Spring Hill, KS
Volkswagen Jetta Wagon
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/21/2017 Category: Service
Richard said he was charged $75 because he went in a day late. He could have sworn he told him he could come that day so he will not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Washington, DC
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Matthew said the service was fine, but the waiting area smelled like cigarette smoke.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Olathe, KS
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017
Excellent service and outstanding employees
I was throughly pleased by not only the customer service, but how quickly my vehicle was serviced. I was impressed by how friendly the staff was, and how they took the time to explain the cars problems and what they did to repair them. I will definitely be going back for future repairs!

JS
Jacob S.
Olathe, KS
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Jacob said they were nice and they didn't try to take money from him.
This review was collected via phone interview by Customer Research Inc.

MB
Marilyn B.
Olathe, KS
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
02 GMC Pickup
Just needed oil change . It was done really quick. Reasonably priced

JA
Justin A.
Edgerton, KS
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Justin said the business provided a great experience. It was easy to work with them and they were quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 98 in total