Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

504 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MS
Mary Lou S.
Nazareth, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great service
Shorty’s Bear goes the extra mile to get your vehicle running smoothly.

SM
Sharon M.
Amarillo, TX
Ford Escape
Verified
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07/15/2018
Battery and alternater
Great service! Thanks William and Ron

JH
Joyce H.
Amarillo, TX
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Joe. He said the employees are honest and up front.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Amarillo, TX
Toyota Land Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matthew said the staff was friendly and the prices were fair. The overall service was very good.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Amargosa Valley, NV
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
John said he got into the facility for his oil change on his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Amarillo, TX
Mercedes-Benz Sprinter Crew Vans
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Courteous and quality service
On time quality and always courteous service. Good folks and they will be my long term service shop Mike T

AM
Andy M.
Amarillo, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Andy said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Amarillo, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jim said the business did a good job and was honest with him.
This review was collected via phone interview by Customer Research Inc.

DF
Debbie F.
Amarillo, TX
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
1999 buick
Thanks for a job well done. I appreciate your help

MK
Marissa C. K.
Amarillo, TX
Buick Rainier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Rack and Pinion Replacement
One of the last times that I went in to Jiffy Lube for a quick oil change, the mechanics told me that my car was leaking oil and there was nothing that I could do. I decided to take my car to Shorty's Bear for a second opinion and an estimate only to find out that Jiffy Lube misdiagnosed the problem and it was actually power steering fluid from my broken rack and pinion. Ron gave me an estimate and serviced my car in one day, one day! I thought it would've taken longer! My car drives better now than it has in years! The staff is super friendly and always gave me good advice when it came to my car. I'll definitely be going back.

AM
Alesha M.
Panhandle, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Wayne. He said the employees did a good job. The vehicle runs fine and steers better.
This review was collected via phone interview by Customer Research Inc.

AM
Annette M.
Cincinnati, OH
Chevrolet Forward Control
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Annette said this business is outstanding and the staff has gone above and beyond expectations. This business has done more for her than any other.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Pampa, TX
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joe said he's been doing business with this facility for years and he thinks the mechanic is the best.
This review was collected via phone interview by Customer Research Inc.

MS
Melissa S.
Amarillo, TX
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Love this place!
These guys will take care of your vehicle. Let's you know if problems are there you didn't know about. Gets the job done in timely manner. Will be taking my car there again and again. Thank you guys!

GP
Gus P.
Amarillo, TX
Chevrolet RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Gus said that he's always been treated right by the staff.
This review was collected via phone interview by Customer Research Inc.

CB
Carla B.
Amarillo, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Carla said she received outstanding service. The ride home and back was great, she really appreciated it.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Amarillo, TX
Ford F-150
Verified
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06/11/2018
Shorty's bear service is 5 stars
As usual they resurrected my 18 yr old F-150 from the dead again. Quick service and no problems afterwards.

KN
Keith N.
Panhandle, TX
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Keith said everything went well and it got done quickly. He scheduled it and he was done in less than 3 hours.
This review was collected via phone interview by Customer Research Inc.

TR
Travis R.
Amarillo, TX
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Travis said they did a really great job.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Amarillo, TX
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
James said that they did a good job and were quick about it.
This review was collected via phone interview by Customer Research Inc.