Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

480 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


Anonymous avatar
Verified Customer
Amarillo, TX
Toyota Avalon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Friendly, fast service
They were able to service my car the day I dropped it off, even though I did not have an appointment. As I left, the service person let me know how much tread remained on my tires, so I would know a timeframe for replacing them. Overall, very good service.

CM
Christy M.
Amarillo, TX
Land Rover Range Rover Sport
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Christy said the staff did exactly what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

CD
Charlene D.
Amarillo, TX
Mercury Grand Marquis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Charlene said the staff were all very nice.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Farmington, NM
Ram 2500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Andrew said that the service staff were extra helpful and dedicated to ensuring the quality of their work.
This review was collected via phone interview by Customer Research Inc.

RR
Ray R.
Westfield, MA
Buick Enclave
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Very friendly and clean shop the type of place you fill safe having work done.
We were in the Amarillo area from Massachusetts due to a family emergency. I had dealings with Shorty’s years ago when I lived here! Was always satisfied with there work and would still recommend them to anyone! Thanks again for taking care of my vehicle while I was in town.

EW
Elizabeth W.
Amarillo, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Honest Mechanics
Shorty's Bear looked at my '98 Nissan Altima when it started to jump if I drove over 2 rpm. Everyone there was extremely nice and professional. Once they found the issue, they followed up with me immediately. It's hard to find an honest mechanic, but the workers at Shorty's Bear won't let you down. This won't be the last time that I visit them when my car needs service!

RD
Rowena D.
Amarillo, TX
Buick Park Avenue
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Rowena said the business did everything she asked them to do.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Stratford, TX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jason said the service was great. The vehicle was able to get in and done pretty fast.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Pampa, TX
Chrysler 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Steven said he didn't have any problems with the business.
This review was collected via phone interview by Customer Research Inc.

NB
Nickey B.
Claude, TX
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Friendly and knowledgeable!!!
These people care about you and get you in and out as quickly and efficiently as possible!

JH
Juan H.
Amarillo, TX
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Juan said they do a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Clyde M.
Amarillo, TX
Ford
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Excellent Service
Its very obvious the techs know what they are doing. As full time RVers they had the Steering Stabilizer System installed and the oil/filter/lube work done and had us back in our Winnebago Motorhome in just a few hours.

Thank you for your prompt and professional service

JU
Julius U.
Amarillo, TX
Lexus LX 570
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Reliable service
Brought my SUV for alignment check on a Saturday. Waited on site until the job was done. Excellent service

HW
Harold W.
Amarillo, TX
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
The people
Your service on our truck wars right on, it's starts right up and has power once again
Thanks guys

GC
George C.
Amarillo, TX
Ford Super Duty F-450 DRW
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Friendly and professional
I was pleased with the service at Shorty's.

RJ
Richard J.
Amarillo, TX
Ford Ranger
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
Customer Satisfaction
Work was done to my satisfaction, but dirty finger prints on the front bumper detract from that. A customer would expect their vehicle to look as good if not better after any repairs were made.

LC
Lisa C.
Amarillo, TX
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Honesty and Integrity
Honesty and Integrity are two very important things I look for in anyone whose service I use. I feel that the people at Shorty's have both of those and I will be using you again when I need someone.

RJ
Rose J.
Amarillo, TX
Kia Optima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Great service
The team was courteous and the repair was done in one day.

DB
Don B.
Borger, TX
Ram 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Service
Was excellent as always

CP
Chris P.
Amarillo, TX
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Chris said the staff was informative, and got the service done in a timely manner.
This review was collected via phone interview by Customer Research Inc.