Shorty's Bear Safety Service Inc.

After I showed up and had to help the mechanic figure it out it took 30 mins to do after already having a appointment at 8:00am I didn’t get my vehicle back until 5:30, will not be bringing my vehicle back here again, WOULD NOT RECOMMEND!!!!!!

Randy said he paid $1900 to have his vehicle repaired and three blocks away it broke down.

On or about Oct 11th..I called William ant shortys and told him I had a problem with road noise I my ford edge.2010..he said to bring it in the next day so I did. I explained that I had a lot of road noise and that I think it may possibly be my wheel bearings going out on the right front tire and possibly brake problems.anyway.william said they'll check it out and call me..they called me back and said that it was my right front wheel bearing that needed fixing and then quoted me a price of 440 and also said that I needed my brakes worked on too..at which I declined them doing my brakes. Next day they called me at 1020am and said my car was done. I picked up the vehicle and when I left I had a few things to do in Amarillo and immediately I noticed the road noise was still there. I got home and told my husband and then I became so busy that I didn't bring if back to shortys. So on Nov 13th..I came back with my husband and told William again that I had the same problem and he said to leave it and they will check it out. The day before my husband had a couple mechanics look at the edge and they said it was the right front bearings and for me to take it back to,shortys. So then shortys. William called me and now said it was my front left wheel bearings. .which surprised me and I told them to go ahead n fix it but my husband said he didn't think we were getting an honest answer. I think they messed up my right bearing and didn't want to fix it without making the 450 and so they told me it,was my left front bearing problem now. I don't think that I got a fair deal and I'm being taken for money that I don't have and it just was very fishy now. So my husband called them and told them not to do anything,and we'll come pick up,my,edge..so we picked it up and I'm just very unhappy but paying 450 for something that isn't fixed.

Dre said the technicians got the job done. They changed the fuse and wrapped a few wires. His boss had arranged a less expensive diagnostic for the vehicle. The technician was supposed to call before doing any work, instead he called and said the service cost a little over $100.

I feel I get professional service here. Everyone is very professional and helpful

Anthony said he had a few issues during his visit to this business. The young lady at the front desk told him the mechanic could not get the wheel off. His vehicle was returned to him with oil dripping off the back, and there was a lot of back and forth. For the reasons specified, he would not recommend this business for service.

Sunshine said the staff did not provide the full cost of the service up front.

Took a Buick Enclave by for water pump repairs. I had suspension issues after pikcing up the vehcile. Their quote to fix the problem was substantially above other shops. I went elsewhere and will in the future.

The job was done quickly and in a friendly manner.

Shorty's Bear Safety is a one stop auto center. They are an established business that remembers what the word “service” means. Their auto technicians have longevity with them which speaks volumes about the way not only you will be treated but the loyalty you gain from calling on this team of professionals. They bring meaning to the term, “no job is too big or too small”. They will only perform necessary work and will discuss anything that needs to be done prior to commencing. They go the extra mile. Thank you!! Bonnie H

They do great work and the staff is friendly, courteous, and knowledgeable!!

Best place to take your vehicle to for any kind of service. Fast and very reasonable priced. They dont try to upsell you on everything they do on your vehicle, or if a woman they dont talk down to you or act like you dont know what your talking about. They treat everyone like family!

Brandy said they did everything they said they would.

Great service

Johnny said they always do a good job, every time he goes there. He appreciates their good service and speedy work.