Shorty's Bear Safety Service Inc.

On or about Oct 11th..I called William ant shortys and told him I had a problem with road noise I my ford edge.2010..he said to bring it in the next day so I did. I explained that I had a lot of road noise and that I think it may possibly be my wheel bearings going out on the right front tire and possibly brake problems.anyway.william said they'll check it out and call me..they called me back and said that it was my right front wheel bearing that needed fixing and then quoted me a price of 440 and also said that I needed my brakes worked on too..at which I declined them doing my brakes. Next day they called me at 1020am and said my car was done. I picked up the vehicle and when I left I had a few things to do in Amarillo and immediately I noticed the road noise was still there. I got home and told my husband and then I became so busy that I didn't bring if back to shortys. So on Nov 13th..I came back with my husband and told William again that I had the same problem and he said to leave it and they will check it out. The day before my husband had a couple mechanics look at the edge and they said it was the right front bearings and for me to take it back to,shortys. So then shortys. William called me and now said it was my front left wheel bearings. .which surprised me and I told them to go ahead n fix it but my husband said he didn't think we were getting an honest answer. I think they messed up my right bearing and didn't want to fix it without making the 450 and so they told me it,was my left front bearing problem now. I don't think that I got a fair deal and I'm being taken for money that I don't have and it just was very fishy now. So my husband called them and told them not to do anything,and we'll come pick up,my,edge..so we picked it up and I'm just very unhappy but paying 450 for something that isn't fixed.

Dre said the technicians got the job done. They changed the fuse and wrapped a few wires. His boss had arranged a less expensive diagnostic for the vehicle. The technician was supposed to call before doing any work, instead he called and said the service cost a little over $100.

I feel I get professional service here. Everyone is very professional and helpful

Anthony said he had a few issues during his visit to this business. The young lady at the front desk told him the mechanic could not get the wheel off. His vehicle was returned to him with oil dripping off the back, and there was a lot of back and forth. For the reasons specified, he would not recommend this business for service.

Sunshine said the staff did not provide the full cost of the service up front.

Took a Buick Enclave by for water pump repairs. I had suspension issues after pikcing up the vehcile. Their quote to fix the problem was substantially above other shops. I went elsewhere and will in the future.

The job was done quickly and in a friendly manner.

I know very little about repairing cars, and Shorty's Bear always puts my mind at ease when they're repairing my vehicle. I've been using them for several years now, and I can always depend on them to be thorough, efficient and trustworthy.

Shorty's does all the chassis work on my diesel pusher motor home. The quality of work and customer service is outstanding. Danny recently went above and beyond in correcting an issue with our air suspension as we prepared for a trip. I highly recommend Shorty's for their quality service.

Shorty's is the only service provider in Amarillo I trust to work on my DP motor home chassis. They not only provide excellent service, they stand by their work. During my motor home's last service, Shorty's was the victim of having received a bad part from the supplier. The timing was bad as we were scheduled to leave on a trip. Danny went above and beyond to rectify the situation and get us on the road. Shorty's is five star in both quality of work and customer service.

I threw off a belt on my way to Lubbock. Got towed to shop and when they found the parts all fixed. Parts for a Mercedes in Amarillo not easy to come by. Good job again and THANKS Mike T

I have used Shorty Bear’s for years now. Whether it be company vehicles or personal vehicles it is nice to have honest, confident, and experienced people working on my vehicles. They are the only repair facility in Amarillo that I recommend to other people.

After the front end alignment on my motorhome, it drives great. Now I can even drive with just one hand.
I am very pleased with SHORTY'S BEAR SERVICE.

They found a problem that the last people who worked on my car didn't fix it right. Very nice people and know what they are doing. I will be taking my car back to them.

Great service and I was pleasantly surprised to fine my bill was much less than originally quoted. I will remember than and recommend you because of that. Thank you.