Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(215 Reviews)

99% Would Recommend
Latest Review 5 months ago

Reviews


MK
Marie K.
Des Moines, IA
Nissan 240SX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016 Category: Service
Marie said this business is friendly and helpful.

RT
Robert T.
Des Moines, IA
Jeep Wrangler
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016 Category: Service
Robert said they always take good care of him.

SF
Steve F.
Marshalltown, IA
Ford Transit Connect
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2016
Fast and curtious service.
They offer fast and curtious service at a good price and the waiting area is very nice. I called them Friday morning to see if I could get my van in for an oil change and 30 minutes later my van was on their lift.

DR
Diane R.
Des Moines, IA
Jeep Liberty
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2016 Category: Service
Diane said she took her vehicle to this business to have the oil changed and tires rotated. When she went to pick it up, they had found the muffler was rusted and needed to be repaired. They had someone drive her home while they did the repairs and pick her up after the repairs were done, which she thought was great. After looking at her bill, she saw she had not been charged for the tire rotation. When she asked about this, they discovered the tire rotation had not been done. She immediately took her vehicle back to them and they went out of their way for her by doing the rotation and not charging her for it. She said she feels comfortable taking her vehicle to them. They are honest. They took care of her and got her going.

BS
Beth S.
Waterloo, IA
Mazda Protege
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016 Category: Service
Spoke with Beth's husband. He said they did a great job and it was done on time.

ET
Eric T.
Des Moines, IA
Chevrolet Silverado
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2016 Category: Service
Eric said they were personable. They were able to get him in right away and didn't charge him for the diagnostic. Everyone was friendly.

LR
Leelynn R.
Des Moines, IA
Oldsmobile Achieva
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2016 Category: Service
Leelynn said the business does a good job and she had a good experience but she thought the price would be cheaper and she would have liked more warning about the cost. They repaired her vehicle in a timely manner and she appreciated how they would text her with updates on the status.

LA
Larry A.
Des Moines, IA
GMC Terrain
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016 Category: Service
Larry said he has been to this facility before and they've always treated him extremely well.

CL
Chuck L.
Des Moines, IA
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016 Category: Service
Chuck said the business has done good work for him.

DP
Dwight P.
Ankeny, IA
Chevrolet Tahoe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2016 Category: Service
Dwight said the business knows what they are doing and they are courteous.

MQ
Mike Q.
Pleasant Hill, IA
Infiniti G37
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Consistent, quality workmanship you can count on!
The work I had done was not the usual kind, dropping an Infiniti G37X, but it was handled quickly, in a way that emphasize the kind of work Rusty Smith takes pride in. His entire crew reflects an attitude of quality without exception. I never hesitate to take my cars to Smith Automotive when I need work done.

JH
Jim H.
Des Moines, IA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
good job
curteous, do no take a lot of time, do a good job, not pushy, not high priced.

AM
Angela M.
Des Moines, IA
Nissan Sentra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/01/2016 Category: Service
Angela said she was told by an employee at the business that she would receive something in her email, but did not get it until a couple of days later.

DR
Dylen R.
Des Moines, IA
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016 Category: Service
Spoke with Chris. He said the staff is very professional, they answered his questions and they did what he asked.

RJ
Randy J.
Des Moines, IA
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016 Category: Service
Randy said he takes a lot of work to this business. He would recommend them for service.

Displaying Review 16 - 30 of 215 in total