Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

212 Reviews

100% Would Recommend
Latest Review almost 2 years ago

Reviews


CL
Chuck L.
Des Moines, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016 Category: Service
Chuck said the business has done good work for him.
This review was collected via phone interview by Customer Research Inc.

DP
Dwight P.
Ankeny, IA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2016 Category: Service
Dwight said the business knows what they are doing and they are courteous.
This review was collected via phone interview by Customer Research Inc.

MQ
Mike Q.
Pleasant Hill, IA
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016
Consistent, quality workmanship you can count on!
The work I had done was not the usual kind, dropping an Infiniti G37X, but it was handled quickly, in a way that emphasize the kind of work Rusty Smith takes pride in. His entire crew reflects an attitude of quality without exception. I never hesitate to take my cars to Smith Automotive when I need work done.

JH
Jim H.
Des Moines, IA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016
good job
curteous, do no take a lot of time, do a good job, not pushy, not high priced.

AM
Angela M.
Des Moines, IA
Nissan Sentra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/01/2016 Category: Service
Angela said she was told by an employee at the business that she would receive something in her email, but did not get it until a couple of days later.
This review was collected via phone interview by Customer Research Inc.

DR
Dylen R.
Des Moines, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Spoke with Chris. He said the staff is very professional, they answered his questions and they did what he asked.
This review was collected via phone interview by Customer Research Inc.

RJ
Randy J.
Des Moines, IA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Randy said he takes a lot of work to this business. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Des Moines, IA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016
Service
Everything was fine and done timely. Thanks

KG
Kim G.
Des Moines, IA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016 Category: Service
Kim said the business is very knowledgeable and they did a great job.
This review was collected via phone interview by Customer Research Inc.

SP
Shirley P.
Ankeny, IA
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016 Category: Service
Shirley said the business is always honest with her. Her last service visit had to do with her air-conditioning. They looked for a problem, but did not find one so they did not charge her for looking.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Des Moines, IA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016
The Best
Friendly, knowledgeable and professional staff!

BK
Brooke K.
Ankeny, IA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016 Category: Service
Brooke said the business was nice but it took them some time figuring out the problem. She was appreciative of them spending time explaining everything to her. They gave her rides back and forth from home, while her vehicle was being worked on.
This review was collected via phone interview by Customer Research Inc.

VP
Vince P.
Des Moines, IA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016
Friendly
All of the associates are friendly and a pleasure to do business with.

BR
Brain R.
Des Moines, IA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Service
Spoke with Bryan. He said this business got to his vehicle right away, they were prompt and courteous. They worked with him well, and they communicated with him well too.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Des Moines, IA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Service
Mark said they were friendly and they did what he wanted. They had good prices.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Altoona, IA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Ron said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Terry B.
Des Moines, IA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Terry said out of all the facilities he has ever been to, he has never seen one more friendly, informative, honest, knowledgeable and clean as this one.
This review was collected via phone interview by Customer Research Inc.

MV
Michael V.
Des Moines, IA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
Michael said this business provided good service work.
This review was collected via phone interview by Customer Research Inc.

EE
Elaine E.
Des Moines, IA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016
Recent Visit for Tire Repair
Great customer service, friendly, competent staff, timely service.

DB
Douglas B.
Des Moines, IA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Douglas said the business has good communication, and took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 212 in total