Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

257 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review over 1 year ago

Reviews


YN
yuri n.
Elk Grove, CA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Staff: friendly, knowledgeable, honest.
Highly recommend : staff very friendly, knowledgeable, honest. Excellent service.

JB
Jimena B.
Sacramento, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Jimena said the technicians at this business are good. She appreciates them.
This review was collected via phone interview by Customer Research Inc.

VW
VONYA W.
Sacramento, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017
They stand behind their work.
I had my engine replaced. I'm very pleased with the work.

AM
Albert M.
Sacramento, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Spoke with Margaret. She said the repair was only supposed to take 45 minutes to get done but instead she was there for almost 2 hours. She was not given a reason for the delay. She was not satisfied that it took twice as long as they said it would it take.
This review was collected via phone interview by Customer Research Inc.

RM
Ralanda M.
Sacramento, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Ralanda said the all of the staff were very friendly. They provided good service.
This review was collected via phone interview by Customer Research Inc.

SD
Sang D.
Sacramento, CA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Sang said the scheduling was not very convenient and he had to schedule at lease a week out.
This review was collected via phone interview by Customer Research Inc.

WW
WYONA W.
Sacramento, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017
Oil change
The guy that I spoke with was telling me things about what needed to be done with my car that I didn't even know. He took the time to explain things to me too. I believe they're an honest company. That's why I bring my vehicles to them.

JV
Jaime V.
Sacramento, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Jaime said the service was good and so was the experience.
This review was collected via phone interview by Customer Research Inc.

AM
Atif M.
Elk Grove, CA
Mercedes-Benz E63
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017 Category: Service
Atif said this business was great.
This review was collected via phone interview by Customer Research Inc.

GJ
GARY J.
Elk Grove, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017
Great Service!
This shop provides consistently great service at a great price and their fast, too.

LG
LEONEL G.
Yuba City, CA
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2017
Best customer service and amazing waiting area and best prices around town and they get the job done right.
I recommend this place to everyone good place to be when you need your car worked on and they get the job done and know exactly how to fix any issue.

SA
Saiyaz A.
Sacramento, CA
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Saiyaz said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

GD
GABRIELLE D.
Sacramento, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017
Questions answered.
I called to ask if I brought my car in early, would they be able to see what's wrong with the front end. They told me yes. Within time, I had the answers
I needed to make decisions. I've been going to Smog Mart for over 3 years. They are polite and to the point. Nice group of guys.

CN
Carole N.
Sacramento, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Carole said the staff at this business were nice, caring, and polite.
This review was collected via phone interview by Customer Research Inc.

CM
CLAUDIA M.
Elk Grove, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017
Great service!
Friendly techs, fast service, brought me out to the car to show what was wrong but weren't aggressive to have it fixed right away. I don't like the pressure of having to decide on the spot.

EG
Esmeralda G.
Firebaugh, CA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Esmeralda said the staff at this business treat their customers really well and she likes their sense of humor. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

AW
Alice W.
Sacramento, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Alice said this business was convenient.
This review was collected via phone interview by Customer Research Inc.

RL
RAY L.
Sacramento, CA
Saturn Outlook
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017
Great Service
Great Service and very accomondating

DA
Daren A.
California
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Daren said this business provided him with good customer service and the price was good.
This review was collected via phone interview by Customer Research Inc.

JP
Jerry P.
Jackson, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017 Category: Service
Spoke with Clara. She said she felt this business provides good service and she did not have any issues.
This review was collected via phone interview by Customer Research Inc.