Southtowne Hyundai of Newnan


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1429 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.3673473/5Overall Rating 4.3673473/5Overall Rating 4.3673473/5Overall Rating 4.3673473/5rating 4.3673473
Original
Overall Rating 2.18367/5Overall Rating 2.18367/5rating 2.18367rating 2.18367rating 2.18367
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Jimmy B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Great experience and awesome employees :)
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:10 PM
Payson D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Place To Go."
Customer Service, Well Trained Mechanics, and a product that's built right.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 04:22 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/18/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Doris M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient and helpful"
Carmen is always a pleasure to deal with. She and the technicians are professional, knowledgeable and considerate of our time!!!
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 05:23 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/17/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Delivered great service in a timely manner with no scheduled appointment "
After visiting several local Hyundai dealerships in the metro Atlanta are, this one by far has been the best. I will make the 40 min drive one way for quick and honest work.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 03:01 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/17/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
The service is performed in a courteous and timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 02:10 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/16/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

William B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Carmon on is your greatest asset.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:52 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/16/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

April B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer "
Thank Carmen as always you get me in and out. Though this time with my complimentary wash it wasn't a good job. Look like they just sprayed my car with water. Wasn't happy with that cause still had to clean. Windows I couldn't see out of. Thank you!
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 10:54 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/16/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Peter B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Good Service"
I've purchased several cars from Southtowne over the years and have always had them serviced here. The quality of work is very good and their prices are competitive with local shops. Everyone in the service department goes out of their way to help customers. Brian was very helpful on my most recent visit. He worked with me to select and order a new set of tires for one of my Elantras. This is why I keep returning to get my vehicles serviced here.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 10:41 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/16/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

DEBORAH J. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service. "
It is always a great pleasure to have my car serviced at Southtowne Hyundai of Newnan. Everyone is pleasant to work with on what is needed for the best care of my vehicle and very professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:37 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/15/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

David B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sir"
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 10:28 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/15/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 04:33 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/15/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Support"
Excellent service and expanations provided by Mr Brian Munson (Service Advisor)
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 01:39 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/14/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"If you don't have an appointment you'll be there all day"
The service guy let me know everything
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:44 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/14/2017

I apologize for the non 5 star service this trip. I will strive to make your next trip 5 star all the way.
Brian Munson

Brian C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Carman is the best! Newnan Ga Great service, great people.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:17 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/14/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great"
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 05:59 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/14/2017

I apologize for the non 5 star service this trip. I will strive to make your next trip 5 star all the way.

Tom Watt 

Alvin W. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"carmen"
Carmen is the best ! It's worth the drive to get my car serviced there. I bought my car there and will continue to do business with Southtowne Hyundail
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 12:19 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/14/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service department is great and reliable.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 11:18 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/14/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Catharine W. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"what makes the place so great? Your employees! If it wasn't for them your business wouldn't survive, so maybe with the holidays approaching a bonus would be nice."
If I wasn't satisfied with the service I wouldn't return, however I have been more than satisfied with the service at the Newnan facility.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/12/2017 12:18 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/13/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Gloria M. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Services is always pleasing and quick "
Always have pleasure services
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:31 PM
Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable personnel."
Excellent!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 07:54 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 11/11/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

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