Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

515 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


MJ
Monte J.
Yorktown, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Monte said the business does everything they're supposed to, more sometimes, they give rides when needed.
This review was collected via phone interview by Customer Research Inc.

RR
RON R.
Muncie, IN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Excellent
I've been a customer here almost 20 years. There's a reason.

My vehicle is not a Cherokee, though.

TA
Tim A.
Muncie, IN
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Spoke with Carol. She said the business does a good job. She said they are honest, helpful and trustworthy.
This review was collected via phone interview by Customer Research Inc.

FC
Franklin C.
Muncie, IN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Spoke with Kristina. She said the Customer Service and prices are good at the business and she always has a good experience.
This review was collected via phone interview by Customer Research Inc.

EG
Eddie G.
Muncie, IN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Eddie said they take the time to explain everything that is wrong with the vehicle. They work on the most important, first. He does recommend them to others because there is never any disrespect and they are dependable.
This review was collected via phone interview by Customer Research Inc.

NF
NANCY F.
Muncie, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Wonderful
They are friendly efficient thoughtful. It is clean They check everything They are timely. Always a smile.

GH
Gladdis H.
Muncie, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Gladdis said the staff does a great job.
This review was collected via phone interview by Customer Research Inc.

KL
KEN L.
Muncie, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Excellent Service - every time!
I would not take my care anywhere else! The service is great and they do excellent work.

TD
Treassa D.
Muncie, IN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Treassa said the service was very good and the staff was great.
This review was collected via phone interview by Customer Research Inc.

RG
Randy G.
Hartford City, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Randy said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

SM
SHEKERA M.
Muncie, IN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018
Good place!
I would rate Sparks 4 stars because they have had my car since July, and did not start working on it until October.

MJ
Monte J.
Yorktown, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Monte said they do everything they're supposed to and sometimes go above and beyond.
This review was collected via phone interview by Customer Research Inc.

KL
Katie L.
Middletown, IN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Katie said the business had great service. She is a happy customer and it is a good business.
This review was collected via phone interview by Customer Research Inc.

AP
Ashley P.
Alexandria, IN
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Ashley said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Danny R.
Anderson, IN
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Danny said they were really good and very supportive. A lot of issues popped up. They did everything possible to help him through the process. He's very happy with the outcome. The staff did a super job. He really appreciated the way they conducted themselves, and everything they did.
This review was collected via phone interview by Customer Research Inc.

BC
BRENT C.
Muncie, IN
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Last repair for the van before trade in
A warranty repair done by the crew at Sparks with no fuss.
Van was there for less than a day.
No other place for me!
New (used) truck will go there too.

DH
DON H.
Muncie, IN
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018
oil change
treated with respect and always treated fairly !!!!!!!!

DB
Don B.
Muncie, IN
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Don said he's been doing business with this facility for so long that he can't remember. He will continue to bring his vehicle in because of how knowledgeable the mechanics are. The work is always done on time and it is done correctly. If there was ever a problem, the mechanic would correct it right away.
This review was collected via phone interview by Customer Research Inc.

RS
RUTH S.
Muncie, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Saved our trip
Keith and his techs came to the rescue when the starter quit on my old F150, the afternoon before planned departure on trip. They installed a new starter that afternoon. Very thankful to be able to leave as scheduled.

EM
Ed M.
Muncie, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ed said that he is a long time customer at this business. He recommends them often.
This review was collected via phone interview by Customer Research Inc.