Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

465 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


TF
Terrance F.
Muncie, IN
Mitsubishi Galant
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Terrance said they were able to get his vehicle finished on time.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Muncie, IN
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Great service at an honest price
Sparks is my mechanic because they try to keep my costs down, treat me honestly, do excellent work and stand behind their work 100%. Would not consider any other shop in Muncie.

JG
Jeff G.
Muncie, IN
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jeff said this business does good work and they do it efficiently. He has been going to them for years. They give him a ride home if he needs it.
This review was collected via phone interview by Customer Research Inc.

EC
Emily C.
Evansville, IN
Saturn Ion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Emily said the staff provided good customer service. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AS
Aaron S.
Anderson, IN
GMC Sierra 3500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Aaron said this business did a good job and it was fast service.
This review was collected via phone interview by Customer Research Inc.

KP
KAREN P.
Muncie, IN
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
They seem to actually care about my car and having a safety.
They seem very knowledgeable about my car. They are concerned about my safety.

MB
Mike B.
Muncie, IN
Buick Lucerne
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Mike said he was very satisfied with service. The staff was professional, courteous, and explained everything well.
This review was collected via phone interview by Customer Research Inc.

TS
Teresa S.
Muncie, IN
Toyota Sienna
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Teresa said she didn't have any problems with the service.
This review was collected via phone interview by Customer Research Inc.

ZC
Zach C.
Muncie, IN
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Zach said they are great.
This review was collected via phone interview by Customer Research Inc.

RL
Rich L.
Muncie, IN
Chrysler 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Rich said the business did everything he asked them to when fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Andrea G.
Muncie, IN
Chevrolet Suburban
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Andrea said they went above and beyond. There would have been no one else who would have gone the length they did, with their vehicle being in the facility for 2 months.
This review was collected via phone interview by Customer Research Inc.

BW
Barry W.
Fishers, IN
Lexus ES 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Barry said he left this business and his air conditioner worked.
This review was collected via phone interview by Customer Research Inc.

GY
Gary Y.
Muncie, IN
Oldsmobile Cutlass Calais
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Chet G.
Muncie, IN
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Chet said the staff members have been working on his vehicles for 11 years, and they do a knockout job. They always treat him very fairly price-wise, and everything.
This review was collected via phone interview by Customer Research Inc.

EF
Elizabeth F.
Muncie, IN
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Elizabeth said the staff was friendly and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Long Pond, PA
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Joseph said the service was excellent, the staff got him in during an emergency, and they were able to get his vehicle fixed in one day, which definitely helped him out.
This review was collected via phone interview by Customer Research Inc.

AM
Angela M.
Muncie, IN
Chrysler Town & Country
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Angela said the staff are personable, friendly and trustworthy. They were easy to work with and it was easy to schedule an appointment
This review was collected via phone interview by Customer Research Inc.

CH
Caitlin H.
Anderson, IN
Dodge Charger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Caitlin said she appreciates the staff's responsiveness, and overall helpful attitude.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Muncie, IN
Ford F-150
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
John said the overall attitudes of the personnel and the service was good.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Muncie, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Sparks automotive team was consistent with my vehicles need.
Spark's was excellent while dealing with my car's components issues. Sparks was able to do what other service stations could not, which is contend with multiple phasematic electronic problems within the electrical system/fuse family, microcluster explosions etc. Also, the owner was able to take ownership of customer cost when exploratory repairing created an escalating price tag due to a vehicle that was apparently under water once discovered by mechanics.