Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

566 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


BP
Bill P.
Muncie, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Bill said the employees provided good service. The work was longer than expected.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Muncie, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019
Friendly Service
The last two times we have taken our car in, it has resulted in us picking up the vehicle more than once for various reasons. The great part is they made us feel like a priority and tried to get us taken care of as soon as they could. My car still shakes when i slow down. That wasn’t an issue when we originally took the car in this time but it was an issue since my car was taken in. I am not sure what to do. Take it back or take it somewhere else. My husband is out of town a few more days. I don’t know enough about cars and just need to know I can take it somewhere trustworthy when it’s just me at home. Again- their kindness is appreciated. Car issues definitely create extra stress as is

SB
STACY B.
Muncie, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Above and beyond!
The Sparks team caught our vehicle up on a number of maintenance items and diagnosed a couple of mysterious problems we were having. All the work was done with excellence and completed as soon as parts arrived. They went over and above in their service efforts. Our vehicle is running better now than it has in years! We are very pleased with our whole experience!

RB
Robin B.
Muncie, IN
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Robin said they had great service.
This review was collected via phone interview by Customer Research Inc.

AP
Alan P.
Albany, IN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Alan said that he has been a return customer for a long time and everything is fine.
This review was collected via phone interview by Customer Research Inc.

BC
BRENT C.
Muncie, IN
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
New used car for the kids
Back to the Sparks Team with a new USED car for the kids.
They checked it out before I bought and then made the needed repairs afterward.
Great group of folks to work with!

BK
BOB K.
Muncie, IN
Kia Optima
Verified Customer
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05/21/2019
Trusted Service
Sparks Computerized Car Care is a great place to go for quality and fair priced auto service. I’ve been a customer for many years and have relied on them for everything from oil changes to major repairs.
Definitely 5 Stars!!!!

BC
BRENT C.
Muncie, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
1st time I had GMC in...
...and another great experience.
Got my truck back in no time.
Thanx

Verified Customer
Muncie, IN
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Dependable Car Care
I can always count on the Sparks team to keep my old van in good running condition. Thanks, to a very hardworking, dedicated staff.

BT
BOB/SUSAN T.
Muncie, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Oil Change
Best place in town to have our car maintained! Keith and his crew are the best. Wouldn't trust our cars to anyone else.

LS
Lee S.
Cambridge City, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Lee said the person was very professional and gave him a ride to work.
This review was collected via phone interview by Customer Research Inc.

NF
Nick F.
Fort Wayne, IN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Nick said the service was excellent but the time that the work was completed in was not.
This review was collected via phone interview by Customer Research Inc.

CC
Chelsea C.
Muncie, IN
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Chelsea said the staff did not keep her informed or let her know when her vehicle was finished. Everything else they did was good.
This review was collected via phone interview by Customer Research Inc.

JE
JASMINE E.
Muncie, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Amazing service
Keith went above and beyond to help us get our repair done before we had to leave town.

SZ
SHIRLEY Z.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Excellent Work on Oil Change and fixing my light on the car
Always very helpful I cannot stress enough how much I appreciate all your help with our cars.

CV
CHRIS V.
Muncie, IN
Mazda CX-5
Verified Customer
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04/30/2019
full brake job
I knew my brakes were old and needed help/replacing. I was able to make an appointment at a time convenient to me, the shuttles to/from my job were on time, clean, and with friendly drivers, and the work was affordable and done well.

RP
Relieved P.
Indianapolis, IN
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04/23/2019
Simply Amazing
I would recommend Sparks to anyone that needs auto service. My daughter is a college student up in Muncie and needed a pretty major car repair. Its hard for us as parents to coordinate these things long distance. Sparks came highly recommended and I can see why. Keith Johnson provided top notch customer service, the price was extremely fair, and the turnaround time for such an in depth repair to be completed was very impressive.

Verified Customer
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Trusted mechanic
Sparks does quality work for reasonable prices. I have trusted them with my car care for 20 years.

MT
Mitch T.
Muncie, IN
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Mitch said Keith has always been really good to him . He said Keith has always been very honest and the price has been fair. He recommends all of his friends there.
This review was collected via phone interview by Customer Research Inc.

JL
JACK L.
Muncie, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Best customer service in muncie!
Keith always takes care of his customers. They do a great job of taking care of your car or truck. I would not take my car or truck anywhere else.