Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

576 Reviews

98% Would Recommend
Latest Review about 6 hours ago

Reviews


RL
Rich L.
Muncie, IN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Rich said the business did everything he asked them to when fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Andrea G.
Muncie, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Andrea said they went above and beyond. There would have been no one else who would have gone the length they did, with their vehicle being in the facility for 2 months.
This review was collected via phone interview by Customer Research Inc.

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Barry W.
Fishers, IN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Barry said he left this business and his air conditioner worked.
This review was collected via phone interview by Customer Research Inc.

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Gary Y.
Muncie, IN
Oldsmobile Cutlass Calais
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Chet G.
Muncie, IN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Chet said the staff members have been working on his vehicles for 11 years, and they do a knockout job. They always treat him very fairly price-wise, and everything.
This review was collected via phone interview by Customer Research Inc.

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Elizabeth F.
Muncie, IN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Elizabeth said the staff was friendly and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

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Joseph C.
Long Pond, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Joseph said the service was excellent, the staff got him in during an emergency, and they were able to get his vehicle fixed in one day, which definitely helped him out.
This review was collected via phone interview by Customer Research Inc.

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Angela M.
Muncie, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Angela said the staff are personable, friendly and trustworthy. They were easy to work with and it was easy to schedule an appointment
This review was collected via phone interview by Customer Research Inc.

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Caitlin H.
Anderson, IN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Caitlin said she appreciates the staff's responsiveness, and overall helpful attitude.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Muncie, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
John said the overall attitudes of the personnel and the service was good.
This review was collected via phone interview by Customer Research Inc.

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Michael P.
Muncie, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Sparks automotive team was consistent with my vehicles need.
Spark's was excellent while dealing with my car's components issues. Sparks was able to do what other service stations could not, which is contend with multiple phasematic electronic problems within the electrical system/fuse family, microcluster explosions etc. Also, the owner was able to take ownership of customer cost when exploratory repairing created an escalating price tag due to a vehicle that was apparently under water once discovered by mechanics.

BC
BRENT C.
Muncie, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Finally a cheap repair on my old Buick
This is the garage for ALL your repairs.
Finally had a fix to my 98 Buick which didn't break the bank.
Appreciate them sliding me into their busy schedule too.

KM
kara M.
Farmland, IN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Kara said the business is able to consistently provide great vehicle service.
This review was collected via phone interview by Customer Research Inc.

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WILMA R.
Muncie, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
people and service
Appreciate how they have taken care of my care and courtesy to me

LC
Linda C.
Montpelier, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Linda said the staff went above and beyond to fix everything. She appreciates Keith and everything he did.
This review was collected via phone interview by Customer Research Inc.

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ABBEY M.
Muncie, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Sparks is courteous, thorough and trustworthy.
The experience at Sparks has always been excellent. Keith communicates issues and performs over and above to repair and make the vehicle safe. Charges are very fair and I have never had any disappointment or regret with the results.
Thanks Keith!

AV
Austin V.
Muncie, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Austin said the staff was very polite, nice and courteous. The price was reasonable for the work he had done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AU
Aleisa U.
Muncie, IN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Aleisa said they were very kind, quick and courteous. She's scheduled for more work tomorrow. They were pretty good.
This review was collected via phone interview by Customer Research Inc.

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Todd M.
Muncie, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Todd said he was 100 percent happy with service the business provided.
This review was collected via phone interview by Customer Research Inc.

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RON R.
Muncie, IN
Jeep Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/04/2018
really? that much?
As always, Sparks was courteous and quick - a good place. However, in this case, the problem could have been functionally rectified for nothing, using a piece of transparent tape. Instead I found myself on the hook for well over $500 in parts and labor. Once the amount became apparent to the shop, I should have been given a clear and clean window of opportunity to say no thanks.