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Stadium Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(677 Reviews)
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Business Details

About

Stadium Auto Service is conveniently located in Ann Arbor, MI. Our shop is staffed with ASE Certified technicians who provide quality service to Asian, European, and domestic vehicles. We specialize in Mercedes Benz maintenance and repair! Call us or use the request button to set up an appointment today! Stadium Auto Service is conveniently located in Ann Arbor, MI. Our shop is staffed with ASE Certified technicians who provide quality service to Asian, European, and domestic vehicles. We specialize in Mercedes Benz maintenance and repair! Call us or use the request button to set up an appointment today!

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(734) 369-6787

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2405 W. Stadium Blvd Ann Arbor, MI 48103
Stadium Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(677 Reviews)

JA
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Jeries A.
Peoria, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2023
0
Price gouging and lack of expertise
Beware of these sharks who claim to be experts in import cars, but do not have the expertise to diagnose. My daughter took her BMW 535xi 2008 for a transmission fault message diagnosis (limp mode). They sent us their diagnosis report showing the need to have the transmission oil pan and oil replaced for $1,400, with the possibility of having to replace the transmission if the problem is not solved. I, the parent living in Illinois, called and discussed the matter with Jim, who said they have to go through this first step of replacing the oil pan and oil; I hesitantly agreed, as I am far away and did not wish to have the car towed to Illinois to my mechanic who specializes in European cars. And my daughter needed the car, and so I approved the job for $1400. Then, I watched the YouTube on the replacement of the oil pan and oil, and I was shocked how straightforward and small a job this was, about 11/2 hour max; $100 oil and $150 oil pan. So I dropped my jaw knowing that I just approved a $1,400 job. I called my mechanic, and he told me it was a $500 job. So, I figured I needed an unbiased party and got two other estimates, and also researched national cost for this job, which turned out to be $400-$600. This was a far cry from $1,400 Stadium Auto quoted me. Being busy at work, and my daughter graduating in 10 days, I figured I will stick with my decision and let Stadium auto finish the job. They got back with me and reported that the transmission oil pan did not show any metal shavings, which meant that the transmission mechanical parts are intact. However, they said they still got the same diagnostic code, which meant something else is causing the problem, and that they had to send the diagnostic code to SOMEONE somewhere to figure out what was wrong with the transmission ( I thought they were the experts as they boast, and they just charged me $1,400, and their guess did not pan out). Fast forward, they got back with me saying they WERE TOLD that there is a valve inside the transmission that they needed to check for malfunction; guess what! they asked for an additional $900 to drain the transmission oil, remove the oil pan and check the valve! Now maybe I am wrong, but would you not think that they should have checked the valve once they had the oil pan off the first time!!! Now they want another $900, and there is no guarantee that the valve is the faulty component. They figured I am stuck and under their mercy being in Illinois, and my daughter without a car in Ann Arbor, and so another chance to make another quick $900 on top of the highway robbery of $1400 for a $500 job. And they told me if it were not the valve then a new transmission for $10K, and a used one would not do!!!! contrary to every other mechanic's opinion. When I refused to take their bait for $900, Jim, the soft spoken cool guy, said he will prepare my bill, and it will ~$1,200!! Wow he actually gave me a $200 discount. This is like someone stealing your wallet full of cash and goodies, and giving you back $200 out of sympathy. I read a few reviews on you Jim, and yes you are not only sharks, but also without experience or knowhow. When my daughter went to pick up the car, they would not let her test it thinking she might drive off without paying!! Wow...that says a lot. Jim: we are not like you; we do not steal peoples' hard earned money, and of course this money she paid you today was not all hard earned by you; half of it was stolen. Remember Jim, you tried to steer me into replacing the transmission for $10K from the get go before knowing what the problem was. And you jumped into looking for a transmission. Does that not give you away!!
You know that it does not cost more than $5K for transmission replacement, and yes you can install a used good condition one, but $10K sounds a lot better to you. Good luck, and now we know. I am having my car towed to my hometown and repaired by people who are not greedy sharks like you.

KW
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Kevin W.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2022
10
Excellent work
I took my classic Mercedes to Stadium to address a few issues that were not adequately addressed by a national chain. They were taken care of precisely and the problems are gone. The car now drives as well as it looks. I will take my vehicles there in the future. The communication was excellent as well.

HM
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Harding M.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
verified customerVerified Customer
New Customer
Look forward to addressing problems that were located
Recommended

RK
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Roland K.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
verified customerVerified Customer
OIl Change
My truck has about 120,000 miles and Stadium did a good survey of the overall state of the vehicle and gave a realistic assessment of the urgency of each potential issue. These guys do a good job.
Recommended

SM
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Sarah M.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2018
verified customerVerified Customer
VW TIGUAN
The staff is very friendly and welcoming. Their service is exceptional. I am very positive that I cannot get better service anywhere else for my vehicles.
Recommended

JD
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Jeff D.
Ann Arbor, MI
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
verified customerVerified Customer
First Time
The service was terrific: professional, quality, efficiency. Thank you to the Stadium Auto Team.
Recommended

RS
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Ray S.
Canton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
verified customerVerified Customer
Great service.
When you need your foreign car fixed right and from a fair price. This is the place to go. I took my 2013 BMW there and the customer service was outstanding. The staff are friendly, knowledgeable and highly skilled. I will definitely be a return customer.
Recommended

KC
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Kayla C.
Manchester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
verified customerVerified Customer
Excellent
I will only trust Stadium with my vehicle! Knowledgeable, timely & personable.
Recommended

MA
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Michael A.
Plymouth, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
verified customerVerified Customer
Always Respectful Service
A SUPERIOR AUTO SERVICE FACILITY. ALWAYS A POSITIVE CUSTOMER CENTERED FOCUS. GOOD MECHANICS. GREAT SERVICE MANAGERS. MANY YEAR CUSTOMER NOW.
Recommended

JZ
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John Z.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Consistent top guality service
Once again, from scheduling, to walking thru the doors, the customer service experience is flawless!
Recommended

HH
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Heather H.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2018
verified customerVerified Customer
Stellar service
A great staff who seem to genuinely care about their customers!
Recommended

RS
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Rick S.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Good place for German car service
Fairly routine repair - replace fuel pump. Came in well under the phone estimate.
Recommended

WS
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Willie S.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
verified customerVerified Customer
Always take my car here
These guys are very professional and courteous. Great place to take your vehicle!
Recommended

DJ
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Deb J.
Ann Arbor, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
verified customerVerified Customer
Very knowledgable and friendly staff. Experienced; took the time to explain their recommendations and didn't try to upcharge me for unnecessary work
Very impressed with professionalism
Recommended

LD
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Linda D.
Ann Arbor, MI
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Great Service Experience
I've used Stadium Auto for service on my vehicle since I moved back to the area a year and a half ago. The mechanics who work on the cars are well trained in the specifics of the makes and models they service and I always feel confident that they are knowlegable and thorough. I recently had them perform a scheduled service as well as replacment of spark plugs. The work required several hours time and as I had nobody available to drop me off and pick me up they were kind enough to run me home and then pick me up when my car was ready. This is a buisiness that pairs competence of work with service to their customers!
Recommended

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