Hi Dave, I'm glad to see the work performed was satisfactory. As far as the recommendations - I mentioned that you will want to keep an eye on them because there is a problem developing in that area. I never said they are needed at this time. If you have any questions I will be happy to help and point out the recommended repairs on your vehicle for you. This way there is no confusion. The recommendations are real and will need attention at some point.
Going forward I will make sure I am very clear when I discuss these matters. We appreciate your business and want to see you come back.