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Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

425 Reviews

100% Would Recommend
91% Business Response
Latest Review 1 day ago

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DB
David B.
King Of Prussia, PA
Pontiac Grand Prix
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/22/2019 Category: Service
David said the staff got the job done but they are overpriced. They recommended lot of things, but when he took it to another facility, he was told they were not necessary. They try to rip their customers off.
This review was collected via phone interview by Customer Research Inc.
Steve from Steve's Auto Care Inc responded on 03/04/2019

Hi Dave, I'm glad to see the work performed was satisfactory. As far as the recommendations - I mentioned that you will want to keep an eye on them because there is a problem developing in that area. I never said they are needed at this time. If you have any questions I will be happy to help and point out the recommended repairs on your vehicle for you. This way there is no confusion. The recommendations are real and will need attention at some point. 
Going forward I will make sure I am very clear when I discuss these matters. We appreciate your business and want to see you come back.


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