While the cause wasn't discovered, the work Steve did was enough to guide my dealer to the eventual discovery of the problem without duplication of effort and extra expense.
Thank you for the review! We appreciate it! :)
Hi Lori....Thank you for the review...We appreciate it! :)
The only negative comment that I have is that when I used the heater the next day to go to work, my entire cabin smelled like cigarette smoke, and I don’t smoke, and I am the only driver. I never experienced this before in this car, and I have had it for over a year now, so I was not sure how this smell could have gotten into my car without someone at the shop smoking in or around my vehicle. This is the first experience with the situation with this garage, and I will be certain to ask before using them again to be sure to not smoke near the vehicle. Steve was very receptive to my feedback and was nice enough to even put a note on my account to this affect as well.
Hi Richard! Thank you for the update regarding the cigarette oder and will work to prevent this from happening again. Thank you for the review! We appreciate it!
Thank you for your honest review! We appreciate it and will work to prevent our technicians from smoking near customer vehicles. If you have any questions please do not hesitate to call us.