Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

400 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.9999985/5Overall Rating 3.9999985/5Overall Rating 3.9999985/5rating 3.9999985rating 3.9999985
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


SP
Steven P.
Elizabethtown, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Quick and accurate
Fast and reliable service.
Tony D C., Fixed Operations Director from Swope Hyundai

Steven,
Thank you for taking the time to write your review. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


SR
Savio R.
Elizabethtown, KY
2006 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great service.
Great service. Tony cares about his customers
Tony D C., Fixed Operations Director from Swope Hyundai

Savio,
Thanks for the five start rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JK
John K.
Radcliff, KY
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Open, casual, friendly staff.
Had a mechanic named Mark look over my car. I am not very car-savvy, and he went through all the recalls on my car and explained them in very layman terms for me. Very personable and helpful.
Very much appreciative for the customer service-minded attitude there.
Tony D C., Fixed Operations Director from Swope Hyundai

John,
Thank you taking the time to write your review. We are very glad to hear that our staff took the time to explain the repairs being performed on your vehicle.  We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JD
James D.
Elizabethtown, KY
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Superior Service
The Service Team at Swope Hyundai in Elizabethtown are Fantastic. They are friendly and do the work they promise to do.
I will recommend them to anyone needing their car serviced.
Tony D C., Fixed Operations Director from Swope Hyundai

James,
Thank you for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


SD
Seth D.
Brandenburg, KY
2014 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Did a wonderful job
Got me in and out will be back
Tony D C., Fixed Operations Director from Swope Hyundai

Seth,
Thank you for the great score. I am very glad to hear you had a great experience. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


Anonymous avatar
Verified Customer
Elizabethtown, KY
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Friendly service
Service manager listened to issues had car serviced in a timely matter and let me know when vehicle was ready! Very good experience.
Tony D C., Fixed Operations Director from Swope Hyundai

Thank you for the five start rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


TT
Terry T.
Boston, KY
2011 Hyundai Veracruz
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Estimate
One thing I wanted but unable to get a solid reply was an
Estimate for 100,000 miles service on 2011 Hyundai Veracruz.
Tony D C., Fixed Operations Director from Swope Hyundai

Terry,
Thank you taking the time to complete the survey. Our goal is to give you five star service. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JR
Jose R.
Vine Grove, KY
2007 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Customer service
Great customer service and cleanliness of the facility.
Tony D C., Fixed Operations Director from Swope Hyundai

Jose,
It is always our please doing business with you. Thank you for the great score.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


BW
Betty W.
Leitchfield, KY
2013 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2018 Category: Service
Annbea40
There are some that make you feel like family..
Tony D C., Fixed Operations Director from Swope Hyundai

Betty,
Thank you for taking time to write your review. Our goal is to give you five star service. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JR
Janice R.
Bowling Green, KY
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Great service!
Always friendly with fast and courteous service!
Tony D C., Fixed Operations Director from Swope Hyundai

Janice,
As always it is our pleasure! We always look forward to your service visits and appreciate your business.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


PC
Paul C.
Elizabethtown, KY
2017 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Oil change
Oil change. Good job.
Tony D C., Fixed Operations Director from Swope Hyundai

Paul,
Thank you for taking the time to write your review. As a team our goal is to give you five star service. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


TC
Theresa C.
Radcliff, KY
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Great service
Great service
Tony D C., Fixed Operations Director from Swope Hyundai

Thank you for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


SI
Son I.
Vine Grove, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Engine check ups
It was awesome
Tony D C., Fixed Operations Director from Swope Hyundai

Son,
Thank you for taking the time to write your review and thank you for the five star rating. From all of us at Swope Hyundai "we appreciate your business and look forward to your next service vist."

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


MF
Mary F.
Rineyville, KY
2016 Hyundai Veloster
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Good Service
Notified me about r3call service. Performed as expected, after very long wait for part.
Tony D C., Fixed Operations Director from Swope Hyundai

Thank you for your feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


CR
Carolyn R.
Elizabethtown, KY
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Service
As always, great service!! Everyone is always so friends and personable.
Tony D C., Fixed Operations Director from Swope Hyundai

Carolyn,
Thank you for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JW
James W.
Summersville, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Clean and great people
James w
Tony D C., Fixed Operations Director from Swope Hyundai

James,
Thank you for the great score and feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


RH
Ray H.
Bardstown, KY
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Great experience
The service techs are very knowledgeable, courteous and friendly. The work/repair area is always very clean, as is the waiting area. The wait time to have your car repaired or serviced Is always reasonable.
Tony D C., Fixed Operations Director from Swope Hyundai

Ray,
Thank you for the positive feedback and five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


DB
Darrell B.
Ekron, KY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Highest rating
Did all the work before quoted time. Always friendly and pleasant
Tony D C., Fixed Operations Director from Swope Hyundai

Darrell,
Thank you for the great score. It is our pleasure doing business with you.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


Anonymous avatar
Verified Customer
Radcliff, KY
2010 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Customer service
The customer service person was professional. He reviewed everything that was done on my car.
Tony D C., Fixed Operations Director from Swope Hyundai

Pam,
Thank you for the great score and the positive feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


LA
Luwanna A.
Leitchfield, KY
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Outstanding service
They are quick and efficient.
Tony D C., Fixed Operations Director from Swope Hyundai

Luwanna,
Thank you for the five star rating. We appreciate your business and look forward to your next service.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


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