Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

521 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.1176471/5Overall Rating 4.1176471/5Overall Rating 4.1176471/5Overall Rating 4.1176471/5rating 4.1176471
Original
Overall Rating 2.29412/5Overall Rating 2.29412/5rating 2.29412rating 2.29412rating 2.29412
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Mount Washington, KY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2019 Category: Service
Too much chit chat going on
Guys that first take you are always chatting amongst themselves and with others causing us with unseen disabilities to stand and wait forever.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/22/2019

Thank you taking the time to write your review. We appreciate your business and your detailed feedback. I’m sorry for the problems you experienced during you last service visit.
I can assure you the next time you visit our service department you will not encounter this experience during the write up process and a service advisor will get to you right away. We look forward to your next service visit.
If you have any concerns in the future, please contact me directly.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


WN
William N.
Radcliff, KY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
fast and friendly service
The dealership is very friendly and the service department is very knowledgeable. I anything else is found that needs to be done they come and show you and advise that it should be done with no pressure. Great dealership with no pressure.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/18/2019

William,
Thank you for the great feedback and score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


DC
Dodd C.
Radcliff, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great people.
Great people work there including Tony and Junior. Would not go anywhere else. Bought three new Hyundai's there in last 6years.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/15/2019

Dodd,
Thank you for the great comments and five stars. We appreciate your business and look forward to your next service vist. We also love the Tacos!

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


WP
Wolfgang P.
Radcliff, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
friendly service keep me updated on my car
great service department keep up the good work
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/14/2019

Wolfgang,
Thank you for the great score . We appreciate your business and look forward to your next service vist.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


RH
Ray H.
Bardstown, KY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Service
Always receive great service at this location. Everyone is very friendly, knowledgeable and helpful. No unnecessary or long wait times.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/14/2019

Ray,
Thank you for the great feedback and the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


DB
Darrell B.
Ekron, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great
In and out
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/12/2019

Darrell,
Thank you for five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


VH
Vondal H.
Vine Grove, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great customer service
The service was great and the people attended to my needs. Did not take long at all and answered all my questions about my concerns.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/11/2019

Vondal,
Thank you for the feedback and the great scores. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JD
Joy D.
Radcliff, KY
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great Service 2013 Sonata Hybrid
Great service!
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/06/2019

Joy,
Thank you for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


Verified Customer
Leitchfield, KY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Always a fast and speedy
Always able to get me in, even if I don't have an appointment. Friendly and knowledgeable Staff.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 03/01/2019

Thank you for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


TT
Terry T.
Boston, KY
2011 Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Really like Mark Cottingham
Last service was great. Work done on time & price was under the estimate.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/25/2019

Terry,
Thank you for your feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


AM
Alice M.
Horse Cave, KY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great
Fast service and friendly staff
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/25/2019

Alice,
Thank you for the great score. We appreciate your business and lookforward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


LH
Larry H.
Horse Cave, KY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service review
They let me know about a recall and fixed it they inspected and let me know about about everything
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/25/2019

Larry,
Thank you for the great comments and the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


MW
Mitchell W.
Elizabethtown, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Quick, friendly service
I was very satisfied with the service.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/25/2019

Mitxhell,
Thank you for the five star rating. We appreciate business and look forward to service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


DB
Daniel B.
Elizabethtown, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Good
They go out of their way to help the customer
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/15/2019

Daniel,
Than you for the comments and the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


TT
Terry T.
Boston, KY
2011 Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Service
Mark Cottingham, service advisor is a real plus to the facility.
Terry
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/13/2019

Terry,
Thank you for taking the time to complete your survey. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


SC
Sandy C.
Elizabethtown, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
fast service
fast curtios service
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/11/2019

Sandy,
Thank you for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


AY
Ava Y.
Radcliff, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Nothing Better
I always receive the best service. It's the only place I take my car.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/04/2019

Ava,
Thank you for the five star rating. We are glad that you choose to business with us! We look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


JR
Jose R.
Vine Grove, KY
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
My number 1 !!!! service department
Always service with a smile. Taking care of customers is there one priority. Which builds a great relationship.
Tony D C., Fixed Operations Director from Swope Hyundai responded on 02/04/2019

Jose,
Thank you for the kind comments and the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


KA
Kathryn A.
Vine Grove, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
They take really good care of their customers
I have dealt with this dealership for many years and like the service that they give me...I know that I can trust them to do what I need to have done to my vehicle...
Tony D C., Fixed Operations Director from Swope Hyundai responded on 01/31/2019

Kathryn,
Thank you for the great score and the kind comments. We appreciate your business and always enjoy your service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


DR
David R.
Lebanon Junction, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Friendly, efficient, good location.
Great!
Tony D C., Fixed Operations Director from Swope Hyundai responded on 01/30/2019

David,
Thank you for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520


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