I recently purchased a 2025 Hyundai Elantra Limited from this dealership, and the entire experience was absolutely outstanding. The team went above and beyond to locate the exact make, model, and color I was looking for—and had it delivered to the dealership within just 3 hours!
From the moment I walked in, I was warmly greeted by my salesperson, Brad Siets. I can confidently say Brad is one of the best I’ve ever worked with—professional, knowledgeable, and genuinely focused on making the process smooth and enjoyable. From start to finish, the entire purchase took only about 2 hours, and I was driving off the lot before they even closed.
Huge thanks to Brad, Manny the Sales Manager, and Danny Kunes for making this such a seamless and stress-free experience. I would absolutely recommend this location to family and friends, and I’m looking forward to continuing service here in the future. 10/10!
MA
Moises A.
Oswego, IL
08/22/2023
0
Category: Sales
FRAUD, STAY AWAY!!!
THIS DEALER IS A FRAUD! We went in July to purchase my son a car, for starters they sold us a vehicle previously sold to someone else and gave us the wrong registration. We immediately asked for a refund for the $4K down given, they refused to give us the money’s back right away because that amount had to get approved by corporate. It’s been more than a month and still no money and the vehicle loan is still under our name. Today we called the bank and these crooks haven’t even initiated the removal of the loan. DO NOT PURCHASE HERE, what you are doing is FRAUD! We will be contacting the attorney general and filing a complaint with the BBB.
MA
Moises A.
Oswego, IL
08/22/2023
0
Category: Sales
FRAUD!! STAY AWAY!!!
THIS DEALER IS A FRAUD! We went in July to purchase my son a car, for starters they sold us a vehicle previously sold to someone else and gave us the wrong registration. We immediately asked for a refund for the $4K down given, they refused to give us the money’s back right away because that amount had to get approved by corporate. It’s been more than a month and still no money and the vehicle loan is still under our name. Today we called the bank and these crooks haven’t even initiated the removal of the loan. DO NOT PURCHASE HERE, what you are doing is FRAUD! We will be contacting the attorney general and filing a complaint with the BBB.
FM
Finn M.
Ingleside, IL
07/21/2023
10
Category: Sales
Kept it light
Sean, Johnny K and Morgan all made my car buying experience super easy. Sean was my salesman, with Johnny being his manager and Morgan being the guy who cleaned my car up. Sean made everything pretty clear cut and simple, explained the process And the vehicle very nicely, and introduced me to everyone in service so when I come back for my free oil change I know who to talk to.
My most recent car purchase experience was really great at Kunes in Sycamore. Michael was very friendly and accommodating. Given the fact that Kunes had recently become the new owners and the current state of new car inventory being what it is, they were still able to provide some options and I ultimately walked away a happy customer. I plan to return in a few years when I'm ready for another upgrade.
LB
Lori B.
Dekalb, IL
2022 Hyundai Ioniq Hev
03/10/2022
Verified Customer
10
Category: Sales
Quick summary
My experience was very pleasant and Michael Odal was a great person to work with
Michael Obal gave us a very good treatment. He explained to us the best options and the best deals.
He is a very good sales person, very details oriented and very polite. He was very patient and gave us the car that we really wanted.
-L
I checked some stuff out on their website. I went in test drove the cars I wanted to see. Pick the one I wanted to buy and after that everything went pretty quickly. I hate buying cars because of how long the paper work usually takes but I feel like it took less than an hour to do the paperwork this time around. Most of that hour was just explaining warranties to me, which was greatly appreciated. Both the finance guy and the sales guy (I think it was DJ and Travis. Not 100% sure I got the names correct) were very informative without being overbearing or pushy.
Agreed upon a price for the vehicle and after looking over the contract. Noticed that the Finance Manger changed the price of the vehicle to $400 over sticker price
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
From the moment I walked in, I was warmly greeted by my salesperson, Brad Siets. I can confidently say Brad is one of the best I’ve ever worked with—professional, knowledgeable, and genuinely focused on making the process smooth and enjoyable. From start to finish, the entire purchase took only about 2 hours, and I was driving off the lot before they even closed.
Huge thanks to Brad, Manny the Sales Manager, and Danny Kunes for making this such a seamless and stress-free experience. I would absolutely recommend this location to family and friends, and I’m looking forward to continuing service here in the future. 10/10!