Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

638 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
94% Would Recommend
Latest Review 6 days ago

Reviews


SE
Sara E.
Millerstown, PA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Sara said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
Marcel S.
Elizabethtown, PA
Volkswagen Passat
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/03/2018 Category: Service
Marcel said the personnel were friendly and down to earth. The price was competitive. However, they need to work on their communication with customers. In addition, the work took too long because they were overloaded with customers.
This review was collected via phone interview by Customer Research Inc.

MS
Mahendra S.
Mechanicsburg, PA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Mahendra said his experience with the business was good.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Enola, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
They are knowledgeable ,friendly, affordable
I take advantage of the coupon specials. The place is very well managed.

MC
Maura C.
Harrisburg, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018
Excellent service
Thank you for going above and beyond as always!

TB
Terry B.
Mechanicsburg, PA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Inspection
Awesome experience. They took my car in at the scheduled time and had inspection/emissions done in 20 minutes. I was in and out in less than half an hour

DL
Deb L.
Carlisle, PA
Plymouth Sundance
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Deb said the employee told her what needed to be done and the service was fast. The business had great prices and the employees provided great service.
This review was collected via phone interview by Customer Research Inc.

VG
Vickie G.
Dillsburg, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Maintenance of my Jeep Patriots
Every experience I have at Team One is a positive one!! The manager explains every step performed on my Jeep, very professional and attentive to the needs of the vehicle.

DD
Dhimant D.
Mechanicsburg, PA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
State Inspection
Greta service, very helpful and quick.

MA
Mosabdek A.
Pennsylvania
Toyota Corolla
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/11/2018 Category: Service
Mosabdek said they did not explain the work that was done or provide any feedback, nor did they reset the service notifications on the inside of his vehicle. They did put the service reminder sticker on the inside of his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Carlisle, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Linda said the service was good, and she was satisfied.
This review was collected via phone interview by Customer Research Inc.

SK
Sierra K.
Mechanicsburg, PA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Sierra said the staff provides reasonable prices and seems very friendly.
This review was collected via phone interview by Customer Research Inc.

WP
William P.
Mechanicsburg, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Personal service and connection with manager
I really appreciated the availability and the honesty of the manager in terms of initially getting my car reviewed and fixed. He was open with communication throughout the process as the weather impacted the work on a couple of occasions both with being able to get parts and with the shutting down the center for a few hours. He also worked with me too ensure that the proper parts were ordered and installed based on need. Work was done to satisfaction and the car is running well at this point.

JC
Jill C.
Etters, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Jill said the staff was very friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
Jeffrey R.
Mechanicsburg, PA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Jeffrey said this business is professional, honest and up front with him.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Mechanicsburg, PA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2018
great service, honest repair work
I like your service center; because, in my opinion, you provide honest workmanship. Additionally, the workers are always friendly, and easy to talk to.

TS
Trevan S.
Mechanicsburg, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Trevan said the staff members did a great job.
This review was collected via phone interview by Customer Research Inc.

JD
Janet D.
Mechanicsburg, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Just nice guys, affordable and efficient
Great guys helped my teenage daughter get through state paper work and got car inspected!!

LP
Larry P.
Pennsylvania
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Larry said the staff was courteous and they took good care of him. They do good work.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
New Cumberland, PA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/22/2017 Category: Service
William said this was the worst experience he has ever had. The staff had his vehicle for a month and they did not call him at all. He had to call them. After the repairs he had to take his vehicle back to the business 3 or 4 times because the check engine light was still on. Ken was a nice guy but he will never go back to this business for service. He was very disappointed with the service he received at this business.
This review was collected via phone interview by Customer Research Inc.