Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 420 Reviews )

98% Would Recommend
92% Business Response
Latest Review 2 days ago

Reviews


TA
TOM A.
Monroe Township, NJ
Subaru Impreza
Verified Customer
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12/07/2019
Courteous, thorough, on time
When we moved to NJ, we left a wonderful mechanic and thought it would take a while to find another good one near our new home. We were pleasantly surprised to find one right down the street. Three Star has done a wonderful job with all our cars even when we have brought some complicated car issues to them. When we bring them in for routine maintenance, they also check all the systems to make sure they are working properly. With the complexity of today's cars this is reassuring. We are always treated well and with respect. I have had many opportunities to observe how others with more difficult issues are handled while I sat in the waiting area. They seem to bend over backwards to address the customer's concerns. They will tell you if what you want done is really needed. It is refreshing that they do not try to "pad the bill".
Three Star uses the internet well to keep the customers informed. I like the ability to make appointments through their portal. We are very happy to have Three Star as a neighbor.

SK
SUE K.
Freehold, NJ
Honda Odyssey
Verified Customer
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12/06/2019
Great Emergency Service!
I was driving hoe from work in the rain, and my wiper blade broke off, leaving me unable to continue my drive home. As luck would have it it happened right near Three Star Auto Sevice. I pulled in and asked the gas attendant if he could help, and DJ from the repair shop was walking by. He said he could do it, but then realized the blade was broke. He said they had replacements in the shop and he could put them on. Within 20 minutes I was out of there, with 2 new blades. The service could not have been better! Thanks guys!

MM
MARRIA M.
Monroe Township, NJ
Subaru Forester
Verified Customer
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12/05/2019
Excellent service!
The owner and all the workers are very courteous. They answer all your questions.

JN
JOHN N.
Monroe Township, NJ
Honda CR-V
Verified Customer
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12/05/2019
Thanks Chris
Thanks Chris

AT
ANTHONY T.
Monroe Township, NJ
Volkswagen Tiguan
Verified Customer
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12/05/2019
Professionalism
The professional service and courteous staff provide a comfortable experience. The feeling that I have on each and every visit, is that of confidence, knowing that Lew and his highly trained technicians will not only diagnose any problem, but will explain the situation. They will not attempt to “up sell” or replace components that are otherwise in working order. “They aren’t out to rip you off!”

AR
ANNA R.
Monroe Township, NJ
Honda Accord Cpe
Verified Customer
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11/26/2019
Courteous, professional, & satisfying service
I’ve been a repeat customer- not because the job wasn’t done right, but because when my car needs attention, I know they will do good and honest work. Chris is an excellent and knowledgeable mechanic, and he takes time to explain and advise. I’m very satisfied!
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you Anna for your kind review and your loyalty to us.  We are always here should you need anything.

LEW PETRONE

OWNER
609-655-1122

LK
Lois K.
Monroe Township, NJ
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Lois said Chris has been very responsive to what she wants.
This review was collected via phone interview by Customer Research Inc.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you for your review.  Chris is one of my best!

LEW PETRONE
OWNER
609-655-1122

ER
Erika R.
Monroe Township, NJ
INFINITI G20
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Erika said this business is really good. She said she is satisfied.
This review was collected via phone interview by Customer Research Inc.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank your for your trust in us.  Appreciate your taking the time for this review.

LEW PETRONE
OWNER
609-655-1122

SG
STEVE G.
South Amboy, NJ
Nissan Versa
Verified Customer
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11/22/2019
Always great!
Something you don't hear a lot in the auto repair business... You can trust these guys! They are very fair, and offer a AAA discount, among others.

CB
CHUCK B.
Monroe Township, NJ
Ford Focus
Verified Customer
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11/21/2019
Tires and a oil change
Did a fine job, timely as well
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you very much for your kind review.  Appreciate your trust in us.

LEW PETRONE
OWNER
609-655-1122

BW
BEVERLY W.
Monroe Township, NJ
Mercedes-Benz CLK-Class
Verified Customer
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11/19/2019
Beverly
No nonsense. Excellent service. Very courteous Finished in a timely manner.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you for your kind review.  We appreciate your loyalty and trust in us.  Always here should you need anything.

LEW PETRONE
OWNER
609-655-1122

Verified Customer
East Brunswick, NJ
Lexus RX 350
Verified Customer
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11/14/2019
Trustworthiness
Honest
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you!  Your satisfaction is our goal!

LEW PETRONE
OWNER
609-655-1122

RR
ROSEMARY R.
Monroe Township, NJ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Great service
Always courteous, great work and fair price.

RO
ROBERT O.
Monroe Township, NJ
Honda CR-V
Verified Customer
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11/13/2019
Fair & Honest
We've always received fair and honest treatment as well as great customer service.

Verified Customer
Freehold, NJ
Buick Envision
Verified Customer
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11/10/2019
Location and good service
Went in for an oil change and tire rotation. Was happy with the job.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you!  Glad to hear you are satisfied with our work.

LEW PETRONE
OWNER
609-655-1122

Verified Customer
Monroe Township, NJ
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019
Repair of BMW
Knowledgeable about BMWs
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you for your trust in us.  Always here should you need anything.

LEW PETRONE
OWNER
609-655-1122

WT
WALTER T.
Monroe Township, NJ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Oil change
Happy to deal with honest people who do not rib you off . Also priced at a reasonable rate.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you!  Customer satisfaction is our number one goal!!

LEW PETRONE
OWNER
609-655-1122

AB
Anthony B.
Jamesburg, NJ
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Spoke with Linda. She said she was the one who brought the vehicle in because the tire was losing air. She stated the young employee had trouble fixing it because the nail went into the tire at an odd angle. He ordered a new tire, she got a new tire and it was all done that day. She added the business was speedy, courteous and she felt the price was fair.
This review was collected via phone interview by Customer Research Inc.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you very much.  We strive to do our best to keep all of our customers satisfied.

LEW PETRONE
OWNER
609-655-1122

Verified Customer
Monroe Township, NJ
Toyota Corolla
Verified Customer
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11/04/2019
Thank you
I bring my older Corolla in every 6 months for service, and it always gets good care and attention. The guys are great, too.
Lew P., OWNER from Three Star Auto Service Inc responded on 11/27/2019

Thank you very much for your trust in us and your loyalty.

LEW PETRONE
OWNER
609-655-1122

JD
JOSEPH D.
Monroe Township, NJ
Jaguar X-TYPE
Verified Customer
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10/30/2019
Great professional service
Again, great job by Three Star. Chris handled this service visit which was done, as always, in a timely, knowledgeable and professional manner











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