Reviews
DW
DUDLEY W.
Amherst, NY
Volvo S60

01/11/2020
always great and honest service
always have had great service and honest work done!
when i brought car in for oil work i neglected to alert the guys to the 'low tire pressure' notification light on dashboard and was, unfortunately, not picked up by them either. Drove away with an even more severe "very low tire pressure' warning sign. just feedback for hoping that these routine signals are picked up as SOP.
when i brought car in for oil work i neglected to alert the guys to the 'low tire pressure' notification light on dashboard and was, unfortunately, not picked up by them either. Drove away with an even more severe "very low tire pressure' warning sign. just feedback for hoping that these routine signals are picked up as SOP.
Recommended
AA
ARCHIE A.
Buffalo, NY
Chrysler PT Cruiser

12/23/2019
Competent Care
Had a series of issues with my 07 PT. Cruiser and they resolved practically all of them. Great mechanics, many I am just beginning go to know since a number of the are new. If however they turn out to be as good as the former mechanics you, as a customer, can’t go wrong.
Recommended
KB
KEN B.
Buffalo, NY
Cadillac CTS

08/27/2019
Car problem, is no problem.
I've used Towne several times and whatever the problem, is no problem for Chris and his team. Fast efficient work, great team, good mechanics. A little pricey, but you get what you pay for.
Recommended
BB
BARB B.
Buffalo, NY
Chevrolet Cruze

02/02/2019
trusted car repair shop
Towne Motor Car is my go to auto repair shop. They are honest, straightforward & 100% guarantee their work. They are conveniently located in downtown Buffalo & have a key drop. Towne shows great attention to me as a customer.
Recommended
Verified Customer
Hyundai Elantra

09/01/2018
Road Noise (Solved)
My car was making an excessive amount of noise, driving back and forth to work every day. I made an appoint, brought the car in, and Towne Motor had a wheel bearing replaced and the car back to me in no time at a reasonable cost. So far, it looks like they did exactly what they said, and I hoped.
Recommended
WS
Wesley S.
Chrysler Town & Country

03/22/2018
Nice experience, very convenient, knowledgable.
Great service, very knowledgable, and convenient. Wish it cost 5% less.
Recommended
MP
MIKE P.
Buffalo, NY
Lexus IS 250

11/20/2017
TOYOS
Great tires and service (but rear tires were set at 35 and not 38 as per door specs)
Recommended
BG
BOB G.
Buffalo, NY
Honda Accord

06/06/2017
Excellent Service
Gerry, Chris and the guys at Towne always take care of me in a timely and professional manner.
Recommended
DS
DAVID S.
Buffalo, NY
Honda Accord

01/16/2017
So many ball joints?
I'm always satisfied with the work at Towne. However, when I last dropped off my car for service and NYS Inspection, I was told that I needed a lower right ball joint. It made me think that I have had several ball joints replaced at Towne. In fact, as I go through my receipts, I notice that I have had five ball joints replaced since January of 2014:
1/30/14 - upper front ball joint
5/22/15 - upper one side ball joint
5/06/16 - upper front ball joint
1/12/16 - lower front ball joint
1/13/17 - lower right ball joint
Three of the ball joint replacements occurred when I brought the car in for NYS Inspection (1/14; 1/16; 1/17).
I realize that I'm driving an old cart (2003) and that things fall apart.
I'm just curious as to why my car needs so many ball joints.
1/30/14 - upper front ball joint
5/22/15 - upper one side ball joint
5/06/16 - upper front ball joint
1/12/16 - lower front ball joint
1/13/17 - lower right ball joint
Three of the ball joint replacements occurred when I brought the car in for NYS Inspection (1/14; 1/16; 1/17).
I realize that I'm driving an old cart (2003) and that things fall apart.
I'm just curious as to why my car needs so many ball joints.
Recommended
Erin S., Owner from Towne Motor Car responded on 01/18/2017
David, Thank you for your honest feedback. Unfortunately the last BJ we replaced was just out of warranty. However, to make it up to you next time your in for an oil change and rotate it on us! As we strive to excel in our industry, we are honored to have clients like you.
SS
SUSAN S.
Buffalo, NY
Hyundai Accent

01/04/2017
Everyone
Took longer than I was told this time and had to cancel some plans...but they got the job done.
Recommended
BC
BOB C.
Buffalo, NY
Mercedes-Benz E350

08/01/2016
pleased so far
everything is fine
Recommended
JM
JAN M.
Ford Fusion

07/11/2016
Love the new website and reminders!
As always, friendly prompt service!
Recommended
KN
KAITLYN N.
Lexus CT 200h

12/06/2015
Convenient & Fair
Would have been a 5 but my car was left on and unlocked in the parking lot after service
Recommended
Erin S., Owner from Towne Motor Car responded on 12/07/2015
Hey Kaitlyn,
A note of thanks to let you know your feedback & business is much appreciated. In a city filled with many choices, we thank you for choosing us.
Sorry again for the mix up; will not happen again!
NS
Nicolas S.
Buffalo, NY
Ford Ranger

08/19/2015
Category:
Service
Nicolas said they did the job correctly but did not notify him. He had to call them to see if his vehicle was ready.
Recommended
AC
ANTHONY C.
Buffalo, NY
Land Rover Range Rover Sport

06/07/2015
There courtesy makes the place great for me.
Professional and knowledgeable.
Recommended
Erin S., Owner from Towne Motor Car responded on 06/08/2015
Anthony,
It was our privilege to do business with you, and it would be our pleasure to continue serving you. Your feedback & business is very much appreciated.
The entire TMC Team
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