when i brought car in for oil work i neglected to alert the guys to the 'low tire pressure' notification light on dashboard and was, unfortunately, not picked up by them either. Drove away with an even more severe "very low tire pressure' warning sign. just feedback for hoping that these routine signals are picked up as SOP.
1/30/14 - upper front ball joint
5/22/15 - upper one side ball joint
5/06/16 - upper front ball joint
1/12/16 - lower front ball joint
1/13/17 - lower right ball joint
Three of the ball joint replacements occurred when I brought the car in for NYS Inspection (1/14; 1/16; 1/17).
I realize that I'm driving an old cart (2003) and that things fall apart.
I'm just curious as to why my car needs so many ball joints.
David, Thank you for your honest feedback. Unfortunately the last BJ we replaced was just out of warranty. However, to make it up to you next time your in for an oil change and rotate it on us! As we strive to excel in our industry, we are honored to have clients like you.
A note of thanks to let you know your feedback & business is much appreciated. In a city filled with many choices, we thank you for choosing us.
Sorry again for the mix up; will not happen again!
It was our privilege to do business with you, and it would be our pleasure to continue serving you. Your feedback & business is very much appreciated.
The entire TMC Team