Towne Motor Car

I needed a vehicle inspection and an oil change. The car needed 2 new tires to pass. I brought it in at 8am and they were done by 11:30am.

My children recommended Towne to me. I have gone several times mostly for oil changes, but I also bought tires and a battery last year. I feel they are appreciative of my business and are honest.

Everything from beginning to end was easy. Granted I took my car in for minor repairs but you gotta love a place that you can book an appointment online, have it confirmed by email, when i dropped it off took me 2 minutes and when I picked it up took me 3 minutes and I was out of there. Fast reliable service.

As way of background we bring our three cars in from East Aurora to have them serviced at Towne Motorcar. All three cars are relatively old and have high mileage, hence they need periodic maintenance.
We have dealt with Chris the service writer at Towne for almost 30 years. We have always found them to be extremely fair, honest and dependable. They only do what needs to be done and always give us an accurate estimate ahead of time. I have always found their judgment and recommendations to be impeccable.
There always able to keep their appointments and get the car serviced in a day or two depending on parts availability.
In closing I can’t say enough good things about Towne motorcar.

This place is the best: honest, competent, and focused on the customer!

Had an oil change and to check a leak in a tire. The work was done well and on time.

They’re honest and don’t try to push extra work that may not need to be done at this time !

I’ve been the owner is several businesses for many years and have dealt with other businesses for just as long. Over the years you quickly find out who are the best to deal with. These guys are at the top of my list. Recently took my car in for what I thought was a motor mount issue. Towne could have put a new one in and charged me for it but instead called a d informed me it was not needed. They could have changed it, charged me and I would not have been the wiser. Do yourself a favor support this company they will do right by you.

Terrific customer service. Timely work.

Great service as always. I have been a customer for almost 30 years.

Chris provides personal and accommodating service.

Excellent service, they aways have my car done on time. I have several very old cars and they have kept them running while keeping cost down. I am always given an estimate and it is always matches the final bill. I am very happy with the service I have received and have been a customer for approximately 25+ years.

Great service every time.

We are from Columbus Oh and spending a few days in Buffalo. On the way up our AC stop blowing. We were just walking around on a Friday and happened upon this place. We explained the situation to Chris and he explain what might be going on and what it might cost. We walked back to the hotel and got the car. They handled the situation quickly and under quote. Even gave us some local tips. Time and money well spent! Tha is for fitting us in!
Susanne Lockwood

Been a customer for nearly 30yrs. Always professional, always customer in mind. Car was always made safe, to man.spec. Have recommended without issue long time; glad my children have benefitted from their counsel

Always a great experience.

Car is ready when promised.

They were and for 25 years have been the most fabulous team to work with.

Courteous and efficient. As well as convenient. Diagnosed problem and explained it to us well. They were able to get part in within a day.
I have used them a few times and have always been satisfied.

Efficient, timely, ethical, honest, patient with stupid questions. You can drop by with a problem(flat tire, something on the panel etc) and you know the gang will take care of you without the eyes rolling back, implying you are taking up their time. That is real customer service!!!!. They know all customers by their first names. They go the extra mile. Keep up the fine service you provide.