Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

891 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 3 hours ago

Reviews


DH
Dave H.
Clay, NY
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Check engine warning light
Had to drop car off before winterizing due to check engine warning light. Problem was solved and got car back as promised. I have used these guys for years.

JV
Joe V.
Oswego, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Great customer service. Very knowledgeable techs.
Decided to give the shop a try instead of the dealership. The shop customer lounge is very clean, very accommodating, price is reasonable.

AR
Aaron R.
Syracuse, NY
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2017
Repair of 2007 BMW
Great job and at a great price. Very happy with their customer service.

MN
Mercedes N.
Oswego, NY
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017
Excellent customer service and workmanship
I feel confident in the information given and the work that is done.

DG
Dan G.
Cleveland, NY
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
Outstanding job again
Doug and Justin continue to go above and beyond to keep my car running in tip top shape and even offer options to help save me money where they can. Definitely appreciate the honesty and amazing work they do and will continue to use them for all my cars needs!!!

AR
Aaron R.
Syracuse, NY
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017
Fast service with competitive prices
Upstate is a fine company. They do what they said they would and contact you with a estimate before the work is done and follow up on their work. Excellent company

JK
Jim K.
Manlius, NY
Audi S8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2017
s8
Very personal customer oriented

DG
Dan G.
Cleveland, NY
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017
Upstate team is awesome
I always feel welcomed and feel like you guys care just as much as I do about my car. That is rare nowadays. Doug usually works on my car and is always willing to listen and help with any concerns I have. He does a great job and is meticulous with his work, takes time to explain things as well. Appreciate the time he takes with me and my vehicle and does a great job!!

Thanks,
Daniel

KR
Krystal R.
Baldwinsville, NY
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2017
In and out
Fast work. Nice waiting room.

JG
James G.
Ovid, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2017
Excellent service
Service was correctly completed in a very timely manner.

RB
Randy B.
Watertown, NY
BMW 2 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Oil change
I had an appointment for an oil change and a general inspection of my car. With little or no waiting, I was in and out in 30 minutes.

DD
Dave D.
Baldwinsville, NY
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Great
Doug pâye great mechanic

PE
Pat E.
Manlius, NY
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Everyone was so friendly and helpful.
I like getting the estimate printout...other places just say you need brakes and maybe a ballpark estimate.

TB
Tom B.
Baldwinsville, NY
Mercedes-Benz 380SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
Yearly inspection
Inspection done on time and in a timely manner. Met Meghan for the first time, very congenial, Justin spent time with me answering many questions regarding my vehicle and future service and needs.

LG
Lou G.
Auburn, NY
Jaguar XK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Honest and friendly people
These people are honest and trustworthy. Great customer service is hard to find nowadays. I will not go anywhere else.

JP
John P.
Syracuse, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
i always have complete confidence in their knowledge and honesty.
my problem was taken care of quickly and at a very reasonable price. they are very trustworthy.

DN
Donald N.
Baldwinsville, NY
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017
Comfortable waiting room. Great courteous, helpful office help.
Went for a routine check up and an oil change, service was on time, quick with a friendly report at the end.

LK
Lanny K.
Liverpool, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Good people, no nonsense service!
I will continue to do business there!

MT
Mike T.
Cicero, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Water pump replacement
Thanks to Jeff and his team for once again repairing my X5 in a timely manner. I called late afternoon and brought my car in. By end of day it was diaganosed and parts on order. Got it back next day. Great job.

AJ
Alan J.
Syracuse, NY
Mercedes-Benz CLK500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017
friendly,honest...
Thanks for the help..