Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

877 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


ML
Matt L.
New York
Volvo XC90
Verified Customer
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07/10/2019 Category: Service
Matt said he would recommend the business to others.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/15/2019

Your recommendation means a lot to us. Thank you for choosing Mike’s!.


DG
Dennis G.
New York
GMC Yukon
Verified Customer
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07/05/2019 Category: Service
Dennis said the employees went above and beyond.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/15/2019

It is wonderful to hear that we were able to exceed your expectations!  Thank you for your review!


GC
GWENNAN C.
Kirkville, NY
Nissan Altima
Verified Customer
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06/28/2019
Best in Syr!
I'd give ten stars if I could!!!
I have been going to Mike's since I moved to the area in 2008. Most of my vehicles have needed moderate amounts of work and this shop has always gotten me in and out at a reasonable price. Dealerships in the area have always tried to up-sell ridiculous offerings (nitrogen in the tires, really??) and perform unnecessary work.

Now that Brianna and Jon are running things nothing has changed. Customer communication is outstanding. They make sure you understand what is happening with your vehicle and what to expect. They are honest people who work extraordinarily hard to provide great service to me and my car. Recommend to anyone!!
MIKE C. from Mike's Auto Service Center responded on 07/15/2019

Hearing that you would give "ten stars" if you could is the best thing we could hope for! Thank you for taking time to write about your experience and mentioning John and Brianna. Your review means a lot as we are trying make sure things don't change but, if anything, get even better!
Thank you for your recommendation and for being such a loyal customer!!   Thanks Gwennan!!


BR
Barb R.
Minoa, NY
Dodge Grand Caravan
Verified Customer
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06/17/2019 Category: Service
Barb said the employees were efficient, pleasant to deal with and kept her informed.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/15/2019

Thank you for the kind words and the 5 stars!


JK
JUDY K.
Pennellville, NY
Nissan Rogue Sport
Verified Customer
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06/13/2019
Service on Nissan
Was very happy with the service I received. They always contact me to let me know if my car needs any service and they complete the job in a timely manner.
MIKE C. from Mike's Auto Service Center responded on 07/15/2019

We are glad to hear you had a positive visit!   Thanks Judy!


RP
ROB P.
Canastota, NY
Chevrolet Impala
Verified Customer
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06/12/2019
Great service!
I was kept updated of the service being performed and it was completed before the expected time. The Cooper tires that Mike's recommended made a big difference in ride quality and noise as compared to my Uniroyal's. Mike's has played a big part in keeping my 2012 Impala running strong with 255k+ miles on it and will continue to do so!
MIKE C. from Mike's Auto Service Center responded on 07/15/2019

We LOVE helping the "Z" keep on going!  Glad you like the new tires, especially for long trips.
thank you for taking time to leave a great review!


GE
GLENN E.
North Syracuse, NY
BMW 740iL
Verified Customer
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06/07/2019
Outstanding service.
Reliable workmanship and friendly staff. Highly recommend to others.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thanks Glenn!!  We always appreciate your outstanding reviews!  It's been such a pleasure helping you and your family!


ZW
Zack W.
Taberg, NY
Kia Optima
Verified Customer
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06/06/2019 Category: Service
Zack said there are no disappointments at this business. He is happy with everything that they do.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thank you Zack for the 5 star review!   We are glad to meeting your expectations and hope to see you again!!


RW
Robert W.
Syracuse, NY
Ford Thunderbird
Verified Customer
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06/05/2019 Category: Service
Robert said everything went fine and smooth. The girl at the desk was very knowledgeable. He is happy with what they did and his vehicle is running good.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thank you for your lovely review and mentioning Brianna! She was pleased she was able to assist you. Glad we could get the Thunderbird ready to go for the summer! 
Thanks Robert!!


MG
MATT/ LISA G.
North Syracuse, NY
Kia Soul
Verified Customer
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06/02/2019
They don’t make ‘em like this anymore.
We have been bringing our cars to Mike’s for almost twenty years and we have never had a problem getting in or getting work done there. Not only that, Mike’s knows us, knows our cars, and has exactly the people you want working on your car. Would I refer a friend? I have referred friends!
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thank you Matt and Lisa!!   We appreciate all the great feedback and thank you for sharing on Google.  
Thank you so much for continuing to refer new customers!! 
Don't forget to tell your friends who sent them....every referral gets you a coupon for your next visit!!  


EH
ELIZABETH H.
North Syracuse, NY
Buick LaCrosse
Verified Customer
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06/01/2019
Dependent
As always excellent service,excellent help and dependabilty.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

It's been pleasure doing business with you for many years!   Glad we have continued to be dependable for you!!


DS
David S.
Cicero, NY
Honda Civic
Verified Customer
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05/22/2019 Category: Service
David said the service was good.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thanks David!  We appreciate your 5 star review!!


TI
THOMAS I.
North Syracuse, NY
Dodge Avenger
Verified Customer
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05/21/2019
They do it right
Taking pride in a job well done is getting to be a lost value. Not at Mike's.
There is a reason they are busy. They are really good at what they do.
Not cheap, quality work never is, but they get it right the first time.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Wow! Our team is thrilled to hear such good feedback. We try to do exactly what you're describing on a daily basis.  Hope we can continue to service your vehicle's for many years to come!  Thanks Thomas!


MG
MICHAEL and PATTI G.
Clay, NY
Dodge Pickup
Verified Customer
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05/20/2019
Good service friendly
Did repair fast and at fair price
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

We are happy to have had the chance to provide you with quality service!  Thank you for the great reveiew!

MIKE C. from Mike's Auto Service Center responded on 06/09/2019

We are happy to have had the chance to provide you with quality service!  Thank you for the great review!


CH
COLLEEN H.
Oswego, NY
Chevrolet Sonic
Verified Customer
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05/18/2019
Got me right in! Helped me in a crisis!!
They were very understanding to me when my car broke down! They helped me get it fixed in time for me to get to work! Very friendly! Helpful! I really really appreciated them!!!!!
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thank you so much for this great 5-star review.  We really appreciate your postive review after your first visit!  We do hope to help service your vehicle in the future. We’re here for you anytime!   Thanks Colleen!


NB
NANCY B.
Baldwinsville, NY
Toyota Camry
Verified Customer
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05/16/2019
Very helpful
John took the time to explain the situation tome, and I appreciate that.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thank you for taking the time to share about your positive visit!  Glad we could help!


BB
Bruce B.
Liverpool, NY
Ford Explorer
Verified Customer
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05/16/2019 Category: Service
Bruce said the business was very knowledgeable. He liked how they presented themselves. It was a good experience for him.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

We appreciate the positive feedback!  Thanks Bruce!


MM
MARK M.
Liverpool, NY
Pontiac Firebird
Verified Customer
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05/15/2019
Great job help me out in a pinch
Driving a car one Saturday in the car stalled out call John and his team and they came over and took care of it immediately had the car up and running in two days and let me know everything that was going on with it each day and what they needed To do great job guys
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

We are happy to have had the chance to provide you with quality service.  Thank you for leving such a great review!   Hope you are getting to enjoy the Firebird with the sunny weather we've been having. Thanks Mark!


JW
Jospehine W.
Syracuse, NY
Chrysler Town & Country
Verified Customer
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05/15/2019 Category: Service
Jospehine said the employee diagnosed her vehicle correctly. He explained everything well so she could understand what needed to be done now to make her vehicle safe and what could wait until she got more money. She will only got to him for her automotive services from now on.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

We are glad to hear you had a positive first visit.  Thank you for taking the time to share about your experience!


BC
Barb C.
Camillus, NY
Honda Accord Cpe
Verified Customer
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05/14/2019 Category: Service
Barb said this business is great all around.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/09/2019

Thanks for choosing Mike's and the great review!