Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

779 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RC
Rick C.
New York
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Rick said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

GE
GLENN E.
North Syracuse, NY
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Great and friendly service
Service provided was great. The staff at Mike's is friendly and reliable, Thanks.

BR
Brian R.
Syracuse, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brian said the staff at the business were easy to work with, they were fast, and did good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Syracuse, NY
Lincoln Mark VIII
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
A Satisfied Customer
Highly recommend Mike's for service and repairs.
MIKE C. from Mike's Auto Service Center responded on 07/30/2018

Thank you!


EM
Eric M.
North Syracuse, NY
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Eric said the business did a great job, however they were busy and it took a longer time than expected.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/30/2018

Thank you for choosing Mike’s! We hope to see you again.
 


KC
KEVIN C.
Cicero, NY
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Professional, easy to deal with
Everyone is easy to deal with and they were very professional. I would bring our vehicles there again with no hesitation. Thanks for everything.
MIKE C. from Mike's Auto Service Center responded on 07/30/2018

Thank you for taking the time to write about your experience. We appreciate the review!  Thanks Kevin!


VL
Vince L.
Syracuse, NY
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Vince said they've always been good and John the mechanic tells what is wrong and gives recommendations on what to do. He said they always have time to discuss thing. It's also never a problem getting an appointment and he has even just driven in on a Saturday and they fixed his problem in 30 minutes.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/30/2018

Glad to hear you always have a positive visit! Thank you Vince!


PB
Patricia B.
Cicero, NY
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Patricia said they were courteous and helpful.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/30/2018

Thank you Patti!  I'm glad we could help.


DR
DEBORA R.
Brewerton, NY
Ford Super Duty F-450 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Phenominal Service
I have several vehicles to maintain and always trust the knowledgeable service techs at Mikes Auto to keep them running properly. They are the best! Brianna is personable, professional and does everything possible to make my visit to Mikes a positive experience. I would never consider going elsewhere.
MIKE C. from Mike's Auto Service Center responded on 07/17/2018

Thanks for leaving such a nice review, and mentioning our Sales Manager.  You’re right, she is always trying to keep your experience positive! Thank you Debora!


BW
BILL W.
North Syracuse, NY
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Great job !
Brought the car to Mike's for seasonal tire change, technician correctly pointed out that the brake pads were at the end of their life cycle. They were able to do the work while the car was already there, saving me the need for an additional appointment and eliminating the possibility of further damage to the worn brakes. Work completed in a timely and efficient manner. Thanks John !
MIKE C. from Mike's Auto Service Center responded on 07/17/2018

Thanks Bill! We appreciate your positive feedback about our shop and glad we could save you some time! 


CN
CARL N.
Liverpool, NY
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
A trustworthy repair and Maintenance Establishment
Professionalism, courtious, customer caring, highly knowledgeable in vehicle maintencefriendky and accomandating exceptionallyclean place to be in while waiting. Provides shuttle within reasonable miles
MIKE C. from Mike's Auto Service Center responded on 07/17/2018

We are very glad to hear how satisfied you are with our service! It was a pleasure working on such a beautiful vehicle!  Thanks Carl


WS
Warren S.
Syracuse, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Alignment
Best alignment shop I’ve found in the Syracuse area for older cars only shop I’ll use

GE
GLENN E.
North Syracuse, NY
BMW 740iL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Excellent service
The services; Inspection, oil change and repairs performed were all done to my complete satisfaction.
Thank you for your reliable work.
MIKE C. from Mike's Auto Service Center responded on 07/17/2018

Than you Glenn!   It's always a pleasure to read your reviews!   They always make us smile.  :)


Verified Customer
Morristown, NY
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Tire Repair on my Corvette
I called and was able to get an appointment very quickly. I was greeted at the front door and waited for the tire to get fixed. Everyone I dealt with was very friendly and professional. I would recommend
MIKE C. from Mike's Auto Service Center responded on 07/02/2018

We are happy to have had the chance to provide you with quality service!   Thank you!


DS
David S.
Cicero, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
David said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 07/02/2018

Glad to hear you had a positive visit.  Thank you David!


TS
Tammara S.
Cicero, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Genuine caring people
Took my car in for brakes and they replaced them quickly and did not add a hundred things to my bill that I did not need. Will return to them for any repairs to my car. Thank you for being a great shop.

AC
Andy C.
North Syracuse, NY
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Andy said they were very thorough and found a problem the Lincoln dealership could not. He said John was excellent.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/18/2018

Thank you for sharing such a positive experience. It means the world to us!  John was very happy to see your review.   Thank you Andy!


DM
Dion M.
Bernhards Bay, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Dion said the service provided by the business is done right and finished quickly.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/18/2018

Thank you Dion for your review!  We look forward to servicing your vehicle again in the future.


RC
Rick C.
New York
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Rick said this business is the best in town.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/18/2018

Your recommendation means so much to us! Thank you for being such a loyal customer and choosing Mike’s.
 


MM
Mildred M.
North Syracuse, NY
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mildred said the employees were helpful, timely, and did a good job.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 06/18/2018

Thank you for your review and choosing Mike's!