Thank you Richard! We appreciate your honest review. We were a bit short staffed that day and apologize for any delays it may have caused you. We hope to have another opportunity to help better serve you in the future. :)
We definitely have a lot of value in our rates with our technology and training to keep us on the cutting edge. We appreciate your feedback and your review! Thanks Dave
+Today I discovered that one of my tires sensors on the rear left wheel is not functioning, hope to co0nnect with you next week
Thanks Betty for leaving such a nice review! I'm glad you returned and we were able to help getting those pesky TPMS sensors talk to the car correctly! Thank you for giving us the opportunity to rectify that issue.
We appreciate your recommendation! Thanks Gary!!
Thank you for choosing Mike’s! We hope to see you again.
The van seems to be running well. It hesitated a bit yesterday, but only a bit more time will tell us the results of the repairs.
We do wish to express our sincere gratitude for your patience while we got ourselves in a position to retrieve the van. That was
very kind. Our only complaint is that we specifically asked you to not remove our inspection sticker. But someone went ahead and removed it. We are short on time to go and have the van inspected, and it really was not Mike's ASC business to remove our old sticker. It is to be done by the garage that does the inspection. We'll trying to get to that, and the 10 day sticker is already expired, so you put us in a bit of a position by ignoring our request.
Thank you for your review Victoria! Don't forget we warranty that repair so please reach out if there are any issues.
Our greatest apologies for your sticker. It was not our intention to ignore your request. When you requested for us to put the new plates on the van for the new owner, we were required to scrape the sticker as it becomes null and void the day the new registration is acquired. However, this was not communicated cleary with you and we apologize greatly for that!
Thank you for bringing that to our attention.
Thank you for leaving a review about such a great topic!
We always want to point our customers in the right direction for their repairs and not charge them for items that may be covered under a warranty.
We are glad you were able to get your vehicle fixed under that warranty with the previous repair shop.