Thank you for leaving your review. We are sorry your visit did not meet your expectations. As we strive for excellence, we would be happy to discuss the situation and you are free to reach out anytime to discuss it further. Thanks Lee
Thank you for leaving us your review and speaking with us about it afterwards.
We appreciate the feedback as we found an error in our VIN retrieval process that affects us seeing the recalls and have taken steps to rectify that.
We welcome you back, at no additional charge, if this issue continues to present itself. Since the recall is shown to have been completed, the issue could be related or something in addition to it.
Unfortunately, electrical issues don't always present themselves during the short time a vehicle is here, which is why we always invite our customers back to continue the diagnostic under the original fee amount. We apologize for the miscommunication and wish you had a better experience.
We thank you for your honesty and hope all goes well with the repair of your vehicle! Thank you John.
I called the shop. They had already had my car on the lift and done 155 dollars worth of "work". It was scheduled to
have over 700 dollars worth of work done. (I'm glad I called to stop them). Part of the 155 dollar charge was a
suspension inspection I would never had agreed to. I know there are two issues that should have stood out IMMEDIATELY if
a suspension inspection was truly done and nothing was mentioned to me. The "inspection" was never asked for, never
agreed upon, and never happened. The other part of the 155 was an hour of labor to remove 4 bolts. Probably took them
5 minutes. I would never have agreed to these charges. I first thought AAA had approved the work so I called to have
them change their practices and they claimed they never did and the garage took it upon themselves. They are dishonest,
charge too much, and have bad practices. (The lady behind the counter was very nice though).