ReScore Reviews™ (1)
My apologizes for the belt tensioner falling off and for the inconvienence you had when it fell off.
The car is all set and good to go, we will be returning it today.
We are not sure where your lug bolt tool is as it was not in the car when we worked on it, we never removed the wheel to do the job, it wasn't easy to do with the tire on, but we had to get the job done. Our service manager did call you asking where the tool was, you said it should be in the car.
Sorry for your bad experience at Upstate Imports.
You are more than welcome to bring the vehicle back to identify the source of the oil leak. If the leak is originating from our repairs we will be more than happy to correct it under warranty.
Regarding the speedometer work you requested, we have been unable to source the replacement part due to the limited availability of parts, due the 'early' model year of your vehicle. You were notified of this condition on several occasions. Sourcing factory parts for a vehicle approaching three decades in age from a company that is defunked will generally take much longer than your average car repair. We made many efforts to keep you up to date on the progress of your vehicle. I am sorry you felt it took too long to repair your vehicle. You were also not billed for any of the time spent with respect to the speedometer work.