I wouldn't let them scratch my balls although the owner wanted to suck my little winky for an extra $50.
When vehicle first came in, customer stated that the transmission was slipping. We confirmed that the transmission cooler lines were rusted and leaking transmission fluid. We informed the customer that the transmission fluid smelled burnt, but due to the lines leaking we were unable to perform proper pressure tests to tell if transmission had internal damage. The customer was warned before any repairs were performed that replacing the transmission lines was necessary, but the transmission may also have to be replaced. We will contact customer and are more than willing to work with customer on price of transmission repair / replacement.
Michael, thank you for your feedback on your recent visit to Valley Auto Group. We are currently reviewing your concerns and will reach out to you again. We take pride in our reputation and appreciate your business. Sincerely, Valley Auto Group, Inc.
Good evening Carol. While we never like to see reviews like this, we still do appreciate them, so that we can fix things like this and see that they don't happen again. I want to offer my sincerest apologies for this and assure you this will be dealt with immediately. Thank you for choosing Valley Auto Group for auto repair needs, and thank you for taking the time to leave your review.