Virginia Tire and Auto of Cascades

Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review about 1 year ago

Reviews


KB
Kira B.
Washington, DC
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/03/2017
Botched a Simple Oil Change
I went for a simple oil change and they did not install the oil filter properly, leading to a seized engine and hundreds of dollars of repair work.

AB
ALEN B.
Sterling, VA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2016
Great service and nice people- very honest!
I am very pleased every time I got to Virginia Tire and Auto. The people are friendly and professional.

KT
KRIS T.
Herndon, VA
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2016
Pricey but fair and professional
I brought my car into VA tire and Auto of Cascades for a brake inspection. Upon getting under my car the technicians discovered the undercarriage was coated in engine oil which had been leaking. They showed me everything they found and explained it to me in a simple manner. After getting a degreaser package and coolant pressure test it was determined that my head gaskets were leaking coolant and oil. I decided to shop around for service and actually found that the Subaru dealer ( I have a Subaru) was going to charge me about 25% less than VA Tire and Auto so i decided to go with them. The one issue I did have with VA Tire and Auto is the amount of markup they wanted to charge me for the parts involved in the head gasket service. 200% more than the authentic Subaru parts that the dealership used for generic brand auto parts. Be wary of this. Other than that they are honest and trustworthy from what I could tell from my experience.

MG
MICHAEL G.
Sterling, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2016
Oil Change
Quick efficient service and double checked all of our car care concerns!

AF
ABRAHAM F.
Sterling, VA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2016
Quick Service
Quick Service

RC
RONALD C.
Bethany Beach, DE
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016
Highlander
Complete all work and very timely

SB
SHERI B.
Sterling, VA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016
fast, friendly, and efficient
My headlight went out during the day and I didn't want to get a ticket. Got there shortly before closing and they were able to fix it quickly. Really appreciate their "can do" attitude.

KH
KENNA H.
Sterling, VA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016
oil change and inspection
Honest. Kind

VV
VICTOR V.
Sterling, VA
Nissan Juke
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Good service
I did receive a good service.

YK
YONG/YOUNGBOON K.
Sterling, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Friendly service
Always reliable and prompt service,thanks.

PL
PAUL L.
Sterling, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Excellent Service
Easy drop off for Emissions Inspection. Friendly, knowledgeable staff. Highly recommend.

MG
MICHAEL G.
Sterling, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Quick and Easy Oil Change
Took two cars in for oil changes and was done in an hour. I was able to wait in the comfortable lobby area! I could've enjoyed a nice cup of coffee too.

TP
TRICIA P.
Sterling, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Great service
Everyone is friendly, the work is done in a reasonable amount of time. I appreciate the shuttle, loaner car and the little things like wiping off the dashboard.

TR
TAMMY R.
Nokesville, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016
Great job
Staff was friendly and expeditious, per usual. Virginia Tire and Auto is my go-to place.

RD
RONALD D.
Sterling, VA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016
Oil Change
Always good service

PK
PAUL K.
Sterling, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016
good job
good job

ER
EDWARD R.
Sterling, VA
Lexus RX 400h
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016
mileage was not correct by 50k
mileage was not correct by 50k

MM
MARIA M.
Sterling, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2016
Service
location
Friendly and willing employees

ME
MICHAEL E.
Sterling, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2016
Escape
Friendly, courteous, clean, efficient.

LF
LARRY F.
Sterling, VA
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2015
Great service
Emissions inspection performed. Prompt and friendly.