Virginia Tire and Auto of Cascades


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review 15 days ago

Kira B. on 10/03/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Botched a Simple Oil Change "
I went for a simple oil change and they did not install the oil filter properly, leading to a seized engine and hundreds of dollars of repair work.
Service Date: 09/18/2017
Review Created: 10/03/2017 01:11 PM
ALEN B. on 01/23/2016
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"Great service and nice people- very honest!"
I am very pleased every time I got to Virginia Tire and Auto. The people are friendly and professional.
Vehicle: Ford Fiesta
Service Date: 11/30/2015
Review Created: 01/23/2016 01:08 PM
KRIS T. on 01/19/2016
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pricey but fair and professional"
I brought my car into VA tire and Auto of Cascades for a brake inspection. Upon getting under my car the technicians discovered the undercarriage was coated in engine oil which had been leaking. They showed me everything they found and explained it to me in a simple manner. After getting a degreaser package and coolant pressure test it was determined that my head gaskets were leaking coolant and oil. I decided to shop around for service and actually found that the Subaru dealer ( I have a Subaru) was going to charge me about 25% less than VA Tire and Auto so i decided to go with them. The one issue I did have with VA Tire and Auto is the amount of markup they wanted to charge me for the parts involved in the head gasket service. 200% more than the authentic Subaru parts that the dealership used for generic brand auto parts. Be wary of this. Other than that they are honest and trustworthy from what I could tell from my experience.
Vehicle: Subaru Impreza
Service Date: 12/05/2015
Review Created: 01/19/2016 12:56 PM
MICHAEL G. on 01/15/2016
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"Oil Change"
Quick efficient service and double checked all of our car care concerns!
Vehicle: Nissan Sentra
Service Date: 01/06/2016
Review Created: 01/15/2016 07:52 PM
ABRAHAM F. on 01/11/2016
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"Quick Service"
Quick Service
Vehicle: Toyota Sienna
Service Date: 12/29/2015
Review Created: 01/11/2016 04:52 AM
RONALD C. on 01/08/2016
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"Highlander"
Complete all work and very timely
Vehicle: Toyota Highlander
Service Date: 01/05/2016
Review Created: 01/08/2016 09:24 AM
SHERI B. on 01/08/2016
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"fast, friendly, and efficient"
My headlight went out during the day and I didn't want to get a ticket. Got there shortly before closing and they were able to fix it quickly. Really appreciate their "can do" attitude.
Vehicle: Volkswagen Jetta
Service Date: 01/06/2016
Review Created: 01/08/2016 04:19 AM
KENNA H. on 01/08/2016
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"oil change and inspection"
Honest. Kind
Vehicle: Toyota Matrix
Service Date: 01/06/2016
Review Created: 01/08/2016 01:00 AM
VICTOR V. on 01/07/2016
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"Good service"
I did receive a good service.
Vehicle: Nissan Juke
Service Date: 01/05/2016
Review Created: 01/07/2016 07:15 AM
YONG/YOUNGBOON K. on 01/07/2016
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"Friendly service"
Always reliable and prompt service,thanks.
Vehicle: Toyota Camry
Service Date: 01/05/2016
Review Created: 01/07/2016 06:57 AM
PAUL L. on 01/07/2016
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"Excellent Service"
Easy drop off for Emissions Inspection. Friendly, knowledgeable staff. Highly recommend.
Vehicle: Toyota Sienna
Service Date: 01/05/2016
Review Created: 01/07/2016 06:25 AM
MICHAEL G. on 01/07/2016
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"Quick and Easy Oil Change"
Took two cars in for oil changes and was done in an hour. I was able to wait in the comfortable lobby area! I could've enjoyed a nice cup of coffee too.
Vehicle: Chrysler Town & Country
Service Date: 01/05/2016
Review Created: 01/07/2016 06:25 AM
TRICIA P. on 01/07/2016
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"Great service"
Everyone is friendly, the work is done in a reasonable amount of time. I appreciate the shuttle, loaner car and the little things like wiping off the dashboard.
Vehicle: Jeep Wrangler
Service Date: 01/05/2016
Review Created: 01/07/2016 04:09 AM
TAMMY R. on 01/06/2016
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"Great job"
Staff was friendly and expeditious, per usual. Virginia Tire and Auto is my go-to place.
Vehicle: Chevrolet Tahoe
Service Date: 01/05/2016
Review Created: 01/06/2016 08:10 PM
RONALD D. on 01/05/2016
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"Oil Change"
Always good service
Vehicle: Chevrolet Malibu
Service Date: 12/31/2015
Review Created: 01/05/2016 05:43 AM
PAUL K. on 01/05/2016
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"good job"
good job
Vehicle: Toyota Highlander
Service Date: 01/03/2016
Review Created: 01/05/2016 05:42 AM
EDWARD R. on 01/05/2016
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"mileage was not correct by 50k"
mileage was not correct by 50k
Vehicle: Lexus RX 400h
Service Date: 01/03/2016
Review Created: 01/05/2016 04:44 AM
MARIA M. on 01/02/2016
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"Service"
location
Friendly and willing employees
Vehicle: Honda Civic
Service Date: 12/31/2015
Review Created: 01/02/2016 11:14 AM
MICHAEL E. on 01/02/2016
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"Escape"
Friendly, courteous, clean, efficient.
Vehicle: Ford Escape
Service Date: 12/31/2015
Review Created: 01/02/2016 04:43 AM
LARRY F. on 12/31/2015
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"Great service"
Emissions inspection performed. Prompt and friendly.
Vehicle: BMW 330Ci
Service Date: 12/29/2015
Review Created: 12/31/2015 05:25 AM
Displaying Review 1 - 20 of 1727 in total