business image

Vision Hyundai Henrietta

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,817 Reviews)
78

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
161
Total ReScores
4.5
ReScore Average
78
Net Promoter Score ®

Business Details

About

Vision Hyundai, Rochester's largest Hyundai Dealer offers the best in service for you and your Hyundai Vehicle. Vision Hyundai, Rochester's largest Hyundai Dealer offers the best in service for you and your Hyundai Vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(585) 292-0500

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2525 W. Henrietta Road Henrietta, NY 14623
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,817 Reviews)

SK
gravatar
Steve K.
West Henrietta, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/24/2024
0
Category: Service
Oil consumption- Palisade
Took vehicle in for oil consumption test. Brought vehicle back after 1k miles. Service checked vehicle and said all set, oil is full. I asked then why does dipstick show low oil. No reply. I stated I guess I need to start taking pictures. I did and clearly oil is low. I also told them I had video that showed the engine is very noisy at start up. Ticking noise that other shop mentioned to me. The dealer service tech was not interested in the video. Same dealer that offered no resolution for wrong trailer connector at time of purchase. They kept saying it was not their responsibility.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.