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Vision Hyundai Henrietta

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,815 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
161
Total ReScores
4.5
ReScore Average
79
Net Promoter Score ®

Business Details

About

Vision Hyundai, Rochester's largest Hyundai Dealer offers the best in service for you and your Hyundai Vehicle. Vision Hyundai, Rochester's largest Hyundai Dealer offers the best in service for you and your Hyundai Vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(585) 292-0500

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
2525 W. Henrietta Road Henrietta, NY 14623
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,815 Reviews)

MC
gravatar
Michael C.
Geneseo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
As always, fast, friendly, outstanding service
I had to bring my Hyundai Sonata in for its 90,000 mile checkup. I made the appointment online, and when I spoke to a service representative over the phone to confirm the appointment, he saw that I planned to wait at the dealership while it was serviced. He wanted me to understand how long the wait could be and listed & explained what the checkup entailed. He also gave me the estimated cost over the phone. On the day of service, I brought schoolwork with me (I am a teacher). I was checked in immediately and the process was quick and painless. I got schoolwork done, but not as much as I had hoped, since the work was completed faster than I thought. The service rep went over the receipt's list of services and made sure I was satisfied. The checkout process was also very fast and courteous. The entire process, from the confirmation phone call, to check-in, to check-out was quick, courteous, professional, and friendly. This has been my experience every time I have visited Vision Hyundai Henrietta and that is why I don't mind driving the 35 minutes from home to have my car serviced by them.
Greg M., Service and Parts Director from Vision Hyundai Henrietta responded on 02/23/2022 02:00 PM

Michael,
  Thank you so much for the 5 star review!  We are pleased to hear that your service with us was exceptional, and we look forward to seeing you in the future.
  Greg Melino

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