Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2010 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
Latest Review about 22 hours ago

Reviews


KL
Kenneth L.
Duluth, MN
Verified Customer
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05/18/2019 Category: Service
Kenneth said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

KH
Kenneth H.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Kenneth said that he was very happy with his visit.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Robert said the employees completed the promised service. The service was done under warranty. The work was completed in a quick and expedited fashion.
This review was collected via phone interview by Customer Research Inc.

IS
IAN S.
Duluth, MN
Volkswagen Golf SportWagen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
another great experience
VW of Duluth treats me like family. They take time to answer my questions and treat me with respect, its great having a community of VW enthusiasts to turn to for service and when I'm looking to add another VW to the garage.

KR
KATHLEEN R.
Duluth, MN
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Kitty R
Friendly staff and great service. I really like the laid-back atmosphere too.

EM
Emil M.
Deer River, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Emil said this business showed appreciation for their customer.
This review was collected via phone interview by Customer Research Inc.

SR
SHARON R.
Duluth, MN
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
great place to hang out while work is being done on your car - great atmosphere, snacks, tables to work at
The work got done more quickly than expected, Durban (one of my sales connections) came over to say hello, and I got a lot of work done at my computer, while enjoying very good coffee you provided. Thank you so much!

BK
Beatrice K.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Beatrice said it is going well.
This review was collected via phone interview by Customer Research Inc.

PE
PETER E.
Esko, MN
Volkswagen Atlas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Outstanding
Great service all around!

LB
Linda B.
St. Louis Park, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Linda said everyone was nice and she really appreciates how the mechanic gave her a loaner because the part she needed had to be ordered.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Minneapolis, MN
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Always fair with me or better than fair
Always on time and on estimate
I trust them!

JL
Juliana L.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Spoke with James. He said the business was honest, fast, and they give good service.
This review was collected via phone interview by Customer Research Inc.

MP
Marlan P.
St. Louis Park, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Marlan said the appointment was easy and he was in and out on time. Everything was done correctly, the charge was reasonable, and no follow up was needed.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
Saginaw, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Matthew said the customer service at this business was outstanding. They were very polite and respectful. They tried to get him in and out as fast as possible and made him top priority.
This review was collected via phone interview by Customer Research Inc.

KS
Kirill S.
Duluth, MN
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04/07/2019
Nice place, great stuff!
Bought recently VW Jetta Sportwagon TDI 2014 and I love it. Thanks to Nick Montecalvo for help and patience!!!

KB
Kevin B.
Grand Marais, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Kevin said that he was happy with the place.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Cloquet, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Bob said the staff was knowledgeable and did a great job with the service.
This review was collected via phone interview by Customer Research Inc.

RL
RACQUEL L.
Grand Rapids, MN
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Excellent Service
Every time we need to get our Tiguan in for service, emergency or planned, is a breeze! Durbin and staff are always accommodating!

LJ
Linda J.
Two Harbors, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Spoke with Wayne. He said he had no complaints with the service.
This review was collected via phone interview by Customer Research Inc.

CR
Chaz R.
Saint Louis Park, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Chaz said the service was good.
This review was collected via phone interview by Customer Research Inc.