ReScore Reviews™ (22)

ReScore
Overall Rating 4.6818191/5Overall Rating 4.6818191/5Overall Rating 4.6818191/5Overall Rating 4.6818191/5rating 4.6818191
Original
Overall Rating 2.36364/5Overall Rating 2.36364/5rating 2.36364rating 2.36364rating 2.36364
96% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I trust Charlie and his team. Great service.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 12:21 PM
Judy G. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service and friendly"
always give good advice and don't do unnecessary things
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/21/2018 04:50 AM
Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Today's service"
service as expected.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:16 PM
Jean S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service."
Friendly associates. More like family.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 06:10 AM
Robert P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It feels like family!!"
I've always gotten excellent, friendly service forvit Hyundai and expect to continue!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/18/2018 03:14 PM
David S. at Waikem Hyundai responded on 01/19/2018

Robert,
It is always good to hear from one of our Waikem Hyundai Family!  If you need anything, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Our service was timely and Service tech was very courteous.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 09:03 AM
David S. at Waikem Hyundai responded on 01/18/2018

Thank you for responding.  It is always good to hear from one of our Waikem Hyundai Family.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Doug S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Charlie Minner made the experiences short as possible
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 09:01 PM
David S. at Waikem Hyundai responded on 01/18/2018

Doug,
Thank you for responding.  It was a pleasure to help you. If you need anything, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Megan S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good business "
I’m very satisfied. No complaints here :-)
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:45 PM
David S. at Waikem Hyundai responded on 01/18/2018

Megan,
Thank you for responding. It is always good to hear from one of our Waikem Hyundai Family.  If you need anything, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Katherine W. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service. Friendly staff"
Steve the salesman I leased my car from made a big impression on me. You could tell he cared about any concerns I had. He is an asset to the dealership.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:52 PM
David S. at Waikem Hyundai responded on 01/18/2018

Katherine,
Thank you for responding.  I agree Steve is an asset.  If you need anything, let me know.  I would be pleased to help.  I wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Mark C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service "
When I checked in for service I was greeted by a friendly face that explained my service and got me out the door promptly
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 01:06 PM
David S. at Waikem Hyundai responded on 01/18/2018

Mark,
Thank you for responding. It was great to see you.  If you need anything, please let me know.  I look forward to you next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Jennifer H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly and Awesome "
The people at Waikem are awesome. I love my Hyundai Sonata. This is my second Hyundai Sonata. When I take my car in for maintenance they take the time to show and explain to you whatever it may be. When I am waiting it is comfortable. They do offer coffee, water and my kids love the popcorn. I haven't waited long, they are reasonable and they do a superb job. Keep up the great work. GOD bless!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:01 AM
David S. at Waikem Hyundai responded on 01/17/2018

Jennifer,
It was great to see you as usual.  Thank you for being a loyal Waikem Hyundai customer and part of our Waikem Hyundai Family!  If you need anything, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Matt M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helping the customer."
Excellent service
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:54 PM
David S. at Waikem Hyundai responded on 01/17/2018

Matt,
It was great to see you.  If you need anything, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Susan W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Have used Hyundai Service for years. Always fast and friendly with quality work.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:08 PM
David S. at Waikem Hyundai responded on 01/16/2018

Susan,
It was great to see you again.  If you need anything at all, please let me know. I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Roger F. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Highly recommend"
Took car in for oil change , was asked if I wanted to have 15,000 mile service done , even printed out invoice , but I turned it down at this point ,and never got the copy after having oil changed ?????
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 08:21 AM
David S. at Waikem Hyundai responded on 01/16/2018

Roger,
Thank you for responding.  I will be calling to discuss your experience and ensure you receive your copy.  Thank you for letting us know of your concern. I look forward to speaking with you.

Charlie Minner
Waikem Hyundai

Charles J. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
A wonderful service department and service managers. In and put really fast. Wad there for an oil change and tire rotation,in no time at all therefore done.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:40 PM
David S. at Waikem Hyundai responded on 01/16/2018

Charles,
It was great to see you.  If you need anything, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Patrica M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, quick service"
They service what they are supposed to service and don’t try to sell up unneeded services. They are like family!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:46 PM
David S. at Waikem Hyundai responded on 01/15/2018

Patricia,
Thank you for responding. It was great to see you!  If you need anything, please let me know. I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

Jack L. ReScore Review on 01/16/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Resolving issues. "
Thank you for resolving my seat belt issues. Appreciate your quick response.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 11:44 AM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not happy"
Not happy
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 11:44 AM
David S. at Waikem Hyundai responded on 01/15/2018

Jack,
I will be calling to review your experience.  Thank you for letting us know of your concerns.  I look forward to discussing how we can resolve any concerns you might have.

Charlie Minner & Bryan Mulligan
Waikem Hyundai

Conner B. on 01/15/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Never received response"
Quick service and welcoming service. However, serviceman never got back to me about further repairs that needed made. Will have to seek assistance elsewhere.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 06:23 AM
David S. at Waikem Hyundai responded on 01/15/2018

Conner,
Thank you for responding.  I will be contacting  you to discuss your experience and see how we can resolve any issues.  Thank you again for letting us know of your concerns.

Charlie Minner
Waikem Hyundai

Jill R. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Very friendly yet professional. Great customer service. Easy to talk to. Easy to get appointment.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 03:35 PM
David S. at Waikem Hyundai responded on 01/12/2018

Jill, 
Thank you for responding.  It was my pleasure to help you on this visit.  If you need anything or I can help in any way, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Kasey Sheets
Waikem Hyundai

Kathy M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service"
Great and friendly service once again! Thank you
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/11/2018 08:15 AM
David S. at Waikem Hyundai responded on 01/11/2018

Kathy,
Thank you for your response.  It is always a pleasure to help you.  If you need anything at all, please let me know.  I look forward to your next visit and wish you a Happy New Year!

Charlie Minner
Waikem Hyundai

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