Westlake Auto & Tire LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1184 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
DEBBIE B. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brakes"
Very happy with service That's my New Service Station
Vehicle: Dodge Nitro
Service Date: 04/17/2018
Review Created: 04/18/2018 05:50 AM
JEFF C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Time customer"
Westlake came highly recommended as a great place to take your car. You hope you never have any problems but invariably they occur. Had a horrid sound coming from my brakes after hitting a pot hole and feared the worst. As someone who has zero knowledge of cars, they could have told me anything. Instead, they showed me the problem and came up with the least expensive way to fix it and have the car back in a few hours. If you are looking for a good garage with guys you can trust, Westlake is what I recommend.
Vehicle: Acura RDX
Service Date: 04/13/2018
Review Created: 04/17/2018 02:22 PM
CHAZ, KARON D. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & awesome service!"
Always taking care of all our family vehicles.
Vehicle: Buick Park Avenue
Service Date: 04/14/2018
Review Created: 04/16/2018 05:00 AM
Tony Z. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said the business was very courteous, very thorough, they did excellent work in a timely manner.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/27/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
TOM B. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and Competant"
I noticed that our auto was overdue for its oil change and immediately contacted Chris at Westlake. I ask if I could leave it with him on the following day to change the oil and filter. He had other appointments scheduled early in the morning, but advised me that he could have my oil changed in the mid or late morning. We left the car with Chris, ran some errands and received a call that the car was ready for pickup shortly thereafter.

Chris and his staff are always courteous and their service is always competent.
Vehicle: Lexus RX 350
Service Date: 04/13/2018
Review Created: 04/14/2018 12:41 PM
Jim Y. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said everyone was helpful, friendly, and the service was convenient.
Vehicle: Chrysler Town & Country LWB
Category: Service
Service Date: 04/13/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
DANIEL C. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast "
I was in and out for my inspection no waiting! Excellent service!
Vehicle: Chevrolet Tahoe
Service Date: 04/11/2018
Review Created: 04/11/2018 07:46 PM
Ryan L. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said they get the job done.
Category: Service
Service Date: 04/09/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
KIM B. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
On a Late Friday afternoon I needed a tire checked for leakage. They took me in less than an hour before closing, found the leak, patched it and gave me peace of mind before the weekend. They always give dependable service. I’m glad they are in the community?
Vehicle: Ford Explorer
Service Date: 04/06/2018
Review Created: 04/07/2018 03:25 PM
JOHN H. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great place friendly will.be back next week for oil change
Vehicle: Ford Expedition
Service Date: 04/06/2018
Review Created: 04/06/2018 08:56 PM
LISA W. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very knowledable, good prices and great work!"
Easy to get to. Great people! Mechanics know their business and they discuss everything with you so you can make informed decisions regarding your vehicles best care.
Vehicle: Suzuki Grand Vitara
Service Date: 04/05/2018
Review Created: 04/06/2018 05:06 AM
Michael T. at Westlake Auto & Tire LLC responded on 04/06/2018

Thank you for the great review and for giving us a try! We really appreciate it!

Eddie L. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eddie said the staff did a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/29/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Nick P. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nick said the business continues to give quick, efficient and courteous service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Elisabeth T. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Matthew. He said he liked the overall service and the good pricing.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 03/30/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Mike M. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff finished the repair in a timely manner and everything works good. The staff provided friendly service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Paul F. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said this business does good work and has reasonable prices.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
KIM B. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
The folks are always willing to work me in when I need service. Always great to know they are there when I need them.
Vehicle: Ford Taurus
Service Date: 03/31/2018
Review Created: 04/01/2018 03:26 PM
Michael T. at Westlake Auto & Tire LLC responded on 04/03/2018

Thank you for your business  and sticking with us from the beginning! We really appreciate great customers like you!

BRENDA G. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hoping to keep going back! "
I had been displeased with my previous auto person and stopped in looking to find a place I could start using for my car needs. Everyone was nice and my inspection & oil change went as expected. I will be returning.
Vehicle: Volkswagen Passat
Service Date: 03/27/2018
Review Created: 03/28/2018 05:18 AM
Michael T. at Westlake Auto & Tire LLC responded on 04/03/2018

Thank you for your business and for giving us the oportunity! We really appreciate it..

RICK B. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Always takes care of me and my cars. Does what it takes to make sure it is done right.
Vehicle: Chevrolet Camaro
Service Date: 03/26/2018
Review Created: 03/27/2018 10:14 AM
Michael T. at Westlake Auto & Tire LLC responded on 04/03/2018

Thank you for your business and taking time to leave us a great review. Hoping we can keep that little truck running another 20 years!!  

BENOY P. on 03/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and reliable service."
Honest and reliable service. Owner even gave me a ride to Mooresville while they repairing the car
Vehicle: Mercedes-Benz ML350
Service Date: 03/23/2018
Review Created: 03/25/2018 01:31 PM
Michael T. at Westlake Auto & Tire LLC responded on 03/26/2018

Thank you for taking time to leave a great review and trusting your business to us. We really appreciate it!

Displaying Review 1 - 20 of 1184 in total