Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1313 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


CS
CHAD S.
Denver, NC
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Excellent service
As always, Westlake provided excellent service in being prepared for my arrival and completing the oil change and tire rotation in less than an hour. Oh, and the price is always right! Thanks, guys!

TB
TOMMY B.
Sherrills Ford, NC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Great prices and service!!
I bought and had tires installed recently and Chris took care of me. Great friendly and fast service!!

CD
CHAZ, KARON D.
Sherrills Ford, NC
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
LOF
Got us in/out while on lunch hour & as a walk in. Great service!

BS
Bob S.
Terrell, NC
Mercury Monterey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Bob said that the place was quick, prompt and he enjoyed going there.
This review was collected via phone interview by Customer Research Inc.

LA
LESLIE A.
Iron Station, NC
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Offers new coustomers free service
Chris at front desk was very friendly , nice. No pressure to buy other things than what u went for! Will go back and refer to others
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


CD
CHAZ, KARON D.
Sherrills Ford, NC
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Service & inspection
Always takes great care of our vehicles. Very efficient service & accommodates our busy schedule!
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


MB
MARY B.
Maiden, NC
INFINITI QX30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Honest Service
They are always honest and do a great job.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


RW
Randall W.
Denver, NC
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
Randall said he was promised a completion time by Wednesday. The vehicle was not ready til Friday, and he had to get a rental vehicle because of this.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for the 4 star review in-spite of your un-happiness. I do apologize and as we explained already (and apologized), we sent a damaged wheel out for repair and due to the holiday we did not get it back in a timely manner which caused the delay. Many employees tend to take extra time off during the holidays and this is a challenge for small business. Again I am sorry but we do appreciate your business. 


DF
Derek F.
Denver, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Derek said that the place did what they said they would do.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a good review. We appreciate your business!


WL
WILLIAM L.
Sherrills Ford, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Great place to take care of my vehicle.
The folks at Westlake are very efficient. their diagnoses are accurate and they get the work done in a timely fashion. Most importantly, I can always trust their recommendations for work to be done on the vehicle.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


CD
CHAZ, KARON D.
Sherrills Ford, NC
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Registration
After repairing the O2 sensor check engine light fault, the car was able to pass inspection! Thanks Westlake!
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We always appreciate your business!


JK
JONATHAN K.
Iron Station, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Excellent
Once again you have done a good job. with 6 vehicles it's great to have a company you can trust and have faith in. Found a leaking brake caliper on the front of my wife's car and I am grateful for that.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


JP
JOSEPH P.
Lincolnton, NC
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great service
Gave complete rundown of vehicle
Very professional
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


DC
Diane C.
Denver, NC
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Diane said the service was good. The employees completed the work she requested.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a good review. We appreciate your business!


MT
Mike T.
Mooresville, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Mike said the business always has excellent service, the work is always professional and timely. He is really satisfied with the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 01/09/2019

Thank you for taking the time to leave a great review. We appreciate your business!


PP
PAUL P.
Sherrills Ford, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Always a 5-star with me
Seriously, folks, this is the place for all your service needs. Been using them for 3 years and never an issue.
Michael T. from Westlake Auto & Tire LLC responded on 12/14/2018

Thank you for the great feedback! We appreciate your business!


DD
DARIN D.
Cherryville, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Very thorough and courteous.
They took very good care of my truck. I was completely satisfied.
Michael T. from Westlake Auto & Tire LLC responded on 12/14/2018

Thank you for the great feedback! We appreciate your business!


DR
DANA R.
Denver, NC
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Close to home and dependable
Great prices and great service.
Michael T. from Westlake Auto & Tire LLC responded on 12/14/2018

Thank you for the great feedback! We appreciate your business!


JM
JAMES M.
Sherrills Ford, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Jim M
On time, quick, thorough, courteous service.
Michael T. from Westlake Auto & Tire LLC responded on 12/14/2018

Thank you for the great feedback! We appreciate your business!


BL
Bradley L.
Sherrills Ford, NC
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Bradley said that the business has great service.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 12/14/2018

Thank you for the great feedback! We appreciate your business!