Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1258 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


RR
RONNIE R.
Denver, NC
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great service in a timely manner,
Straightforward tell u what they are going to do and constantly keep u updated on your repair.

Verified Customer
Cherryville, NC
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Staff and service
Mark did a great job on my car. Kept me updated and informed.

NV
NATALIE V.
Denver, NC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Never disappointed
I have been taking my vehicles here for years and have always had great service. Prices are fair and they take good care of their customers.

EL
Edsel L.
Sherrills Ford, NC
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Edsel said he was there for a vehicle inspection and he was satisfied with what they did.
This review was collected via phone interview by Customer Research Inc.

MB
MARY B.
Maiden, NC
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Quick, polite and honest service
I always have a great experience with these guys, they have taken care of all my cars since I moved here in 2015

MH
Michael H.
Kings Mountain, NC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Michael said it was his 1st time at this business. He had an oil change. Maybe he will be back again. He was quoted $29.99 for his oil change, with a $5 coupon. When he checked out it was $34.99, total. Originally, he had thought it would be $24.99.They checked everything.
This review was collected via phone interview by Customer Research Inc.

VM
VICTOR M.
Sherrills Ford, NC
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Good Friendly Service
Showed up without an appointment. Bob was great, got me checked in. I was out within 30 min. Thanks for the great service.

SH
Steve H.
Sherrills Ford, NC
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Steve said this business is real friendly, the service is good and he can get same day service.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Sherrills Ford, NC
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Paul said they did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

PS
Perry S.
Concord, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Perry said the employees did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

TB
TOM B.
Sherrills Ford, NC
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great Customer Service and accommodating.
Great Customer Service and accommodating is what Westlake is all about.

JL
Jonathan L.
Jacksonville, NC
INFINITI FX35
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Jonathan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KB
KIM B.
Maiden, NC
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Scheduled Maintenance
As always, the folks at Westlake took care of my car for its needed maintenance and annual inspection. I appreciate having a local business in whom I depend to be there when I need them.
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thanks Kim, always a pleasure with great customers like you! We appreciate your business


JM
Judy M.
Denver, NC
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Judy said they have been doing work on her vehicle for 8 years and she is very well pleased. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thank you for the review and being a great customer!!


CD
CHAZ, KARON D.
Sherrills Ford, NC
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
SCHEDULED MAINTENANCE
Always great service & quick to get me back on the road!
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Always a great customer! Thank you!


KL
KENNETH L.
Denver, NC
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Honest service
I took my car there for ac service and an oil change. After several hours, Chris called me to tell me the tech didn't find a problem with the ac now. He said if it acts up again come back in. No charge for the diagnosis of the ac. Free oil change because I was new to Denver, I moved from Chicago two months ago. Also an 18 point inspection included. Good honest service. Thanks, Chris!
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thank you for the great review!! We appreciate it!


CL
Constance L.
Sherrills Ford, NC
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Constance said she liked her service.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thank you for the great review!!


AM
ANGIE M.
Sherrills Ford, NC
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Full Trust & Understanding Team
I have been using Westlake Auto & Tire for several years. The entire team have always been really great at understanding and explaining issues so a informative decision could be made.
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thank you for the review and for being a great customer!!


BB
Brandon B.
Lawndale, NC
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Brandon said the business provided quick service and good work.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thank you for the great review!!


CL
Carey L.
Catawba, NC
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Vicky. She said they give good service.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 08/27/2018

Thank you for the good review!!