Westlake Auto & Tire LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1121 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago
TOM T. on 01/18/2018
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"Always courteous and knowledgable of the vehicle"
Never let me down, whether routine maintenance or extreme problem needing repair. `Westlake is a "parts swapper" always fully diagnose issue first.
Vehicle: Toyota Tacoma
Service Date: 01/16/2018
Review Created: 01/18/2018 03:53 AM
Daniel J. on 01/11/2018
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Daniel said the service was good. He really appreciates them.
Vehicle: Ford F-150
Category: Service
Service Date: 12/26/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Bob S. on 01/11/2018
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Bob said this business was good, and he goes to them all the time. They are honest and had no problems.
Vehicle: Mercury Monterey
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Edyth C. on 01/10/2018
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Spoke with David. He said the team was prompt, courteous and the repairs were done at a good price. They don't recommend work that is unnecessary.
Category: Service
Service Date: 12/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
STEVEN M. on 01/07/2018
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"Great service."
Prompt, friendly, reasonably priced service as usual. Can't beat these people.
Vehicle: Toyota Sienna
Service Date: 01/05/2018
Review Created: 01/07/2018 01:17 AM
Dennis H. on 01/05/2018
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Dennis said this facility does a great job. He likes the work they do and they're up front.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 12/28/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Kailee S. on 01/04/2018
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Spoke with Angie. She said the business' service was a good experience.
Vehicle: Kia Sorento
Category: Service
Service Date: 12/29/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Alen J. on 01/03/2018
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Alen said the facility does what he asked them to do, and they seem to do it well.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/22/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
LEA L. on 12/31/2017
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"OUTSTANDING SERVICE"
Stopped in for the BOGO windshield wiper offer and they installed them right away even though they were very busy!! Best and most reliable auto shop around!!
Vehicle: Kia Sorento
Service Date: 12/29/2017
Review Created: 12/31/2017 04:41 PM
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you for being a great customer and taking the time to leave us a great review!

LARRY B. on 12/30/2017
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"ALWAYS EXCELLENT, DEPENDABLE SERVICE AT WESTLAKE"
Once again, we took one of our cars to Westlake Auto and once again we got fast, friendly, professional service at a fair price.

Recently, our Kia Spectra's heater quit working. The temperature the next day was supposed to be in the low 30s for the high. We HAD to get this heat working in this car! I called Westlake and spoke with Chris. He said they could fix it the next day. We took it that afternoon to drop it off so they could have it the next day. Chris called me about two hours later and said the car was fixed! Now, that is prompt service. And that sure made my wife happy because she drives that car to work.

I can always depend on Mike, Chris and all the technicians at Westlake to take care of what is wrong with our cars. And boy, did that heat ever feel good in that car!!
Vehicle: Kia Spectra
Service Date: 12/27/2017
Review Created: 12/30/2017 09:20 AM
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you as always for being a great customer and taking the time to leave us a great review! We really appreciate it!

JONATHAN K. on 12/30/2017
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"Absolute best there is."
What can I say? "You've done it again."
Coming from the north, one of my biggest concerns was finding a good mechanic for our 6 vehicles. I happened to be driving down Rt150 and saw West Lake Auto and Tire. I needed an oil change and decided to stop in to make an appointment and check them out. They took me right in, WOW!
Being a certified mechanic (many years ago) I knew what to look for. I liked what I saw and decided to try them for a year and see how well they do with all the problems I could give them. They are great. I have not been able to stump them even once and, I have given them some real doozies. 6 years later I am still with them and will not go anywhere else.
Vehicle: Volkswagen Passat Sedan
Service Date: 11/30/2017
Review Created: 12/30/2017 05:18 AM
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Wow what a great review! Thank you as always for being a great customer! Hearing reviews like this makes our jobs more rewarding! Thank you again. 

EDWIN S. on 12/28/2017
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"Great Service"
Westlake Auto provides great service and value!
Vehicle: Volkswagen New Beetle Coupe
Service Date: 12/26/2017
Review Created: 12/28/2017 03:31 AM
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

 Thank you as always for being a great customer and taking the time to leave us a great review!

Donald L. on 12/28/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Donald said he took his vehicle to the business for an alignment. He said it was a very long wait.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/23/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 12/30/2017

Your appointment was for 8:00am and our records show we checked you out at 8.55am. I am sorry we could not satisfy your time requirements. Saturdays are a very busy day. 

James N. on 12/21/2017
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James said the team was friendly, courteous, and they got the job done fast.
Vehicle: Toyota Sienna
Category: Service
Service Date: 12/18/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you for leaving us a good review. We appreciate your business! 

Sam M. on 12/20/2017
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Sam said the staff were professional.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/18/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you for leaving us a good review. We appreciate your business! 

Steve B. on 12/20/2017
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Steve said this business provides good service and they have competitive prices. He's also a long time customer.
Vehicle: Acura MDX
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you as always for being a great customer and taking the time to leave us a great review!

Elizabeth L. on 12/19/2017
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Elizabeth said this business got her in and out really quickly.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you for leaving us a good review. We appreciate your business!

Glenn H. on 12/12/2017
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Glenn said everything he asked for was completed and the staff got him and out.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/09/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you for leaving us a good review. We appreciate your business! 

JONATHAN K. on 12/10/2017
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"1st class service once again"
Took care of my vehicle and found the slow leak in the tire. What a pain it is to have a slow leak in a tire. Constantly having to put air in a tire is a pain in the, well you know. Finding that is a relief for my wife. Always taking care of our vehicles during state inspection. Thank you once again.
Vehicle: Toyota RAV4
Service Date: 12/08/2017
Review Created: 12/10/2017 06:07 AM
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you as always for being a great customer and taking the time to leave us a great review!

Anna L. on 12/06/2017
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Anna said the business did a great job, and she was pleased.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/04/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 01/06/2018

Thank you for being a great customer and  and leaving us a great review!

Displaying Review 1 - 20 of 1121 in total