Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1223 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


AL
Anna L.
Sherrills Ford, NC
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Anna said she has been using this business for years. They provide good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AL
Anna L.
Sherrills Ford, NC
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Anna said she has been using this business for years. They provide good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PW
Pansy W.
Maiden, NC
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Pansy's daughter. She said the business staff was nice. The man at the front counter answered all of her questions and gave her great information.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Denver, NC
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Great people
Honest and friendly folks, appreciate them always getting me in and out for a fair price.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review! We appreciate your buiness!


CW
Cary W.
Denver, NC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Cary said the staff were good.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review! We appreciate your buiness!


Verified Customer
Sherrills Ford, NC
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Five stars!
Mike , Chris, and their crew are the best!!
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you Anonymous!  We appreciate your buiness!


CD
CHAZ, KARON D.
Sherrills Ford, NC
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Unscheduled assistance
Awesome team at Westlake! Caught a nail in front tire & could not function without the car. The guys at Westlake were able to quickly repair the tire & get us back on the road!
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you again! We appreciate your buiness!


DZ
Daniel Z.
Sherrills Ford, NC
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Danielle. She said they took care of her and it was great.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review! We appreciate your buiness!


CD
CHAZ, KARON D.
Sherrills Ford, NC
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Excellent service
Always prompt service & attention to detail!
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you again Chaz and Karon! We appreciate ya!   


LC
LINDA C.
Maiden, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Great service
Very good place for quality work.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review! We appreciate your buiness!


DC
Donald C.
Lincolnton, NC
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Donald said the business gets the work done in a timely manner, the service is good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review! We appreciate your buiness!


RM
Robert M.
Statesville, NC
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Robert said the business is the only place he will bring his vehicle for service, and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review! We appreciate your buiness!


TP
Todd P.
Maiden, NC
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Todd said his vehicle was not done when he was told and his wife had to make two trips to the business to pick up her vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

This invoice #referenced to a loose wheel dropped off to have a tube put in it? In any case we appologize for any delays or confusion that may have occured..  


CD
CHAZ, KARON D.
Sherrills Ford, NC
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Excellent service!
Always prompt first class service!
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thanks Chaz man! We always appreciate you and your business!


TB
TOM B.
Sherrills Ford, NC
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
Great Customer Service and accommodating.
Contacted Westlake, Chris, on Thursday to schedule an appointment for my Titan Truck inspection. Chris scheduled me to arrive on Monday at 8:00am. Inspection was completed quickly and fortunately for me no issues were discovered. At that time I ask Chris when I could bring my wife's auto in for inspection and he told me that 8:00am on Wednesday morning would be good. Again, the inspection was completed quickly and no major issues were discovered.
I bring both of our vehicles to Westlake for routine maintenance throughout the year and at that time the mechanic completes a 28 point auto inspection at no costs to me. If he does find an issue we either have it addressed at that time or schedule an appointment at a later date. I believe that the routine maintenance and 28 point inspection is the reason why both vehicles pass their annual inspection with no issues.
This is a great service.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you Tom for the great review. We really appreciate your business!


JC
JEFF C.
Troutman, NC
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Trustworthy again
Westlake again proved to me how trustworthy they are. Needed my tires aligned as I had recently purchased a new set. They checked the tires and there was only 1 that was slightly out of alignment. Instead of charging for a full alignment (which a lot of places would have) they charged me only for an alignment check. I wouldn't go anywhere else.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you Jeff for the great review. We love to hear testimonies like that. We greatly apreciate your business!


ME
Mil E.
Maiden, NC
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Mil said she was very happy with the service and information she was given, including the promptness on getting to her vehicle. The staff was extremely nice to her.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review. We appreciate your business!


RH
Randall H.
Sherrills Ford, NC
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Randall said the mechanic did a good job and he was nice enough to go over what was done.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the good review. We appreciate your business!


BC
Bonnie C.
Sherrills Ford, NC
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Bonnie said the staff provided good service. They got her in and out quickly, which she liked.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the good review. We appreciate your business!


LP
Larry P.
Concord, NC
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Larry said the business provides good service, at a reasonable price and they finish the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Michael T. from Westlake Auto & Tire LLC responded on 07/05/2018

Thank you for the great review. We appreciate your business!