Westlake Auto & Tire LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1147 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 14 hours ago
RICK B. on 02/22/2018
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"old truck"
keeps my 1992 truck running and on the road in spite of it's issues.
Vehicle: Toyota Pickup
Service Date: 01/29/2018
Review Created: 02/22/2018 10:36 AM
Darrick V. on 02/19/2018
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Darrick said they do really great work. They are helpful and thorough.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/15/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
JOE C. on 02/17/2018
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"service"
Always feel comfortable with service at westlake's
Vehicle: Hyundai Sonata
Service Date: 02/16/2018
Review Created: 02/17/2018 04:56 PM
Tobey L. on 02/15/2018
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Spoke with April. She said they were quick and efficient with the work done on their vehicle.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Klint D. on 02/14/2018
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Klint said they were a little busy, and he's a impatient person.
Vehicle: GMC Pickup
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Frank M. on 02/14/2018
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Spoke with Frank's wife. She said she had no complaints about this business.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/03/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
MARTIN D. on 02/13/2018
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"fast and easy"
never a big deal, i just needed a couple of state inspections,and even when they were busy and short handed it was fast and easy
i thank them for good work.
Vehicle: Chevrolet Silverado 1500
Service Date: 02/10/2018
Review Created: 02/13/2018 04:20 AM
Pat E. on 02/12/2018
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Pat said he likes this facility, and recommends them.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/10/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Janet H. on 02/09/2018
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Janet said the business did a good job.
Category: Service
Service Date: 01/22/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
CHAZ, KARON D. on 02/06/2018
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"LOF & P/S FLUSH"
As always, fast & efficient service. Quality job completed on last minute request!
Vehicle: Buick Park Avenue
Service Date: 02/03/2018
Review Created: 02/06/2018 07:14 AM
GARY, LISA B. on 02/05/2018
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"Great people "
Great people done great job
Vehicle: Nissan Quest
Service Date: 02/02/2018
Review Created: 02/05/2018 11:49 AM
Austin D. on 02/05/2018
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Austin said he recommends this business for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
JASON K. on 02/04/2018
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"Very courteous and professional staff"
I had a good experience. The only thing I would recommend changing is the fact that I had made an appointment many days in advance. If they looked at the vehicle history report they would have seen that my car needed rear brakes. Instead they chose to re diagnose the car when I got there for my appointment. The worst thing being that they were out of stock for brake pads when they knew almost a week in advance that I was coming in to replace my brakes. Poor business on your end
Vehicle: Mitsubishi Outlander Sport
Service Date: 02/02/2018
Review Created: 02/04/2018 07:18 AM
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you for giving us 4 stars inspite of our mistake. We were 2 employees short all last week due to sickness and vacations. Not to make an excuse but that is 50% of our work force as we are a small business. We will be back up to full staff soon and will work on our efficiency. I am sorry again for the inconvenience but we do appreciate your business!

JOE C. on 02/03/2018
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"Fast Service"
Being comfortable with their service, folks you can trust.
Vehicle: Dodge Pickup
Service Date: 02/01/2018
Review Created: 02/03/2018 05:58 AM
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you for taking the time to leave a great review. We apprectiate your business!

Alex P. on 02/03/2018
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Alex said he would recommend this business.
Vehicle: Volvo S60
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 02/12/2018

Thank you for taking time to leave us a good review. We appreciate your business. 

Derek F. on 02/01/2018
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Derek said the staff did what he asked. He would recommend this business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/12/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you for taking the time to leave a great review. We apprectiate your business!

CHRIS B. on 01/31/2018
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"Annual Inspection"
Fast and cordial service. Inspection was performed on time as scheduled.
Vehicle: Toyota Tundra 4WD Truck
Service Date: 01/29/2018
Review Created: 01/31/2018 05:47 AM
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you for taking the time to leave a great review. We apprectiate your business!

TOM B. on 01/30/2018
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"Continued great service."
My autos have been serviced by this location for the past three years. Each time I need to set up an appointment to getting my keys at the end of the service, I have experianced great customer service.
Vehicle: Nissan Titan
Service Date: 01/29/2018
Review Created: 01/30/2018 10:48 AM
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you for taking the time to leave a great review. We apprectiate your business!

STEVE M. on 01/23/2018
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"Repair of 2012 Ford Escape"
Left vehicle overnight due to possible leak that they needed to see. It was diagnosed as a CV Axle Leak. Owner e mailed me an estimate quickly and we were able to get the repair handled quickly using OEM Ford Parts. Overall i'd give the repair process an A!
Vehicle: Ford Escape
Service Date: 01/18/2018
Review Created: 01/23/2018 02:30 PM
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you Steve for taking the time to leave a great review. We apprectiate your business!

BEVERLY M. on 01/20/2018
Recommended badge inactive Recommended
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"Great friendly place "
Stopped by for a state inspection. We're kind of new to NC and didn't know a lot about State inspection. They were very friendly and helpful. They got me right in and got my truck inspected. They explained what we needed to know about the inspection. Great place!
Vehicle: Chevrolet Silverado 2500HD
Service Date: 01/18/2018
Review Created: 01/20/2018 05:14 AM
Michael T. at Westlake Auto & Tire LLC responded on 02/05/2018

Thank you for taking the time to leave a great review. We apprectiate your business!

Displaying Review 1 - 20 of 1147 in total