Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

908 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Auburn, AL
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019
Auto Service
A quality mechanic/owner/shop with fair prices!
David W. from Whitt's Auto Service Center responded on 03/15/2019

Thank You For The Great Review
David Whitt


NM
Nathan M.
Opelika, AL
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Nathan said the business did a pretty good job. They took care of everything.
This review was collected via phone interview by Customer Research Inc.
David W. from Whitt's Auto Service Center responded on 02/14/2019

Thank You For The Great Review
David Whitt


MM
Matthew M.
Auburn, AL
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Matthew said he had no issues with the service the business provided. Everything went smoothly.
This review was collected via phone interview by Customer Research Inc.
David W. from Whitt's Auto Service Center responded on 10/30/2018

Thank You For The Great Review
David Whitt


PM
Parker M.
Auburn, AL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Parker said he received good service.
This review was collected via phone interview by Customer Research Inc.
David W. from Whitt's Auto Service Center responded on 10/30/2018

Thank You For the Great Review
David Whitt


SJ
Steven J.
Tuskegee, AL
Cadillac STS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Steven said the business has good service,
This review was collected via phone interview by Customer Research Inc.
David W. from Whitt's Auto Service Center responded on 10/25/2018

Thank You For The Great Review
David Whitt


EZ
Eric Z.
Auburn, AL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Eric said he was happy with his service, he just wanted thought the costs to be lesser. He's not blaming the facility, because they were very fair with the cost. There were so many things that had to be done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

ND
Nicole D.
Auburn, AL
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018 Category: Service
Nicole said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Stuart C.
Auburn, AL
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Stuart said the business was good, but not particularly excellent.
This review was collected via phone interview by Customer Research Inc.
David W. from Whitt's Auto Service Center responded on 08/07/2018

Thank You For The Great Review
David Whitt


KG
Kendall G.
Auburn, AL
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Kendall said the service went perfectly but, the quote was $10 less than the actual price.
This review was collected via phone interview by Customer Research Inc.
David W. from Whitt's Auto Service Center responded on 05/11/2018

Thank You For The Great Review!Sorry about the miss Communication I assure you it was not intentional. We do appreciate you Business.David Whitt


KH
Kenneth H.
Waverly, AL
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Kenneth said he thinks the business could have taken more time and gotten his vehicle a little cleaner.
This review was collected via phone interview by Customer Research Inc.

SE
Sandra E.
Auburn, AL
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018
Prompt Service
Went above and beyond and got our vehicle back to us quickly. Pleased with speaking directly with the owner at all times. Very accessible, understanding and accommodating. Would highly recommend them.

BC
Ben C.
Alexander City, AL
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Ben said his service was done as advertised.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Auburn, AL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2017 Category: Service
William said the employees were nice. They provided very good service. However, he would have liked them to have repaired all of his vehicle's issues and not just some of them.
This review was collected via phone interview by Customer Research Inc.

JG
Jackson G.
Athens, AL
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Jackson said the service was good. The employees completed it quickly.
This review was collected via phone interview by Customer Research Inc.

RM
Rob M.
Auburn, AL
Chevrolet Uplander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Rob said this business was very nice and helpful. They were great but a bit pricey.
This review was collected via phone interview by Customer Research Inc.

JC
Joey C.
Auburn, AL
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017
Quick and thorough
I've had several repairs done at Whitts. They were always professional.

KM
Katie M.
Auburn, AL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Katie said her overall experience was good.
This review was collected via phone interview by Customer Research Inc.

AB
Austin B.
Auburn, AL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Austin said the business was quick and efficient. They did what he expected them to do.
This review was collected via phone interview by Customer Research Inc.

DJ
Donna J.
Auburn, AL
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2017
Widow fix
Nice people. Repair is doing ok so far. To me, the cost for labor ( over $90) for a job that took less than 30 minutes was a little on the high side.

CH
Chris H.
Auburn, AL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Chris said the service was good.
This review was collected via phone interview by Customer Research Inc.