2011 Hyundai Veracruz

Average Score

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(207 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(207 Reviews)

Reviews


CR
gravatar
charity R.
2011 Hyundai Veracruz
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2021

Angry customer

I have never in my life experienced a car this AWFUL. Not only has everything fallen apart on it like door handles, the liner around windows and a million other things but this car was recalled for the oil leaking all over the alternators. The 1st time it happen and I broke down on the interest at least they fixed it at their cost and had the dealership loan me a car, but 2 weeks ago when I broke down on the side of the interstate with my small child, not only did I have to pay $175 to have it towed I find out its the same problem as the first time and its been recalled again but this time they don't have a remedy AKA a solution to fix the problem therefore I have to pay out of my own pocket to fix it and they refused to pay for a rental and since the dealership didnt have any vehicles to loan me I've been without a car for almost a week. They are completely responsible for my car being out of service yet unwilling to do ANYTHING to help meIIII Worst company and car Ive ever had to deal with. DO NOT BUY FROM THEM!!!!!!!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JG
gravatar
Jeannette G.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/10/2018
Verified Review

More repairs that I expected

I bought my 2011 Veracruz brand new. I initially did all the routine maintenance according to the manufacture recommendation, but after the 60,000 maintenance where the dealer/service advisor told me that some of the items weren't performed because it was decided they weren't necessary, I have been more selective in what I have done and where. The end of 2016 I had some front axle problem on the drivers side which was covered under warranty, and then in early 2017 I had the same problem on the passenger side, again covered under warranty. Both of those repairs would have been expensive had they not been covered and I was told it was a common problem on the Veracruz. July 2018, while driving down the road, I experienced a noise similar to being hit with something and parked and looked over the car, found nothing. Got home, tried to lower the drivers window and found it wouldn't work. Apparently the window regulator was broken. The warranty on that was 5 years, 60K miles and my car was 7 years and 75K. Cost to repair, $874. All in all, I have found this car to fairly reliable but when it breaks the repairs are costly.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 08/10/2018 02:27 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

BC
gravatar
Brett C.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2016
Verified Review

Thank goodness for 100,000 mile warranty

This vehicle has generally been good and reliable. Over the last 5000 miles, I am drawing great concern. Prior to this, the only issues the car had were a bad USB connection, the driver door interior handle became inoperable, and the weather lining on the sunroof came loose. But in the last few months, the vehicle needed two repairs on the engine block that would have costs thousands of dollars each, but were covered under the warranty. Now it needs a knock sensor to the tune of $800. The car just turned 90,000 miles. My last two cars, a Geo Metro that lasted 138,000 miles and an Acura 2.3 CL that lasted 163,000 miles needed nothing like this. So this is very concerning. Car otherwise does what is expected. But I am unsure how long I can hang on to this with this sudden spate of major repairs.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

AB
gravatar
Allen B.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2018
Verified Review

Happy with my Vera Cruz except for...

Would have given 5 stars but the valve cover oil leakage onto the generator is a problem that Hyundai just can't seem to solve. In 2014 Hyundai issued a Technical Service Bulletin 14-01-044 at the behest of the NHSTA requiring Hyundai to replace, when required, the gasket and generator in the event of oil leak/contamination. While the gasket replacement in 2014 should have fixed the issue it has not. My Vera Cruz has now had the gasket and generator replace FIVE times. On the plus side, Hyundai USA continues to back their product by replacing the gasket and generator when the need arises at no cost to me.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JG
gravatar
Jeannette G.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/20/2018
Verified Review

Lots of breaks

I wrote a review just a month ago when my window regular broke, not covered under warranty. Since then I have also replace the front passenger inside door handle, again not a warranty covered item. When the car was only a few years old I had to replace the front drivers side door handle, covered. I have to say that some of the issues I have had with the Veracruz make me believe it is not the best made vehicle. I had axel related problems on both sides of the front end, covered thankfully, but one wonders why a car with only 75K miles and 7 years old would have the issue to begin with, door handles and windows that break. Hyundai may advertise a great warranty, but better would be a great warranty and not to need it.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

ES
gravatar
Edmund S.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2016
Verified Review

My Veracruz

My Veracruz is one of the best vehicles that I have ever owned.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

DK
gravatar
David K.
2011 Hyundai Veracruz
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2016

Pretty good vehicle

Great creature comforts, mechanical not so good.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

LS
gravatar
Lawrence S.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Verified Review

Family car

We are very proud of how the car performs. Long trips are easy in this vehicle.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

PD
gravatar
Patricia D.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2016
Verified Review

Veracruz review

I absolutely love my Veracruz. It is stylish, roomy and comfortable. Above all else I feel completely safe driving in it! The only downside is that my particular one has had several alternator problems.... Also, if I am a passenger in the front it feels like I am sitting lower than when I drive...it would be great to have the same seat options on the passenger side. Passengers in the back have always commented on how comfy the back seat is for short and long drives. I would definitely get another Hyundai.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JJ
gravatar
Joyce J.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/30/2016
Verified Review

My Veracruz

I love the comfort and reliability of my car. It is so airy and spacious inside I feel like I am driving around in my own living room. People often admire the outside of the car and the pretty light blue color. It is a shame they don't make it anymore.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

FF
gravatar
Francine F.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2016
Verified Review

my Veracruz

I love everything about it. i do miss not having day time running lights because I forget a lot of times to turn the headlights on when it start to rain. This SUV is very roomy and great for long trips.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

CH
gravatar
Crystal H.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2016
Verified Review

Hyundai Veracruz

Overall, I love the Veracruz. My only complaints would be the interior door handles. They are very easily broken.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

AS
gravatar
Abraham S.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/13/2017
Verified Review

Hyundai Veracruz Is Not That Bad

Hyundai Veracruz is not that bad but Hyundai could have made this vehicle a bit bigger for more leg room and comfort. I just wish that this vehicle was not so picky when it comes to certain things (tires, other parts, etc). It is built well but could have been better with performance. It is fun to drive. The price could have been made cheaper or have a big size SUV be under $21,000. It would also be better if the rear seats (2nd & 3rd row), could be moveable like the front for leg room with different people's needs. When driving they could have also made the shocks a bit more softer, instead of it being so bouncy. Overall, it not a bad SUV. Its nice!!! Hyundai should not have stopped making these Veracruz's!!! They should redesign it and bring it back in market with lower pricing and more features with more space and leg room.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

RB
gravatar
Rita B.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2017
Verified Review

Great car

Over all a good car
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

DK
gravatar
David K.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2017
Verified Review

Nice

Well thought out interior design. Engine & trans-axle poorly matched.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

AG
gravatar
Alison G.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2017
Verified Review

Love my Verarcruz - Hyundai made a mistake by no longer making these

I love my Veracruz, it has been a great car. I am disappointed Hyundai doesn't make it anymore. For us having the biggest SUV in our price range is what mattered. The Santa Fe is not a comparison. Hyundai needs to bring this one back!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

WC
gravatar
William C.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2017
Verified Review

Nice size

This car is bigger than it looks on the outside! I wasn't looking for 3rd row seats, but I love these. I love that my passengers can control their air also.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JB
gravatar
Janine B.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2017
Verified Review

Great car!

I have enjoyed this car.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

MG
gravatar
Margaret G.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2017
Verified Review

My 3 Ed Hyundai

My third one. That says it all. Only reason 4 stars instead of 5 is the visiability of the temp and clock on the dash
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

MS
gravatar
Marilyn S.
2011 Hyundai Veracruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2017
Verified Review

Veracruz 2011

Over all, very good vehicle. Enjoy driving. Some interior features, like door handles, cheaply made.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

Displaying reviews 1 - 20 of 207 in total

Sponsored Dealer


  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Prestige Hyundai
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1612 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(21) ReScores