The minute I arrived at the dealership I was given 5-Star service. Everyone was so nice and worked w
ith me on the financing at top priority and set everything up in a way that works for my budget and got me in the car that I wanted! The only setback was it took so much time, but that was due to a mix up on VIN numbers with another vehicle similar to the one I wanted to purchase. Once that was cleared up everything else ran smoothly.
Brought my vehicle in for regular service. Was greeted quickly with a smile. Had my vehicle serviced
and was out in a little over an hour. Very clean facilities,very professional. Will definitely be going back.
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I brought my car to service and Brittany is helping me with my car. She is very nice and friendly. Sh
e ask me what is wrong with the car and I told her. She took great care of me and make sure my car is running great. She is wonderful ❤️ and I love her. She have a great personality. I think she did a very good job. I will keep coming back
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I recently leased a 2026 Hyundai Tucson from Fox Hyundai in Grand Rapids. Everyone was super friend
ly, knowledgeable and very helpful to me. Ron listened to me and what I wanted and found me exactly the vehicle. I never felt pressure from him when I told him that I wanted to explore other vehicles before committing, wanting to make sure. He smiled when I came back. He took his time explaining features of my vehicle before I drove off. Plus he took me around the building showing me where to go for oil changes and service and introduced me to different people who I may have contact with. I feel confident that if I have any questions that I can contact him for answers. Overall I was pleased with everyone at Fox Hyundai.
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I would like to thank your company for having excellent personnel in the sales department, I had exce
llent customer service experience when dealing with Mr. Wells, excellent support and very knowledgeable in all automobiles make, model and products. Chris Wells answer all questions and concerns I had during my visit at the dealership.
He also provided timely and helpful advice regarding vehicle I was searching for. He let me know all the important information regarding vehicle including its features. He was extremely attentive, and he listened to all my concerns with a great deal of patience. is a critical requirement for me. He has a caring approach; he is a true professional. Please accept my gratitude for an amazing experience. I would especially like to commend Chris for his professionalism and superlative skills.
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