I was sold my first "official" car by James who is new to the Ciocca team. He did an absolutely amaz
ing job! He was super nice and receptive to my wants and needs! 10 out of 10! I will only buy cars from ciocca for the rest of my life ❤️
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10450 North Federal Boulevard
Westminster, CO 80234
4.6
(222 Reviews)
ReScores™(8)
DB
Excellent & professional staff
I was immediately assisted with the details of my service being completed at my appointment.
Staff i
s extremely clear with description of warranty coverage & my financial responsibility.
Brandon was very courteous & professional.
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After learning that my 2008 Hyundai Sonata had "died" I knew I had no choice but to replace it. Nath
aniel Beaver started the process for me. After asking lots of questions regarding my needs he came up with the perfect solution. I am now the proud owner of a new (to me) 2021 Kia Soul. There was no hard sell...He was very knowledgeable about the car. Then I met the "money" man Joshua Isonhart who made the final buying process so very easy. Both these gentleman made what I had thought would be a time consuming, difficult process into an easy one.
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This is my family 3rd purchase through Hyundai. The sales man Darrell always does what he says. We we
re offered a warranty things were smooth, This new vehicle was delivered to my wife and I. It was too small we didn't like it. after I received my brand new 2026 Kona, I had it sent back Devin is the finance person my wife and I were dealing with, I had to tell my daughter I didn't want the vehicle and I wanted something bigger without warranty. Devin took his time we all waited around on the new paperwork. I felt disrespected as a customer. Devin mentioned to my daughter Denise that he has been having this job for over 25 years and he has never had anyone have coverage on a vehicle though insurance and be actually covered, without it being the correct insurance so I didn't feel comfortable at all. I called my daughter and had her to call him and ask for the paperwork. It was after 1 PM. He rushed to get the paperwork to us while we were purchasing a warranty through him which we didn't need, and moved his feet slow when we dropped the warranty. Every customer should have respect.
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There is a scam in which a South Charlotte Hyundai customer receives a very authentic-looking letter
claiming to be from the dealership. It will have exact information about your car, and is offering a "maintenance package" to protect you from the "high costs" of maintenance. It is signed " Ryan Davis, Vehicle Protection Coordinator, South Charlotte Hyundai.
If you call, they act the part well, aiming to get your credit card number. Don't fall for it. They reportedly will bill your card and yet you will never locate or reach them. The fraudsters could actually be anywhere in the world.
While the dealership sales people are very aware of this scam, trying to contact top management about it results in silence.Perhaps that is from legal advice?
Someone actually caught in the scam could report it, e.g., to the FTC or NC authorities. But advice from an attorney friend is change your credit card, seek credit from your card company, and block their communications.
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As a first time car buyer, this process was so seamless. Floyd was my dealer and was very helpful in
answering all my questions in a timely manner. I went to a couple dealerships and no one gave me the same honesty or personalized experience as Mr. Floyd. His transparency led me to make the best decision for myself based on my wants, needs, and safety. Not just a sale. Rashard helped me with finances and warranty and offered the best safety advice for my money. 10/10!!!
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We had the privilege of working with Danny Diaz when purchasing our new Tuscon. Danny was friendly,
willing to spend time finding the color we wanted and to help us with the technology on our new vehicle.
He went above and beyond in supporting us to get the Hyundai app to work. During our purchase time he kept us updated about progress in finding the car, our completed credit application and as much of the finance paperwork as possible. He made our experience a positive one.
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