Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1830 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


FY
Frances Y.
Rienzi, MS
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
GREAT SERVICE
thanks
Martavius Y. from Barnes Crossing Hyundai responded on 12/17/2018

Thank you for your great survey! We appreciate your business and are looking foward to your next visit!


TW
Tanya W.
Fulton, MS
2013 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/16/2018 Category: Service
Disappointed
Communication could be better. Dealership should do better at standing behind the vehicles they sell even if they are used.
Martavius Y. from Barnes Crossing Hyundai responded on 12/17/2018

Mrs. Little,
I cant apalogize enough for the delay in recieving your new engine and very sorry we didnt exceed your communication expectations. Please call me if i can answer any questions or concerns. And have a merry Christmas!

-Seth 


LM
Lonnie M.
Booneville, MS
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2018 Category: Service
ljm
good job

RM
Rick M.
Glen, MS
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Customer service
Cody and all the guys and girls in service and scheduling go out of their way to make sure my daughters car is taken care of , and I appreciate that since she is a student at Ole Miss and does a lot of traveling. Good job folks, and thanks.
CODY H. from Barnes Crossing Hyundai responded on 12/12/2018

Thank you for the great review, we appreciate your business.

Cody Hood
Service Manager
662-844-1383

FT
Frankie T.
Coffeeville, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Service
Jonathan stayed a little late waiting on me to arrive. Had rental ready and I was in my way home. Car fixed next day

LS
Lori S.
Corinth, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Excellent service
Everyone is always so helpful and friendly!! Keep up the awesome customer service!!!

Verified Customer
Corinth, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Oil change
Went in for oil change and tire rotation and to have my sun roof looked at and nothing was ever said about it after waiting almost 3hrs.

DY
David Y.
Guntown, MS
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Kind people
Service was good

CB
Charles B.
Pontotoc, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/07/2018 Category: Service
No Oil changes at this place
Everything great except price. Would not recommend this business for oil changes.
JUNE D B. from Barnes Crossing Hyundai responded on 12/11/2018

Thank you, for your reveiw. 

Martavius Y. from Barnes Crossing Hyundai responded on 12/11/2018

We are aware of your issue and will in in touch soon. 


BR
Brent R.
Tupelo, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Prompt attention! Fast service!
Great people to deal with. They truly act as though they appreciate your business.
Martavius Y. from Barnes Crossing Hyundai responded on 12/08/2018

Thank you for your great survey! We appreciate your business and are looking foward to your next visit!


Verified Customer
Prairie, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Satisfied
Helpful friendly and quick service

JJ
James J.
Mantachie, MS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Good service and didn’t have to wait long
Were very friendly and great service

SB
Sherlyn B.
Water Valley, MS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service with a SMILE
Continue the good work and service.

DS
Donald S.
Tupelo, MS
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
As always fast and friendly service
CODY H. from Barnes Crossing Hyundai responded on 12/05/2018

Thanks for the great review, we appreciate your business.

Cody Hood
Service Manager
662-844-1383

AB
Arnetta B.
Tupelo, MS
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Good
It was a better experience than the last time

JH
Josephine H.
Calhoun City, MS
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Friendly.. Tell you what your problem. And help to solve it...
A good nice and helpful environment to bring your car ...The worker works with you to make sure you Understand what you are getting n explain the prices very well..So thank you for time and effort

Verified Customer
Columbus, MS
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Great Service Department
The staff in the Service Department is top notch. Very attentive, timely & genuinely care that the customer is taken care of. I drive from Columbus to this Hyundai shop (also my dealership) even though Columbus has both.
CODY H. from Barnes Crossing Hyundai responded on 12/03/2018

Thank you for the great review, we strive for 5 star service. If their is anything we can improve to earn this score please let me know.

Cody Hood
Service Manager
662-844-1383

Verified Customer
Tupelo, MS
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Great service!!
Always great service
Martavius Y. from Barnes Crossing Hyundai responded on 11/30/2018

Thank you for your great survey! We appreciate your business and are looking foward to your next visit!


CA
Crystal A.
Tupelo, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Hi thanks for my car
I would tell my friends about yal

Verified Customer
Blue Springs, MS
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Excellent service
BCHM ensures that I remember to maintain my car. That is essential to keeping a car operating at its best and at maintaining a car's value.