I brought my Mazda for a post purchase inspection after I noticed a small problem and this guys were
so helpful. They explained everything and even gave me recommendations on what steps to take next. Customer service is great!!
Also absolutely love their lounge section.
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My whole family(4people) got their car from Dougs and we are more than likely to come back to get our
next car from here than any other place. Friendly service and good cars all around best dealer around.
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Doug's is paranoiid about money, service is excellent
My car was photographed on my arrival.
The car was broken down: the serpentine belt was broken, no b
attery charging.
Thus, I got service without an appointment.
No complaint about the service, it was the payment that made me mad.
I chose 3% charge for credit card payment
but I was made to sign a blank piece of paper, without any explanation.
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This past weekend we drove from the Tri-Cities to Shorline to pick up our KIA Sportage lease vehicle.
We worked the deal via text with salesman Bryce. When we arrived, there were no, I mean ZERO, surprises or bait and switches. Everything was exactly as agreed upon and the team (including management and financial and of course the salesman) worked with expediency. We can honestly say that this team provided the best leasing experience we have had and we have leased/purchased at least 25 cars.
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18002 Bothell Everett Hwy
Ste 7
Bothell, WA 98012-6884
4.9
(454 Reviews)
HN
I had my Subaru Forester in for an oil change and checkup
These guys are very thorough. Last year they caught an oil leak that could have caused serious engin
e damage. And they did not go ahead and charge me to fix it but suggested that it was probably covered under my warranty. It was fixed for free by the dealer saving me hundreds of dollars!
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I wanted to let you know that I trust this place. I was skeptical but so glad I went with a family b
usiness. My car looks great. Thank you Raymon
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