Once again, a fast and phenomenal experience with the service department on my Genesis. Coy and his g
reat staff always take excellent care of us and make us feel like we are important, that’s why I call them my Hatchett Hyundai family. Theresa Frey
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From Mike Palenik
I wrote a bad review last night late when I was tired and frustrated. I bought a
2022 kia and did not understand how to use the controls.
It was late and we were all tired. I went back this morning to complain and Juan was very patient with me and resolved all issues for
me. Amanda was my sales person and was very kind and when I go back for my next car I will definitely ask for her.
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I recently purchased my fourth Hyundai. I highly recommend Donnie, my salesperson. He was very profes
sional and knowledgeable during the whole experience.
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Service Consultant Dan Bergeron: What this world needs more of...
I just want to take a moment to share with anyone needing a service consultant recommendation.
Dan B
ergeron is a breath of fresh air. He was assigned my daughters vehicle issues. He communicated with me over 2 hours away with honesty, kindness and unbelievable service professionalism. He was
very genuine in trying to evaluate the issues and being considerate with how to approach the car evaluation of issues. We trusted, that he was going the best route to just be patient to uncover our problem. He was requesting help from the corporate Hyundai on research of these type of problems
our car was experiencing. You could feel that he really cared and understood the situation, as he has
daughters too. He was successful in diagnosing the problem and gave us great advice on how
to go about our next step. What I am saying is that Dan Bergeron is a person the world needs more of
these days. Absolute sincere gentleman and I hope Parkway Hyundai of Wilmington knows how great
a Service Consultant they have in Dan. He even took a moment to come out to speak to me on his day
off, while we were getting things out of the vehicle. I would tell everyone if they need service, Parkway
Hyundai of Wilmington is a honest and exceptional service department. Thanks to Dan...we need more people like you in this world.
Anyone looking for a referral for a service consultant....Dan Bergeron
Thank you Dan, we are blessed to have crossed paths with you.
Sidney M.
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I really enjoyed my experience. Anthony explained the process and really worked with me to find the c
ar I wanted, even the correct color. It was a great experience, and I would recommend him to anyone!
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I took my 85 year old mother to look for a car at Chillicothe Herrnstein Hyundai. During the buying p
rocess she had a medical emergency. She wasn't able to complete signing the paperwork. The next day our sales associate Jake delivered the new car (out of town) to my mother's house and had her finish signing all the papers and drove her trade-in back to the dealership. We can not thank Jake and the entire staff for going above and beyond with great service. My mother is doing well and we highly recommend Herrnstein Hyundai for all your car buying needs.
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