Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,183 Reviews)

ReScore Reviews™ (25)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
96% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews


MW
Melissa W.
Circleville, OH
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Great service
Excellent customer service!!! My appointments are always on time and they keep my car clean. I will not go anywhere else for service.
JEFFREY C. from Herrnstein Hyundai responded on 07/01/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


Verified Customer
Vanceburg, KY
2020 Hyundai Venue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Excellent customer service
Work with you to fit service appointment to your schedule
JEFFREY C. from Herrnstein Hyundai responded on 07/01/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


Verified Customer
Chillicothe, OH
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020 Category: Service
Service was prompt and estimate given was on target.
Fixed window on 13 year old vehicle with no problem. Service manager was professional and answered questions regarding repairs accurately. Wait time for repair was minimum and cost reasonable.
JEFFREY C. from Herrnstein Hyundai responded on 06/24/2020

You just made me smile. 


WG
William G.
Laurelville, OH
2017 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Thee people
overall gave me peace thank God for honest people
JEFFREY C. from Herrnstein Hyundai responded on 06/24/2020

That is a nice comment to get. Thanks for your business. 


Verified Customer
Washington Court House, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Great
N/A
JEFFREY C. from Herrnstein Hyundai responded on 06/24/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


Verified Customer
Chillicothe, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
2019 Hyundai Tucson First Service Appt
Erick, at the service desk was very attentive, courteous, and efficient.
The oil change and checkup time was not long at all.
The dealership was clean, we all wore masks, and safe distances We’re clearly marked.
My salesperson also helped me learn new ways to use My Hyundai.com!
JEFFREY C. from Herrnstein Hyundai responded on 06/22/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


CO
Clarence O.
Mc Arthur, OH
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
Great job!!
Very helpful to their customers. Friendly.
JEFFREY C. from Herrnstein Hyundai responded on 06/22/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


DM
Destiny M.
Chillicothe, OH
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
Good people
Did a really great job working with me to get my daughter a car
JEFFREY C. from Herrnstein Hyundai responded on 06/17/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


MS
Mark S.
Jackson, OH
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020 Category: Service
Excellent service
My experience at herrnstein service department was very easy and painless process I will most definitely return
JEFFREY C. from Herrnstein Hyundai responded on 06/16/2020

Thank you for the kind comments. Appreciate hearing from our customers and thank you for your business. 


TW
Tonya W.
Londonderry, OH
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Service
Friendly staff
Fast service
JEFFREY C. from Herrnstein Hyundai responded on 06/15/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


PM
Paul M.
Bainbridge, OH
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Service
They do good work.
I am always treated well and do not have to wait long.
JEFFREY C. from Herrnstein Hyundai responded on 06/15/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


Verified Customer
Chillicothe, OH
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Service
Happy customer
Always great service and friendly employees!
JEFFREY C. from Herrnstein Hyundai responded on 06/15/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business.


KC
Kimberly C.
Chillicothe, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020 Category: Service
The atmosphere
Everyone is friendly, helpful and courteous!
JEFFREY C. from Herrnstein Hyundai responded on 06/12/2020

Well we think you are pretty special also. Thanks for the vote of confidence, and remember we always appreciate your visits and your business. 


JD
John D.
Chillicothe, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020 Category: Service
BEST SERVICE DEPT. IN TOWN!!!!!!!
A-1
JEFFREY C. from Herrnstein Hyundai responded on 06/12/2020

Thank you for the comment. FYI we also have the best parts department in town. 


DH
Donald H.
Chillicothe, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020 Category: Service
Always treated great
Treated with respect every time I come in.
JEFFREY C. from Herrnstein Hyundai responded on 06/10/2020

Thank you for responding to the survey. We appreciate your input and we appreciate the time. Thanks for the five stars and thanks for your business. These days when someone treats you with respect and they comment on it, it makes you proud.