OVERALL MY EXPERIENCE WAS SATISFACTORY; NO MAJOR CONCERNS.
SHANNON IS AN EXCELLENT AMBASSADOR OF THE COMPANY AND SHOULD BE REWARDED FOR HIS LOYALTY.
HE TOOK
THE TIME FROM HIS BUSY SCHEDULE TO FULLY EXPLAIN REPAIR ITEMS NEEDED & WHY, WHAT I COULD DO TO IMPROVE CAR PERFORMANCE, AND HOW TO COMPLY WITH THE NEW HYUNDAI MAINTENANCE MILEAGE LIMITS.
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Salesman was very knowledgeable & friendly. We felt comfortable & not pressured. Negotiating was fair
ly straightforward & easy. Very satisfied with the features on the vehicle.
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Kyle and Josh made the entire process as painless as possible and had great personalities to match. T
hey listened, offered feedback, and showed a softer side than most pushy dealers. Kyle stayed late, came in on his days off, and went above and beyond to make my deal happen on a time crunch! Josh was easy to understand, fair, and funny which made financing a heck of a lot more enjoyable!
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I was very impressed with Patrick Boyer's service at the Bloomington Indiana Hyundai dealership yeste
rday. My car needed several repairs which took two full days of work. Patrick got approval for several of the expenses to be covered by my service contract. He kept in frequent contact, updating me on his progress and assigned a loaner car for use overnight which was extremely helpful. He was professional, friendly, and a pleasure to work with. I highly recommend Patrick and this dealership's service department.
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Because of the service department, I have bought 2 Konas from them. I can drive in for any small ite
m and NATE in the service department is right there with with a quick solve to my problem. I recently discovered I have a portable flashlight built into the former cigarette lighter. Who would have thought?? I highly recommend this service department. Also, Kyle, who has worked on my car there is awesome-everyone just seems to be on top of their game there. With all the competition in the area, they definitely deserve a 5-Star rating!
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First off I would like to say thank you to the whole Hyundai service team for all their hard work.
Secondly, I’d like to thank Mike Schmidt in particular. He really knows how to treat a customer and have a fun time while doing it. You can tell this man really enjoys his job. Thank you for being efficient, accommodating, and just plain awesome! Yeah baby!
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The service is incredible, very knowledgeable and friendly staff. I trust that the service done and/o
r recommended is what is needed. The staff even know us by name. I wouldn’t change them and totally recommend them.
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I’m never disappointed when I’m in this establishment. The service department always provides me with
extensive details concerning my vehicle whenever I get an oil change. I’m always impressed with Sales team and Finance Department with their enthusiasm. Adrian Robinson “The Bank” goes above & beyond to provide outstanding customer service when discussing vehicle options & future purchases.
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I have a new Hyundai Tucson Hybrid. Love the drive, milage. Still learning all the new features. Had
a problem on Monday starting the car. Called Austin and he walked me through my issue. I was not pushing the brake hard enough to start car went into accessory mode. As I said learning everyday. I have had nothing but a great experience with Parks dealership, from the salesman Teddy and now Austin. Our last three cars have come from Parks. People are friendly from the front office to the service department. Highly recommend this dealership. Frances S
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