ReScore Reviews™ (20)
Good morning lisa, we always appreciate your feed back as it allows us to help better ourselves.
As you recall we spoke about all the concerns that you have stated. I promised you i would call you the next day and I did. When you didnt answer i left a long detailed message as well. We never intended to take longer than axpected and always want to be considerate of your time,Unfortunately with christmas and new years we had a huge delay in some our part deliveries.
Im not sure how to remedy your concerns except to again offer our sincerest apologies and to do everything we can to not cause any unnecessary delays in the future.
Unfortunately,I do not agree with your 1 star score as we diagnosed your vehicle complaint of a transmission concern at no charge and fixed your concerns correctly.
lisa we wish you nothing but the best and if you ever have future concerns please feel free to ask for me and i will do everything in my power to help you in a timely manner.
Just a heads up that you may have a phone issue and might be missing some voicemails because both myself and Buddy left them for you and you seem to not have received them for some reason.
Will most likely return
Good morning Susan,Thank you for the feedback as we always look to improve our clients experience. Was there a specific question that buddy could not answer for you? I would be glad to find any answers you were looking for.
Im sorry that you left us dissatisfied but if there is anything i can be of help with please feel free to reach out to me and ill be glad to help. Until then we will take your criticisms as constructive and try to better ourselfs.