On October 28 I visited your dealership to look at a Tucson hybrid and was appt by Matt Steward. I to
ld him up front that that I be was only gathering information as there were many factors that would have to fall in place before I could make a purchase. He was very patient, brought up a Tucson for me to look at. I decided it was not for me and decided on a Santa Fe. I told Matt I would get back to him and left. I received a follow up phone call and he was not pushy just keeping in touch. On November 3 I called Matt and told him everything was I place and I would be in that afternoon. My wife and I had settled on a Santa Fe and wanted to look at a red one.Matt had to go get the vehicle. We liked the color and began the negotiations. There was some give and take and at no time did my wife or myself fee uncomfortable or pressured. We agreed on a price and then we met with Kelly, another pleasant experience. We went over options and again a relaxed and no pressure experience. My experience with the sales and finance department we excellent. I was pleased with Matt and Kelly and so far. Kelly went over everything on the contract and forms we signed and Matt took the time to
go over the vehicle impressing me and also e-mailed to thank me for the purchase and to make sure I knew that if I had any questions to come by. From beginning to end it was a pleasant experience and I will recommend both Matt and Kelly and Suntrup Hyundai .
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Great Service. Great negotiation. They stayed late just to finish my deal. Thanks to cayden and Chris
tian for going above and beyond. I have purchased 5 cars from this dealership and it has always been a good experience. Definitely recommend.
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If I could, I'd give Angie Clark 100 stars! She rocks!!!
My sister passed away a couple of months ag
o and I inherited some money from her. The gal that helps us clean our house had fallen on some hard times and because my sister and I had become good friends with her and her sister I wanted to help and I know my sister would have too. Since my friend is always having car trouble, I thought I would buy her a used car that would be more reliable. My financial advisor, Stephanie, when I told her this, said it just so
happened that her niece Angie was a car salesman and would work hard to find me something reasonably priced but well maintained and not a money pit. And when my financial advisor tells me to do something… I do it because she is super smart.
So I just called Angie, right away and in less than an hour, she had found me a used car that was super clean, one owner, cleared by their mechanics. The next day, Angie drove to my house, which is a long way from Peru, to show me this car and it was beautiful. It had a lot of miles on it, but the engine was so clean I could eat off it. Aside from a few little dings on the very front of the hood, this car was immaculate! So I put a deposit down on it right then. Now the following day, Angie brings her daughter and her granddaughter with her to deliver the car straight to my friend. Keep in mind, they had already been on the road for over an hour, again just to get here. My friend worked an hour longer than I thought she was going to so Angie had to sit and wait for her and she did! Angie, even found a big red bow and brought some balloons. Finally, my friend comes home from work and sees the car and the balloons and is moved to tears. And Angie,'s daughter filmed it all on her phone and it's just a beautiful touching moment. So to say that Angie, went above and beyond is an understatement, she worked her ass off! So I'll just end by repeating… She rocks! 🤘
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Would just like to say thank you Jeremy and the service department for the maintenance on my truck
, after buying the vehicle from Galles in albq , and they were not wanting to maintenance my vehicle, as agreed in the warranty, Larry H Miller , and Jeremy were very helpful , Thank you again .
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Tom Hamme at Heritage Hyundai did a wonderful job getting me everything I wanted in my vehicle and at
the price I wanted. Go see him you won't be disappointed.
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1519 Scranton Carbondale Highway
Scranton, PA 18508
4.6
(2,564 Reviews)
ReScores™(76)
CR
New Transmission
I just had a new transmission put in my 2011 Elantra. Took 2days from ordering to driving away. Very
fast. Management and staff are very polite, professional, and knowledgeable. I was very apprehensive,But Launi put my mind and worries at ease. Answering all my concerns .No matter what time of day, how busy they are , or whatever may be happening Launi always greets you with a smile and answers any questions. I am beyond pleased with the service. Thank you
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Had an awesome experience with matt; no pressure, chill, worked with me to get the price I wanted, an
d everything where I needed without any sales shenanigans.
Even gave help after the sale was completed, above, and beyond!
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We bought a car from Taylor Hyundai. Our sales consultant Richard Smith was great. He was very friend
ly and patient with us. He answered all of our questions and explained them in detail. Overall we had an easy car-buying experience.
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