ReScore Reviews™ (34)

ReScore
Overall Rating 4.5882344/5Overall Rating 4.5882344/5Overall Rating 4.5882344/5Overall Rating 4.5882344/5rating 4.5882344
Original
Overall Rating 1.8235332/5rating 1.8235332rating 1.8235332rating 1.8235332rating 1.8235332
90% Would Recommend
100% Business Response
Latest Review 2 days ago
Clarice D. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I continue to receive great service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 03:30 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/19/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
India B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"👍🏾"
👍🏾
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/18/2018 04:25 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/19/2018

Thank you, we appreciate your business.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Dariana M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
They took really good care of my vehicle and didn’t try to oversell or convince if anything extra. They did what was needed and were professional. Very nice.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/18/2018 04:15 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/19/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Billy S. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Slow Service"
Holiday customers without an appointment.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 02:20 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/19/2018

We apologize for the length of your recent visit. We try to accommodate all of our customers even without an appointment. We appreciate your business, thank you for your patience. We look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Michael L. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continueos Improvement"
I’ve had good and bad service with this Dealership but the last two appointments and service has been outstanding.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 11:06 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/18/2018

Thank you, we appreciate your business. Thank you for the comments, we are working very diligently to give our customers a great experience.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Efficient, clear, and reliable
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:05 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/18/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service is great"
staff is always so friendly
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/18/2018 06:11 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/18/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Professional and corteous service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/17/2018 06:10 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/17/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
John P. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Detailing"
After servicing Car detailing is terrible that’s why 4 stars instead of 6
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:25 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/19/2018

We apologize for the concern. We will be in touch with you to discuss. We appreciate your business.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Great job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 01:27 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Carmenzita S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Taylor Hyundai"
Taylor provides super products and service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 11:23 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Herbert M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really enjoyed the service"
Didn't take as long as I expected
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 11:07 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"exceptional"
Our service was not only excellent, but the care that we got from the service agent who handled our car was exceptional. Highly recommend this service department - not only for the service that your car receives, but also for the service that you receive.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/16/2018 10:48 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business and look forward to seeing you on your nest visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Tonya A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service and Speed of Service"
Customer Service was great. Speed of service was excellent. I turned my car in to be worked on one evening and it was ready for me by the noon the next day!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:16 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Sherider S. ReScore Review on 01/17/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Our concerns"
Thank you Bobby for contacting me about our rating and concerns. I informed my wife of our conversation and she is happy with what she heard. Well done!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/16/2018 05:54 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Untrustworthy!"
I will be searching elsewhere for my next car.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/16/2018 05:54 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you for talking our call today. We apologize for the concerns you had and we are glad we were able to resolve them for you. We appreciate you visit and look forward to seeing you on your next service visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Marcella W. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"comefortqble,lots of coffee,and very professional"
to come is a treat!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:56 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Andria F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out in the same day"
Had an oil line leaking, and my local car shop told me I had to go to the dealer to have it fixed. I brought the car over that same day, was given a loaner car, and the car was fixed and back w/me that very evening! Plus, all the work that had to be done was covered under my warranty, so it was free! I also got a car wash, vacuum, and free synthetic oil change. Thanks, Taylor Hyundai.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 01/15/2018 04:21 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/16/2018

Thank you, we appreciate your business.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Friendly staff, always helpful.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 01/13/2018 01:06 PM
Bobby O., Service Director at Taylor Hyundai responded on 01/15/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Chris L. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/13/2018 04:29 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/15/2018

Thank you, we appreciate your business and look forward to seeing you on your next visit.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/13/2018 04:15 AM
Bobby O., Service Director at Taylor Hyundai responded on 01/15/2018

Thank you, we appreciate your business.
Sincerely,

Bobby Owens
Service Director
706-868-1200 x453
bowens@taylorautonet.net
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