I was previously quoted +$15k for a new tranny for my 13 RX350 F Sport by the dealer in which my warr
anty company would not proceed with the claim. I took the car to LexTech with Mya being my Service Advisor. I have to say that Mya was very food in keeping me updated with interactions between my warranty and after about a month of fount back and forth with the warranty company, Mya accused me that the warranty approved of the $10k repair with a new tranny. I can't thank Mya and the staff enough at LexTech for all they did.
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Victor was very courteous from the outset, and clearly competent with my 328i. His advice was clear,
his work was perfect. The whole experience was very professional. I will never take my car anywhere else. And on top of that, he saved me money.
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Fred's diagnosed the starter problem on my Cadillac quickly. They called me with an estimate that I a
pproved and they had the car finished in the time that they stated. Fred's Wrenchouse is an excellent shop to take your car. Thank you.
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Scott and his crew take great care of our vehicles, and by extension, take great care of us. Everyon
e there always takes time to explain any problems found and what was done to fix them. We've been customers for years.
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Tom, one of the service advisors at JAR, understands that a 2007 Hyundai Sonata doesn't need premium
new tires. That's just one of the ways that JAR helps to keep costs down. They found matching quality tires at a cheaper price than premium options. For my Honda Odyssey they found some after-market parts and, after getting my approval, used those in a repair. Tom even found some coupons for me and applied them to my final bill. After taking cars to the dealership for years, JAR is a breath of fresh air. They get the job done but with so many less surprises on the final statement!
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I was very impressed with the customer service. The price was very competitive, thye were very thoro
ugh in the work performed, and they provided an explanation of the work completed and warranty. I will be taking all my vehicles to Stability Alignment and brakes for service in the future.
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