Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

405 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


MB
MICHAEL B.
Emeryville, CA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Another excellent experience with Fred's
Fred went well beyond my expectations fixing the computer problem and getting the car in shape to pass the smog test.

Verified Customer
Berkeley, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Check Engine Light
First time I've gone to a mechanic and had a truly great experience. Will definitely be back.

Verified Customer
Richmond, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Thank you
I really appreciate the great service from start to finish. Thank you

SS
Steve S.
Alameda, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Steve said the business did everything as they described.
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Alameda, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Thomas said the business has always been smooth with him and very fair.
This review was collected via phone interview by Customer Research Inc.

TA
Tobin A.
Alameda, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tobin said the staff and the service were great at this business.
This review was collected via phone interview by Customer Research Inc.

TC
Teri C.
Oakland, CA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Teri said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Alameda, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Reliable and efficient service
Fred always provides efficient and reliable service for reasonable prices. He has even arranged rides for me back to my home when I had to leave the car for service.

SP
Sason P.
Alameda, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Sason said that he was very satisfied with the service this business provided and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

TB
Torance B.
Alameda, CA
INFINITI EX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Torance said the business did a good job. They forgot to call and tell him the vehicle was done.
This review was collected via phone interview by Customer Research Inc.

KW
KATHY W.
Alameda, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Excellent customer service
I have a 1998 Rav 4. She is my baby. Bought her off the showroom floor. Barry, Fred and crew take such good care of her. Love this place.
Fred H. from Fred's Wrenchouse responded on 10/12/2018

Thanks Kathy!

Fred's Wrenchouse

PK
PEGGY K.
Oakland, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Fred's is full of heart, that's what's so special about this shop.
My Econoline van had a new differential replaced this week, and the van drives like a new car. We have been coming to Fred's for many years and always trust that they will do whatever work needs to get done to keep us rolling. We feel very taken care of and are so glad we can get to see Fred and Barry when we visit.
Fred H. from Fred's Wrenchouse responded on 10/12/2018



Thanks Peggy!


PW
PAUL W.
Alameda, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Highest quality service.
Been bringing my vehicles here for service since I moved to Alameda in 1991. I'm moving out of state and I will be at a loss to find a new shop that comes anywhere near the level of service at Fred's. I will miss Fred, Barry and the rest of the crew...
Fred H. from Fred's Wrenchouse responded on 10/12/2018

Thanks Paul! Good luck on your new journey in life.

Fred's Wrenchouse

RF
Rolando F.
Alameda, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Rolando said they are very honest and dependable. He stated that what he promises he delivers.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Emeryville, CA
Mazda B2300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Straight Shoooter
Fred was recommended to me by my local mechanic because they did not service the style truck I had purchased due to it being a domestic foreign truck.

Communication was on point from the start, and I always felt in the loop with every step.
Fred H. from Fred's Wrenchouse responded on 10/12/2018

Thanks Mark!

Fred's Wrenchouse

OM
Oliver M.
Oakland, CA
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Oliver said the staff did everything he asked for.
This review was collected via phone interview by Customer Research Inc.

SM
Simo M.
Berkeley, CA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Simo said the cost was a bit high.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oakland, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Fred knows his work
great work, good price, will be back for more service.
Fred H. from Fred's Wrenchouse responded on 10/12/2018

Thank you!

Fred's Wrenchouse

CA
Chase A.
Oakland, CA
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Chase said they did great at explaining the services. They got the job done fast and did a good job, Also they are a group of good guys.
This review was collected via phone interview by Customer Research Inc.

WB
Wendy B.
Alameda, CA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Wendy said the staff always give her great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 405 in total