Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

420 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


DG
DAVID G.
Oakland, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Radiator
Did the job as promised & on time.

MH
Mailk H.
Alameda, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Mailk said it is wonderful service every time at this business.
This review was collected via phone interview by Customer Research Inc.

GB
GREG B.
Emeryville, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Everyone at Fred's is fantastic!
Everyone is friendly, helpful, and knowledgeable. I feel safe and happy taking my car to Fred's!

SA
Steve A.
Alameda, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Steve said this business is the best. He takes all his vehicles here.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Alameda, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Tony said the service was great. The work was done with a fast turn around time. The service price was good.
This review was collected via phone interview by Customer Research Inc.

JH
JUDIE H.
Alameda, CA
Oldsmobile Bravada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019
Always friendly
Always friendly and have no problem answering questions in laymans terms so their customers understand

DB
David B.
Alameda, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
David said they did the work that they wanted too. They kept the vehicle, drove it to where they needed to smog test it, as well as picked him up after the testing was done. Also they do great work.
This review was collected via phone interview by Customer Research Inc.

EL
ERIN L.
Alameda, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
All around best!
The team at Fred’s Wrenchhouse are all around the best at their craft! They are hard working,friendly and great at what they do! They have honest prices and are so accomodating .

AT
Aaron T.
Alameda, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Aaron said they gave him good service,
This review was collected via phone interview by Customer Research Inc.

MM
Marcus M.
Oakland, CA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Marcus said the business is friendly, they got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

CW
CHRISTOPHER W.
Alameda, CA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Great job
Did great job fixing blinkers

JM
JEFF M.
Alameda, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great service as always
Took car in for schedule maintenance. Performed all recommended items and fixed any issues. Always happy with Fred's.

EP
Eric P.
Oakland, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Eric said they were able to finish his vehicle quickly and service was good.
This review was collected via phone interview by Customer Research Inc.

PL
Pat L.
Alameda, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Pat said this business is fantastic and the service is great.
This review was collected via phone interview by Customer Research Inc.

PK
PEGGY K.
Oakland, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Mechanics with heart
We had our Econoline van towed to Fred's midday, and Fred had diagnosed the problem and ordered the part while I was signing the towing info. He had it fixed by mid afternoon, and we are back up and running same day. He is the best.

MB
MICHAEL B.
Emeryville, CA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Another excellent experience with Fred's
Fred went well beyond my expectations fixing the computer problem and getting the car in shape to pass the smog test.

Verified Customer
Berkeley, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Check Engine Light
First time I've gone to a mechanic and had a truly great experience. Will definitely be back.

Verified Customer
Richmond, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Thank you
I really appreciate the great service from start to finish. Thank you

SS
Steve S.
Alameda, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Steve said the business did everything as they described.
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Alameda, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Thomas said the business has always been smooth with him and very fair.
This review was collected via phone interview by Customer Research Inc.

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