Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

444 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


EW
Eric W.
Berkeley, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Eric said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RC
Ross C.
Alameda, CA
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Ross said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EB
ERIN B.
Alameda, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Amazing service
Fred and Barry are always honest, efficient and friendly. I am so happy to have found them!

JA
JOSE A.
Oakland, CA
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Outstanding mechanic
Not too many mechanics out there that still work on older vehicles. Especially the time they get the job done. Outstanding all around mechanic.

ES
ED S.
Alameda, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Excellent Service
My Ford Fusion wouldn't start. After jump start brought it to Fred. Had the problem diagnosed and fixed within a few hours. Straightforward, no nonsense approach just like I appreciate.I plan on making it my place for future car maintenance and repair.

Verified Customer
Alameda, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Very Happy
Fred’s Wrenchouse took care of my 80 yr old mom’s car quickly and she enjoyed her experience there. She says everyone was super friendly, knowledgeable and what she liked most is that they parked her car out front when it was ready so she didn’t have to walk very far. Thank you!

Verified Customer
Alameda, CA
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Friendly
I have Always had the most wonderful experience with Fred and his crew.
They are super friendly and explain things so you understand what they did.

KL
KAY L.
Berkeley, CA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Excellent service
After two other garages opted not to spend the necessary time to figure out how to repair my car, Fred was willing to make the effort, figure it out, and make the appropriate repairs. I'm grateful, and would happily recommend them to anyone who asks.

HR
Hiroaki R.
Alameda, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Hiroaki said they were super helpful and very trustworthy.
This review was collected via phone interview by Customer Research Inc.

LT
LONNIE T.
Alameda, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
honest repair shop
i can count on Fred’s to figure out what’s needed everytime and do a thorough job of it.

BZ
BRYANT Z.
Alameda, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Great service
Very honest mechanics not trying to nickel and dime you . Fair prices and fast turn around.

PM
Paul M.
Alameda, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Paul said the custom service was good.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Alameda, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Spoke with James' wife. She said there is always great service and great people there.
This review was collected via phone interview by Customer Research Inc.

WY
WENDY Y.
Alameda, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Fast Helpful Friendly
Fred was great! He got everything done quickly, made recommendations that were really helpful. And his prices are very competitive also.

KW
KEVIN W.
Alameda, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019
Engine Swap
Fred was very accommodating.

RV
RICO V.
Alameda, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Outstanding service
Outstanding service, honest and reliable.

Would recommend.

Verified Customer
Toyota Camry
Verified Customer
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02/22/2019
5 Thousand Miles Service
Service is thorough and fast; staff is very efficient. All my questions answered to my satisfaction. Convenience in dropping my car off in the morning and picking it up after work. Close proximity to my commute transportation.

Verified Customer
Hayward, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Sometimes there's more than one solution
Or more than one component to blame for a problem. The automaker may have one specific way they want a problem fixed. It takes experience to know when the automaker might not know the best way to solve an issue. The staff at Fred's researched the problem and all the associated components to find the right fix for my vehicle. My advice to you is don't rush them. Let them do their job in their time frame and you'll get the best work possible.

AH
ANNE H.
Alameda, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
always helpful
Gave me great advice on painting scratches on my car.

JD
Joan D.
Alameda, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Joan said they do a great job and she has been going there for years.
This review was collected via phone interview by Customer Research Inc.

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