Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

350 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


JJ
JESSE J.
Oakland, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Excellent service, honest work
I’ve recently taken in 2 vehicles inviting Fred and his team to look for problems. Fortunately I’ve been given a clean bill of health on both counts, all prices and services were fair and reasonable, and every step clearly and promptly communicated.

AC
ALAN C.
Alameda, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
In, out done. Barry and Fred are the best
They understand what is to be done they get it done for reasonable price and you’re back on the road

JC
Jorge C.
Berkeley, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Jorge said the business communicated very well and their service was quick.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Alameda, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
William said the staff is nice and they do good work. He has always found the business to be excellent, and they have made a good name for themselves in the neighborhood.
This review was collected via phone interview by Customer Research Inc.

SF
Sarah F.
Alameda, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Sarah said the employees were really nice. They provided great service.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Alameda, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
James said Fred is amazing. He got the work done faster than he promised and he diagnosed the vehicle quickly. If Fred ever retires he will have to give up his vehicle because he's the only he will let work on it.
This review was collected via phone interview by Customer Research Inc.

DS
Dixon S.
Alameda, CA
BMW 3 Series
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/12/2018 Category: Service
Dixon said he was told by the staff that he would be paying a certain amount and when he went back, the amount was higher than what they first agreed on.
This review was collected via phone interview by Customer Research Inc.

MH
MICHELE H.
Alameda, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
So appreciate Fred and his team for their good care of my car!
So glad we took my car - and my husband’s - to Fred’s for a check prior to our drive to the Puget Sound area, where we have just moved. He found several things my car needed done - new struts on the front, which I knew would be coming up - and offered some pragmatic info and advice about my brakes (they’re good for another 15K miles, which makes sense). He also did the 30K check and adjustments for my husband’s car, which was due. We drove with CONFIDENCE up I-5 for the 3 days it took us to travel and are now “home” and know our cars are in very good condition for miles to go. Fred’s is highly recommended by Alameda residents and we know why! We can only hope to find a similar trustworthy, down-to-earth, and reasonably-priced service garage in the South Sound area!

MF
Margretta F.
Alameda, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Margretta said the staff were very friendly and honest. She really enjoyed the whole experience and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

LR
Louis R.
Davenport, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Louis said he needed the job on his vehicle done quickly, the staff were able to get him in immediately, they were really friendly, he didn't have to wait long for the service and they gave him a discount on labor. He said if he needs anything done on his vehicle in the future, he will call on those guys, as they are awesome.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oakland, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Maintenance Check Up
I 've been going to Fred's for the past few months and he's always been honest with the work he does. He tries to accomodate on making appointments/fixing my vehicle when it needs work. I recently did a check up on a company car to see what preventative maintenance needs to be done. Price is reasonable and doesn't over charge like some other places in the area. He always tells you what's been worked on and keeps a record of it on the database. His shop is always busy M-F so I would have to call at least 2 days in advance to to make sure you get a slot with him. I would highly recommend this shop if you are in the area.

ZK
Zubeda K.
Alameda, CA
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Zubeda said he is doing his best for her at this business.
This review was collected via phone interview by Customer Research Inc.

SG
SONNY G.
Alameda, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Great service
Good honest service.

KD
Kelley D.
Alameda, CA
FIAT 500L
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Kelley said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DG
DAVID G.
Oakland, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Good Service
I have gone to Fred's for service for many years & have always been happy with the result.

ES
Ed S.
Alameda, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Ed said they were courteous, polite, on time, and did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

MA
Mae A.
Alameda, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Mae said they tried their best to look at the problem, even though it wasn't found.
This review was collected via phone interview by Customer Research Inc.

AR
Artur R.
Alameda, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Artur said the business got his vehicle back to him quickly and in a clean condition.
This review was collected via phone interview by Customer Research Inc.

MP
Myron P.
Oakland, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Myron said Barry was awesome. He was quick, efficient and accurate. He went the extra mile on the price.
This review was collected via phone interview by Customer Research Inc.

KE
Kelly E.
San Francisco, CA
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Kelly said the staff provided excellent customer service. They gave him a thorough explanation of the process. He was happy with the overall outcome of the service.
This review was collected via phone interview by Customer Research Inc.

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