It was great meeting Rahma,Aliedani , who help me to get XT5 2023. Can’t be more happier than this wi
th the new ride. If you are looking for for a new or to upgrade your car, please get Rahma, Aliedani she will help you get what you need. Thank you to everyone who helped me with the process it was smooth and easy. Thank you
Chevrolet of Bellevue had a Mustang Mach-E available. I schedule a test drive online and their sales
rep Ahn called me to tell me more about the vehicle. When I first showed up the whole staff was super friendly. I can tell Ahn did his education on the car. He knew the ins and outs of it which was very helpful in me making my decision. When it came to the numbers I told them what I would like to pay and they were able to work with the bank to get the financing I wanted! I highly recommend buying a vehicle from them.
Took care of my old Infiniti like I was a top customer
I went in there for a new key for my Infiniti G20 which is an ancient car and they took care of me li
ke I was a top customer. I also own a much newer Infiniti which I have not been in there with yet. They have definitely earned a customer for life.
Always fast and great service. Customer since 2019 and have had coworkers and friends share bad expe
rience with dealers and services all around the area but I have never once had any concern from Michael's of Bellevue. Always recommend.
Having a problem with a certified pre-owned car that you purchased just a week earlier can be very di
scouraging and unsettling. The Service Department was very friendly and understanding. They took the time to make sure they thoroughly diagnosed the problem of a broken ring. They also kept us in formed as to the progress as to the repairs. We feel that Lee Johnson Chevrolet did an outstanding job of not only providing great customer service, but also doing an excellent job of doing the repairs to our vehicle.
We are very satisfied in the certified pre-owned Chevy Cruze we purchased from Lee Johnson Mazda, but are more confident of the vehicle we purchased after the repairs were done
Kudos to the Lee Johnson Family,
Hank and Sue Gulden
The Seattle/University Audi facility is clean and inviting so I stopped in unannounced to look at new
cars. I was met by Julian Pellerin who I quickly realized was professional, pleasant and very well versed in the inventory of cars. We discussed the new car models, both features and benefits and Julian found the perfect car for me. I am very happy with my new Audi and highly recommend Julian Pellerin to also be your Audi professional.
The salesman that sold me my Ionic 5 (Louis) simply helped me find the car I wanted, and never got pu
shy about trying to get me into anything other than what I originally intended and set out to buy. After I'd made the purchase and driven my car home, he called me up to check on me, giving me some advice on how to get the most out of my car, and letting me know that I had the opportunity to get free Electrify America card which provided me with free charges-- let me repeat that, he actually called me AFTER he'd already made the sale to help me out more. That kind of service is above and beyond what I expected from a car dealer. Thanks Louis.
When it comes to old fashioned customer service, and going the extra mile this is THE dealership that
goes above and beyond that standard. They offer the type of customer service my grandfather said existed in his day and was far and few these days. I had the absolute pleasure of working with Shelby and Galen. These two individuals were wonderful and helpful with my situation, they went above and beyond any expectation I've ever had for a car dealership. Galen asked me question on what I was comfortable price wise, and what I wanted to be driving. I wasn't optimistic of the chances of success as I had fallen short at other dealerships, but Galen and his amazing team at Buick GMC of Bellevue pulled off this feat as if no big deal. I was astonished at the level of dedication the whole staff puts in to make sure the customer feels as comfortable as possible, there was no attempting to sway me to a different vehicle just to make a sale. They ensured that the sale they made ensured the customers happiness was at the core of that sale. (In which Shelby was a fountain of information on everything related to buying cars. There were many many many things that she educated my wife and I on when it comes to the nitty gritty of car sales and buying, which I am grateful for as purchasing vehicles is quite the dive sometimes). Even when some issues occurred after the sale (which the staff stayed late to work with me, which is absolutely phenomenal and well above the highest expectation.) Galen and his colleges put the issues at the front most urgency and did everything within their powers to once again make sure I was taken care of. I can not give enough praise for the level of professionalism, and customer service I experienced at Buick GMC of Bellevue. I will more then happily tell people of the type of care this dealership has for its customers and the above and beyond services they posses!!! 10/10